The primary responsibility of this position is to greet all that enter the building, determine nature of business and provides assistance. In addition, schedule surgery and special procedures with physician’s offices to be performed at the center. Completes insurance verification.
I. POSITION DUTIES
A. Greets all who enter building in a positive manner, provides direction, information, and other assistance as needed
B. Answers phone in a pleasant manner and deals with physician offices and patient needs expeditiously. Takes messages and records in message book. Transfers calls to other departments
C. Collects and distributes mail and messages
D. Completes necessary paperwork for registration and uses computer system to generate information for surgery/special procedure
E. Handles financial responsibilities as policy states or appropriately
F. Maintains various logs of daily activities including cancelled appointments, add-ons, for monthly tallies needed
G. Assists in maintaining office supplies and necessary forms and informs Office Manager when supplies are needed
H. Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes
I. Filing of received faxes in appropriate areas, filing reports in patient’s charts
J. Maintains clean and orderly waiting area
K. Performs other related duties as assigned
L. To function efficiently as a member of the surgery center team
M. Provides assistance to team members, physicians, and anesthesia personnel as needed (i.e., reliability, initiative, work relations, training needs
N. Develop communication skills and promote departmental relationships to ensure continuity of care
O. Participates in on-going committee and other educational programs to enhance patient care
P. Verifies patient identity in compliance with compliance for Identity Theft Policy.'
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COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Typical end time:
- 6PM
Typical start time:
- 6AM
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $15.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Ambulatory surgery center
Medical specialties:
- Surgery
Schedule:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Required)
Experience:
- Hospital or Surgery Center: 1 year (Required)
- Customer service: 1 year (Preferred)
- Medical scheduling: 1 year (Preferred)
Work Location: In person