POSITION SUMMARY
Area of Interest: Administrative
FTE/Hours per pay period: 1.0;
Department: Vinton Mental Health Center
Shift: M 8-530, Tu-Th 8-430, Fri 8-330
Office Support Services staff is directly responsible for receiving and routing calls, scheduling prescriber and clinician’s appointments, entering client data and collecting for services.
- Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience aculture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits –Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment– We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development– We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
- Receives and routes calls to appropriate person or takes messages when necessary.
- Schedules prescribers and clinician’s appointments.
- Handles cash, processes credit card payments, writes receipts and balances cash box.
- Makes confirmation calls for scheduled appointments.
- Enters required client data into the Electronic Health Record.
- Other related duties as assigned.
- May be cross-trained to other support functions as appropriate.
PERSONAL SPECIFICATIONS
Education
Qualifications/Experience
Multi-line phone experience, clerical experience, data entry and knowledge of office methods/procedures.