Address
Form of work
SalaryFront Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries and resolve any issues or complaints promptly
- Assist with reservations, including booking and modifying reservations
- Process payments and maintain accurate records of transactions
- Maintain a clean and organized Front Desk area
- Collaborate with other hotel departments to ensure guest satisfaction
Skills:
- Excellent guest relations skills with a focus on providing exceptional hospitality
- Knowledge of hotel operations and hospitality management principles
- Ability to effectively communicate in a professional manner, both verbally and in writing
- Proficiency in operating Front Desk equipment, including phone systems and computer software
- Bilingual or multilingual skills are a plus, as it allows for effective communication with diverse guests
- Strong problem-solving abilities to handle guest issues or complaints effectively
- Attention to detail to ensure accuracy in guest information and reservation records
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply today to join our hospitality team!
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
