Seasonal Specialist - Park Attendant - Nature Play Park

Salary: $16.38 - $20.80 Hourly
Location : Denver, CO
Job Type: Seasonal, Non Benefited
Job Number: 24-00066
Department: Parks, Rec and Libraries
Division: 23 Parks, Golf and Open Space
Opening Date: 02/12/2024
Closing Date: 5/13/2024 8:30 AM Mountain
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION
The Park Attendant position is responsible for greeting visitors, providing park information, cleaning restroom and pavilion facilities, and other parks maintenance duties. This is a highly visible position, which is maintaining park amenities and environment for safe enjoyment for all guests that visits our Parks. Park Attendants are expected to provide accurate information to park guests and provide excellent customer service while working in an active park. This position requires the ability to multi-task, work quickly, and independently handle a high volume of visitors at peak times. This position works a varied schedule including weekends, evenings, and holidays.
Some positions available beginning in March. Most positions will begin after April 14th and last through October 10th.
The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate.
ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES
The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster's purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork).
This position supports the goals of the Parks, Recreation, and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails.
Every employee is accountable to:

• Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
• Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback
• Act as an ambassador by understanding and fostering the organization's mission and vision
• Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
• Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
• Address difficult or contentious issues in a constructive manner
• Support/promote change; demonstrate flexibility and take calculated risks when appropriate
• Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
• Work to continuously improve the efficiency and effectiveness of the service or product being delivered
• Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
• Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences

GENERAL COMPETENCIES
Citywide - Every employee in this position is accountable to:

• Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
• Recognize personal strengths and weaknesses and target areas for personal self-development
• Demonstrate initiative in performing job tasks
• Exhibit problem-solving skills leading to sound judgment and quality decisions
• Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently
• Communicate effectively with individuals and groups using clear and concise verbal and written communications
• Demonstrate accountability for work and take ownership in job performance
• Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product

Job Specific - Every employee in this position must be able to:

• Deliver excellent customer service and handle public inquiries in a courteous manner, provide information with the area of assignment, resolve complaints in an efficient and timely manner
• Consistently performs tasks and responsibilities during high-volume and peak times
• Provides cleaning and other maintenance as needed in restrooms, pavilion facilities, and park environments
• Works accurately and quickly under pressure
• Works a varied schedule including weekends, evenings, and holidays

JOB SPECIFIC FUNCTIONS
Essential Job Functions, Duties, Responsibilities and Tasks

1. Provides knowledgeable and friendly guest service functions as a host of an assigned park facility
2. Monitors and maintains park amenities in a safe, healthy manner for our guests
3. Collects trash and perform general grounds cleaning
4. Operates blower, rakes, brooms, shovels, hose and other maintenance tools and equipment
5. Aids other park staff during emergencies and/or other situations as they arise
6. Maintains regular and punctual attendance
7. Possesses a valid driver's license and maintains a safe driving record (for those approved to drive)

Other Duties and Responsibilities
Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion.
POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS
Education, Experience, Skills, Formal Training, Licenses and Certifications
Required:

• Must be at least 16 years of age to apply, must be 18 for most positions; limited positions are available for applicants ages 16 and 17
• Must be at least 16 years of age
• Experience working with the public
• Enjoys working in a park or outdoor setting
• Basic computer literacy skills

Preferred:

• Valid driver's license and maintenance of a safe driving record
• Customer service experience in a fast-paced, high-volume park setting

Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered.
Physical Requirements
Due to the nature of work, sufficient physical stamina and strength are needed to:

• Withstand exposure to periods of high activity, emergency situations, and high stress under extremely demanding conditions
• Answer and provide guidance to questions as needed
• Able to work various shifts/days/holidays
• Perform active work for sustained periods of time
• Frequently sit, stand, and walk indoors and outdoors
• Constant light grasp, fine manipulation and handling to properly use equipment, computers and garden tools
• Constant near acuity to perform office tasks; constant far acuity to observe area for maintenance needs and safety hazards; constant hearing to effectively communicate with guests and staff, and to be aware of any possible dangers in the area

WORKING CONDITIONS
Work is primarily performed outdoors and indoors with constant exposure to extreme temperatures. Position performs related duties and light maintenance in a highly public, municipal park environment. This is a highly active, visible position within a multi-use municipal park, where periods of high activity and stress may exist.
Required Materials and Equipment
Operates cleaning materials, trash collection tools, park maintenance tools and equipment, computers, telephones, and other equipment. Drive utility carts to perform tasks or operate vehicle.
PRE-EMPLOYMENT REQUIREMENTS

• Background checks will include employment references and criminal history, and when applicable, credit check, driver's license record, and education verification
• Pre-employment drug screen
• Must be legally entitled to work in the United States

The City of Westminster offers a comprehensive benefit package including:

• Health and Dental
• Flexible Spending
• Pension/ Retirement Plans
• Term Life Insurance
• Long-term Disability
• Survivor Benefits
• Wellness Program
• Education and Training Reimbursement
• General leave that provides vacation, holidays, and illness leave

For a more detailed overview of our General Non Exempt employee benefit package:
The City of Westminster does not participate in the Social Security system. In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.
401(a) Contribution Rates:
Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested.
Employer Contribution: 11.25% of your base pay.
Employer Contribution Vesting Schedule

• Less than 3 years - 0%
• 3 years - 60%
• 4 years - 80%
• 5+ years - 100%

01
Do you currently meet the minimum age requirement of 16 for this position?

• Yes
• No

02
Are you currently at least 18 years of age?

• Yes
• No

03
If you are not currently 18 years old, what date will you turn 18 (month/day/year)? If you are already at least 18 years of age, please respond with N/A.
04
Do you have customer service experience?

• Yes
• No

05
If you answered yes to having customer service experience, please describe your experience. If you answered no, please respond with N/A.
06
Do you have experience in following cleaning and maintenance schedules and records?

• Yes
• No

07
Do you enjoy hosting pavilion rentals working with the public, children and guests that would use the park?

• Yes
• No

08
The Seasonal Specialist - Park Attendant season is scheduled to work approximately April to October. The hours will vary. The days will vary. The schedule is flexible to meet the candidate's availability and the Park's usage. Are you able to flex days and times in your schedule?

• Yes
• No

09
Please list the date(s) (month/days) you will be unable to work due to planned special circumstances such as vacations, special events, etc. If none, please respond with N/A.
10
Do you have a current valid driver's license and safe driving record (no more than six (6) points against your license in the last three (3) years)?

• Yes
• No

Required Question