Scheduling Coordinator

At Community Dental Care (CDC) we believe that everyone deserves high quality, compassionate, and culturally-sensitive oral health care, and that is what we provide our patients. We hire team members who are committed to our mission and want to make a difference in the lives of others. We value our employees and equip them with the tools and training needed to be successful.

Join Our Team!
CDC has a full-time opportunity for a Scheduling Coordinatorat our Maplewood clinic for the PM shift. This position serves a critical role in the clinic as they are often the first point of contact with the patient and enable the clinic to run smoothly.

**There is an extra $3.00 more per hour for working PM hours (referred to as shift differential pay.)

No prior dental experience required - just a great attitude and an ability and willingness to learn a new industry!

Scheduling Coordinator Key Responsibilities:

• Greet patients by phone or in-person, schedule their appointments in the computer and create a positive, welcoming experience
• Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow
• Register new patients and maintain accurate patient records
• Check that lab cases have been received the day before treatment, and call in lab cases if needed
• Keep patients informed of expected wait time if a doctor is behind schedule
• Filling out and explaining interpreter forms
• Explain ER protocol/procedures to patients
• Copy and scan documents into patients’ charts
• Request chart/patient transfers
• Record patient issues/conversations in communication log or chart

Flexible Hours: (Avoid the morning & afternoon traffic!)

• Monday-Thursday 2:20pm-9:30pm
• Friday 12:50pm-5:30pm

Scheduling Coordinator Qualifications:

• High school diploma or equivalent
• 1-2 years of customer service experience, preferably within an office setting
• Bilingual proficiency in Hmong, Karen, Somali or Spanish preferred
• Excellent written and verbal communication skills
• Organized and skilled at multi-tasking in a fast-paced environment
• Experienced within MS Office or other computer software

What We Offer:

• Collaborative, innovative and inclusive team environment
• Internal growth and development opportunities
• Comprehensive medical, dental and life insurance
• Paid time off and holiday pay
• 401k plus company match