Salesforce Administrator

The Salesforce Administrator must be able to meet the key criteria below:

1. Location: 100% remote
2. Years' Experience: 5+ years of experience
3. Education: Bachelor in Computer Science, Software Engineering, or IT related field
4. Security Clearance: IBR is a federal contractor. Applicants must be able to meet the requirements to obtain a Secret security clearance. NOTE: US Citizenship is required for this type of clearance.
5. Work Authorization: Must show that applicant is legally permitted to work in the United States.
6. Employment Type: Full-Time, W-2
7. Key Skills:

• Customer service focused with ability to provide accurate, timely, and professional resolution on all supported issues
• Ability to diagnose and resolve technical issues and escalate when appropriate.
• Operations/Salesforce Administrator duties preferred

Overview
Do you want to help IBR build a portfolio of next-generation data collection systems? As a Salesforce Administrator the ideal candidate will have operations related experience and be familiar with the SDLC process as well as customer service oriented.
Responsibilities

• Designing salesforce interfaces
• Coding against the salesforce API
• Designing the data model
• Design and develop enterprise mid-tier components of web driven n-tier application framework
• Implement web services, data persistence access features and external interfaces to third-party systems
• Partner closely with front-end and database engineers to ensure features are developed holistically
• Comply to coding standards for performance, ease of maintenance and scalability and application security.
• Follow Agile software development methodology and team architecture standards.
• Participate in design, code, and test inspections throughout life cycle to identify issues/defects

Qualifications

• Must have or be able to obtain a Security clearance required up to Top Secret.
• Minimum of 5 years of experience as a Helpdesk Specialist with at least 2 years in multi-server environments, customer service experience, or equivalent training and experience.
• Must have a Bachelor degree in an IT related field
• Must be customer service oriented.
• Excellent verbal and written communication skills
• Experience as a Salesforce Administrator and customizing salesforce
• Force API experience
• Experience with Apex, SOQL, SOSL, and/or visualforce
• Software development experience (ie. Java, Javascript, JQuery, CSS, JSON, REST, SOAP, XML, JSP/JSF) a bonus
• Experience developing in an Agile environment
• Experience developing and integrating complex software systems through the full system development lifecycle
• Experience working with Skuid objects in Salesforce a bonus

Physical Demands
Position consists of sitting for long periods of time, bending, stooping, crouching, and lifting up to 20 pounds. Frequently uses hands/fingers for manipulation of keyboard and mouse.
Work Environment
Work is performed primarily indoors at a well-lit office environment. The environment is normally air conditioned, but conditions may change dependent upon circumstances. Work may need to be performed in a fast-paced environment requiring quick thinking and rapid judgements. Employee will be exposed to a wide variety of clients in differing functions, personalities, and abilities.
About IBR
Imagine Believe Realize, LLC (IBR) is an emerging small business focused on delivering software and systems engineering solutions to government and commercial clients. Our talent acquisition strategy is tailored to career seeking candidates who embrace continuous learning and desire to grow as a professional in the software/systems engineering industry. We strive to enhance our team members ability to thrive in the workplace by creating a proper work/life balance and first-class benefits package that includes:

• Nationwide medical, dental, and vision insurance
• 3 weeks of Paid Time Off and 11 Paid Federal Holidays
• 401k matching
• Life Insurance, Short-Term Disability, and Long-Term Disability at no cost to our employees
• Flexible spending accounts and Dependent Care spending accounts
• Wellness incentives
• Reimbursement for professional development and certifications
• Training assistance opportunities

Upon hire and in compliance with federal law, all persons hired are required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification and background check. IBR is a Federal Contractor.
Imagine Believe Realize, LLC is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate based upon race, age, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics."
Learn more at http://www.teamibr.com
If alternative methods of assistance are needed with the application process, additional contact information has been provided below:
info@teamibr.com
407.459.1830