Maintenance Manager & Scheduling Coordinator

About the Company:

Sweeney’s Pool Service, Inc. has established its reputation as the elite pool building and service company on Long Island for over a decade. We specialize in building custom, in-ground pools that are tailored to our customers’ needs and preferences. We also offer a wide range of in-ground pool maintenance services to ensure that our customers’ pools are always in top condition. Our team of experts are known for their reliability, and for providing the highest quality service to our customers.

We are looking for a Weekly Maintenance Manager & Scheduling Coordinator for our Maintenance Division.

Responsibilities include:

• Creating schedules for power vacuums and weekly maintenance
• Working with technicians to ensure jobs get done efficiently.
• Assist clients with appointment scheduling, ensuring their needs are met promptly and efficiently.
• Assist the pool opening department with scheduling
• Address client inquiries and provide basic information about the company’s services.
• Collecting job tickets and coordinating comeback tickets
• Handing over job tickets to billing department
• Ensuring quality control by making sure workers are uploading pictures and properly filling out job tickets and uploading them into Jobber.
• Update and input data into the appropriate documents as a job progresses.
• Quote generation.
• Assist with lead generation and customer communications through text messaging and phone calls

Required qualifications:

• 3-5 years of office/scheduling experience
• Associate degree is preferred.
• Ability to multi-task and thrive in a face-paced environment.
• Excellent communication skills (written and verbal)
• Strong organizational skills and detail oriented.
• Strong time management skills and ability to prioritize workflow.
• Basic computer knowledge (email, Google Workspace, etc.)
• Problem solving capabilities.
• Reliable, self-motivated and a team player.
• Knowledge of the pool industry or construction business is a plus.

If you're interested in learning more about this role and having a confidential conversation about your job search, please send your resume for immediate consideration.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The company reserves the right to modify the job description at any time based on business needs.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Ability to Relocate:

• Holbrook, NY 11741: Relocate before starting work (Required)

Work Location: In person