Temporary Seasonal Employee - All Positions 2024 - Eldorado Canyon State Park

Salary: $17.50 - $18.50 Hourly
Location : Boulder County, CO
Job Type: Temporary (9 months or less)
Job Number: 2024TEMP- PMA026
Department: Department of Natural Resources
Division: Colorado Parks & Wildlife
Opening Date: 01/02/2024
Closing Date: Continuous
FLSA: Determined by Position
Primary Physical Work Address: 9 Kneale Road, Eldorado Springs, CO 80025
FLSA Status: Non-Exempt; position is eligible for overtime compensation.
Department Information
THIS ANNOUCEMENT IS FOR ALL SEASONAL OPPORTUNITIES AT THE PARK.
IN THE SUPPLEMENTAL QUESTIONS SECTION, PLEASE CHECK ALL POSITIONS YOU ARE APPLYING FOR.
THIS IS A TEMPORARY POSITION (9 MONTHS OR LESS) - PAYING $17.50 -$18.50 (starting) PER HOUR EMPLOYMENT STARTS: March-April 2024 and lasting THROUGH: November-December 2024 (budget permitting).
Temporary housing may be available but not conditional of employment.
To apply, please submit only your application (without attachments such as resumes or cover letters). This announcement will remain open until FILLED. You are encouraged to apply early.
The mission of the is to develop, preserve, and enhance the state's natural resources for the benefit and enjoyment of current and future citizens and visitors. In an effort to build diversity and inclusion we welcome applications from people of diverse backgrounds and abilities.
COLORADO PARKS AND WILDLIFE (CPW)
Our Mission is to perpetuate the wildlife resources of the state, to provide a quality State Parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources.
Description of Job
VISITOR SERVICES ASSISTANT:
This is a customer service-based position that provides information to customers and handles all aspects of pass sales while providing support to the staff. Daily interaction with park visitors requires effective communication and public relations skills. The Visitor Services Assistant welcomes visitors and provides park-specific information. Duties include but are not limited to:

• Staff the park entrance station and/or the visitor center.
• Work directly with park visitors to greet and orientate them with the park.
• Answer questions about local wildlife, historical, cultural, and park history.
• Operate a cash register, collect revenue, complete shift reports and balance shift box at the end of each shift.
• Sell park passes, permits, registrations, licenses, books, maps, clothing and novelties.
• Convey information concerning emergency situations to staff and 911 via radio and telephone.
• Light cleaning duties of Entrance Station and Visitor Center.
• Occasionally hike park trails.
• Help with special events and educational programs as needed.
• Other duties as assigned.

EDUCATION AND VISITOR ENGAGEMENT ASSISTANT:
(40 hours per week w/ up to a 9-month term) Coordinate and deliver a variety of environmental education and interpretation programs both at the State Park and within the local community. This position will also assist with visitor engagement related to our timed-entry vehicle reservation system, including conducting visitor intercept surveys. Primary duties include coordinating and presenting environmental education and interpretation programming, field data collection (i.e. visitor intercept surveys), data entry and analysis; assisting with general park operations such as staffing the visitor center and administrative tasks or other general office duties as assigned.

• Schedule, plan and present Junior Ranger programs
• Schedule, plan and present school and group programs
• Work with Hispanic Access Foundation Intern
• Schedule, plan and present campfire programs and guided hikes
• Schedule, plan and present outreach programs
• Provide roving interpretation in campgrounds and day use areas
• Work with individual and group volunteers
• Market and promote attendance at programs
• May develop brochures and other written materials
• May work the visitor center front desk
• May assist with coordination and facilitate special events as needed
• May assist with promotion of the park through social media as needed
• Collect, catalog, organize and protect park collections of slides, photographs, specimens, etc.
• Attend assigned training sessions

Educate park visitors about our timed-entry system and gather and analyze feedback about visitor experience. Additionally, analyze quantitative timed-entry system data from traffic counters, the Eldo shuttle and Integrated Parks and Wildlife System (IPAWS).

• Educate the public about the timed-entry system via public relations contacts at the park or at community events and via social media.
• Conduct brief visitor intercept surveys.
• Design informal survey displays and place them in strategic locations in the Park.
• Collect and analyze survey and visitor feedback data and compile a report.
• Collect and analyze traffic counter and IPAWS data and compile a report.

Provide information to customers and handle all aspects of pass sales while providing support to the staff. Daily interaction with park visitors requires effective communication and public relations skills. Welcomes visitors and provides park specific information. Specific duties include but are not limited to:

• Work directly with park visitors to greet and orientate them with the park.
• Answer questions about local wildlife, historical, cultural, and park history.
• Sell park passes.
• Monitor park radio and use it to communicate with other staff.
• Convey information concerning emergency situations to staff or 911 via radio or telephone.
• Light cleaning

MAINTENANCE, FORESTRY AND TRAILS ASSISTANT:
This is a rare opportunity to learn a lot, work hard, and make a lasting contribution to an amazing natural area. Over the course of the 2024 season, we'll build climbing access trails, do extensive forest fuel mitigation, and maintain and improve the park's facilities and natural resources. If you're a great team player, an eager learner, strive for quality and are fulfilled when you've given it your all, you'll be happy here. A great attitude is more valuable than experience; quality is more valuable than quantity, and safety is paramount.
Duties include but are not limited to

• General park maintenance and cleaning of public facilities including restrooms, common areas, vault toilets, picnic areas, painting, roads, parking areas and trails, etc.
• Responsible for safely and courteously operating and maintaining state-owned vehicles,
• UTV, ATV and small power equipment.
• Communicate professionally and courteously with visitors, employees, and volunteers.
• Assist with forest fuels mitigation projects, including species/disease identification, crew supervision, felling, bucking, chipping, and saw maintenance.
• Perform trail maintenance and construction of natural surface single track trails with a strong focus on stone stairways and walls.
• Supervise volunteers and youth corps.
• Perform other duties as assigned.

IN THE SUPPLEMENTAL QUESTIONS SECTION, PLEASE CHECK ALL POSITIONS YOU ARE APPLYING FOR.
HOUSING: The park may be able to provide low-cost housing for the duration of employment.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Basic Park Requirements

• Must be 18 years of age or older.
• Must have a current & valid drivers' license and reliable transportation.
• The work site will provide some uniform items, however the employee may be required to purchase limited uniform items at their own expense.
• Applicants will be subject to successful completion of a comprehensive background check.
• Must be available to work mornings, evenings, weekends and holidays.
• Basic computer skills required
• Ability to work with limited supervision and work well within a team.

Maintenance, Forestry and Trails Assistant Specific Requirements:

• Must be willing and able to work 40 hours per week.
• Willing to work outside, sometimes in inclement weather.
• Must be able to lift 75-100 pounds repeatedly during the course of a single workday.
• Willingness and ability to learn new skills are preferred.
• Plant/tree identification skills are helpful.
• Experience safely operating equipment and tools is helpful.
• Must possess strong interpersonal communication skills.
• Ability to work independently towards clearly defined projects and outcome.

Visitor Services Assistant Specific Requirements:

• Must be willing and able to work a minimum of 24 hours per week but can potentially be up to 40 hours per week in the busy season.
• Possess strong communication skills to deliver excellent customer service.
• Previous experience handling money and working with the public is preferred.
• Must be able to lift 10-25 pounds repeatedly during the course of a workday.

THIS ANNOUCEMENT IS FOR ALL SEASONAL OPPORTUNITIES AT THE PARK.
IN THE SUPPLEMENTAL QUESTIONS SECTION, PLEASE CHECK ALL POSITIONS YOU ARE APPLYING FOR
Supplemental Information
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Anna Kargobai-Murray, at anna.kargobai-murray@state.co.us or call 303-866-2667 x8647.
E-Verify employer:
The Department of Natural Resources participates in E-Verify in accordance with the program's Right to Work for all newly-hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you are required to submit original documents to verify your eligibility to work in the U.S. Learn more about E-Verify, including your rights and responsibilities.
Toll-Free Applicant Support - Technical Help
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt upload (attach) it. The Human Resources Office will be unable to assist with these types of technical issues.
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Please select which position(s) you are applying for. This job announcement reflects ALL open positions at the park.

• VISITOR SERVICES ASSISTANT
• EDUCATION AND VISITOR ENGAGEMENT ASSISTANT
• MAINTENANCE, FORESTRY AND TRAILS ASSISTANT

02
Please describe how your work experience translates to your ability to successfully perform this position's job functions:
03
What is your availability including school schedules and/or planned vacations?
04
Please describe why you're interested in working for Colorado Parks & Wildlife:
05
Are you a student or have you graduated within the past 3 years?

• Yes
• No

06
Are you at least 18 years of age, currently possess a valid Driver's License and have reliable transportation?

• Yes
• No

07
Please select which areas of experience your work history includes:

• Customer Service
• Cash handling
• MS Office Suite (Word, Excel, PowerPoint, etc)
• Google Application Suite (Gmail, Drive, Sheets, etc)

08
Are you willing and able to work up to 40 hours per week on various shifts including weekends and holidays?

• Yes
• No

09
Successful completion and passing of a background screening MAY be required for plac...