Scheduling Coordinator

Growing Home Care Agency is seeking a full-time Scheduling (PCA) Coordinator to join our team in our Brooklyn Office. The successful candidate will be responsible for managing the scheduling of staff, ensuring that all shifts are filled and that all staff are properly trained and informed of their duties. The Scheduling Coordinator will also be responsible for maintaining accurate records of staff attendance and performance, as well as monitoring and responding to any scheduling conflicts or changes. In addition, the Scheduling Coordinator will be responsible for processing payroll.
Schedule: Monday - Thursday 9am- 5pm, Friday 9am - 1pm
Job Type: Full-time
Responsibilities include but are not limited to:

• Serve as the primary point of contact for patients and caregivers, demonstrating professionalism and care in handling inquiries with a focus on providing excellent customer service.
• Assign caregivers to open shifts based on availability and patient need.
• Process payroll for caregivers within the assigned caseload, ensuring accuracy and timeliness.
• Address and resolve any concerns or issues raised by patients, caregivers, or other team members.
Collaborate with other departments, such as Human Resources and Intake, to assist with translation when/if needed.

Requirements:

• Customer Service Experience, preferably in a healthcare setting
• Excellent organizational skills and strong attention to detail
• Good communication skills
• Ability to multitask in a fast-paced environment

Benefits:
Health insurance
Dental insurance
Vision insurance
Flexible spending account
Life insurance
Paid time off
Paid holidays
Training Provided
About us
Hamaspik HomeCare provides a variety of homecare services in the comfort of the patients’ homes. From modest beginnings in 2001 with a select few individuals, we have grown to accommodate thousands of people in need. From the shores of Long Island to the Catskills Region, Hamaspik HomeCare has garnered an impressive reputation as the homecare agency of choice. Licensed by the NYS Department of Health and accredited by the Joint Commission, Hamaspik HomeCare has become known for its legendary support and extraordinary caring. As a member of NYSHA, we are an integral part of its aim to provide health and human service assistance to all New Yorkers.

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