Front office/ Scheduling Coordinator
We are currently looking for a responsible and compassionate scheduling coordinator to join our dental team. In this position, you will be responsible for creating and managing coordinated appointments between our office/referring office and patients. To become a successful administrative scheduling coordinator you should demonstrate great time management skills and show great initiative. Our ideal candidate is someone who holds experience in dental administrative, scheduling knowledge and speaking comfortably and confidently about scheduling, treatment and financials.
Duties & Responsibilities:
- General administrative duties including answering and returning incoming calls from patients.
- Treat patients with compassion and empathy and conduct yourself in a professional manner.
- Check-in, ensuring all forms and information is acquired.
- Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
- Creating coordinated appointments, managing an efficient and profitable schedule daily/weekly/monthly.
- Educate your patients on instructions recommended and or required for pre and post op appointments.
- Working with third party financial institutes to assist patients with financial arrangements.
- Check out - Reviewing, communicating and taking payment from patients.
- Seating and prepping patient and/or facilitating the clinical team in patient care
- Comply with health care laws, regulations and organizational guidelines.
Requirements:
- Valid Driver’s License with reliable transportation
- Minimal 2 years dental office admin experience
- Computer skills
- Dental knowledge
- Great communication skills
- Strong empathy and compassion
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Paid time off
Medical specialties:
- Surgery
Schedule:
- No weekends
Experience:
- Administrative: 2 years (Required)
Work Location: In person