Sales Operations Specialist

MarketCast combines the power of research, technology, and data science to help marketers and researchers maximize their advertising impact and unlock brand Fandom.

Our data and insights guide critical marketing decisions, helping brands determine which fandom audiences to prioritize and product benefits to communicate, in addition to developing, launching, and measuring brand and advertising campaigns across media platforms. Today our clients represent the biggest names in entertainment, tech, consumer brands, and sports and video games, and our impact touches the lives of billions of people around the globe.

Position Overview:

We are seeking Sales Operations Professionals to join our team to help accelerate our commercial growth. As a team member, you will provide crucial support to MarketCast’s sales and finance organizations by assisting in revenue pipeline management, financial reporting, and optimization of the overall commercial process.

The role will report to the Corporate SVP, Commercial and will provide support for specific lines of business across multiples verticals including but not limited to Financial Services, Telecom, Entertainment, CPG, Technology Platforms, Automotive, and Sports.

#FandomIsOurJam

Skills we’re looking for:

• Pipeline Management: Partner with sales leaders and assist in managing the sales funnel for one or more business units.
  • Oversee Customer Relationship Management Tool: Work with Commercial leaders to ensure MarketCast’s CRM tool is up to date and reflects an accurate outlook on projected deal flow.
  • Assist Commercial leaders in managing booked sales vs. sales targets to identify revenue gaps within the business plan.
  • Forecasting and Demand Planning: Assist with sales forecasting to predict future demand.
• Commercial Operations: Provide assistance in administering the sales process starting with the ‘sales pitch’ through client invoicing to ensure a seamless deal flow.
  • Proposal Support: Liaise with client finance and commercial teams on pitch collateral, project pricing, proposals/service orders and invoices.
  • Onboarding Workflow: Assist in managing the post-sale process including but not limited to document creation, internal contract signoffs, and service order/purchase order collection.
  • Revenue Project Input: Create project shells and ensure accuracy of data and projections throughout the lifetime of the project.
  • Project Scope Management: Work with cross-functional team leads to analyze individual project performance and help assess on-going profitability.
• Data Analytics: Conduct data mining, manipulation/cleaning, and analysis, to inform leadership of sales wins, losses and overall projections for the different business unites.
  • Status Reporting: Gather and analyze customer feedback to improve products, services, and the sales process.
  • Sales Reporting: Generate regular reports for sales leaders, summarizing performance metrics and progress toward goals.
  • Forecasting and Demand Planning: Assist with sales forecasting to predict future product and resource demand.

It’ll be helpful if you have:

• Bachelor's degree in Business, Sales, or a related field.
• 2-3 years of experience in Sales Operations, Sales Administration, or related roles.
• Strong analytical and data interpretation skills.
• Expert level knowledge of Excel.
• Proficiency in CRM systems (HubSpot, Salesforce etc).
• Excellent communication and problem-solving skills.
• Able to work in a highly strategic and evolving environment.
• Detail-oriented and organized.

Benefits and Perks:

• Medical, Dental, Vision
• 401(k) Company Match
• Freedom Leave
• Health & Wellness Events & Benefits
• Professional & Personal Growth & Learning Opportunities
• And, more

Our Purpose:

Fandom connects people with shared passions and builds communities around them. It offers them space to express their joy and love, whether that’s for superheroes, sports teams, or even small batch whiskeys. At MarketCast, we believe in the power of fandom. It’s as important for brands as it is for action heroes and we do fandom research, data science and analytics better than anyone on the planet. This obsessive focus on fans helps the world’s top creators, media platforms, and sports leagues transform followers into fanatics and investments into impact.

Our Core Values:

Curiosity Makes Us Tick

Our love of learning manifests in everything we do - from the surveys we field and the datasets we analyze to the technology we develop. Where others pause, we push forward, uncovering hidden meaning and answers. Always learning, always looking for more.

We Celebrate Wins

Whether its wowing clients with research or solving everyday challenges, we pause to honor great work and everyone who plays a role in it. We acknowledge and recognize great work and hustle that helps deliver the very best outcomes.

Trust is Always Trending

Trust means everything to us. It’s lending a hand when deadlines loom, always delivering on the promises we make, and calling out behavior that harms our culture. And our client’s trust is what makes all this possible, something we never take for granted.

We Roll with Change

We embrace change as an opportunity to learn, grow, and further develop. We do this by challenging our biases and rethinking how things have always been done in the past. This fresh, open-minded approach keeps us agile, innovating, and adapting in the face of uncertainty.

Diversity is Our Superpower

Our differences make us stronger. As researchers and data scientists, we have a responsibility to reflect the diverse audiences and communities all around us. Understanding people, opinions and life experiences fuels our insights and deepens our perspectives.

At MarketCast, we don't just accept difference - we embrace it, support it, and thrive on it for the benefit of our global culture and success. MarketCast is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Check us out: www.marketcast.com

Per the pay transparency law, the hiring range for this position is $80,000 to $90,000. As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, skill set, and any other factors MarketCast considers relevant to the hiring decision. In addition to your salary, MarketCast believes in providing a competitive total rewards package for its employees. MarketCast offers employees a holistic and wide array of benefits such as subsidized medical, dental and vision, free access to the HealthJoy, Everyday Inclusion, and Calm Apps, 401K match from day one, “freedom time off”, career and personal growth outlets, and a robust health & wellness program. All benefits are subject to eligibility requirements and the terms of our official plan may be modified or amended from time to time.

CCPA NOTICE: In accordance with the California Consumer Privacy Act, please note that we collect some or all the below categories of personal information from you as part of the application process and use it for the purposes indicated. Category of Personal Information: 1. Name, Contact Information (phone, email, address) Purpose: To be able to contact you 2. Information on work history and education Purpose: To be able to assess qualifications for the role 3. Race/ethnicity information (optional) Purpose: To comply with governmental reporting obligations 4. Veteran and military Status (optional) Purpose: to comply with governmental reporting obligation.