Intern - Loan Servicing Operations Specialist

FremontBank founded in 1964, isone of the oldest independently owned banks in the Bay Area and is one of thetop-rated mid-tier banks in the nation. Voted a Top Workplace for 2022 and for the past twelve consecutive years, Fremont Bank has an immediateopening for an Intern - Loan Servicing Operations Specialist in Livermore, CA.

Intern Overview Program

Fremont Bank offersstudents an exciting insider's view of Fremont Bank's operations and providesan opportunity to explore the many career opportunities within the bank. Our Summer Internship program is designed to develop future financialleaders and enhance academic learning. The Fremont Bank Intern program is aimed at fostering and ensuring equalopportunity. 

Department Overview
TheLoan Servicing Operations Department is responsible for the payment andmonitoring of insurance and property taxes for loans serviced by the residentialLoan Servicing Department.

Position Overview

Undergeneral supervision, the intern will be responsible for providing outstandingsupport to the Loan Servicing Department with emphasis in processing the dailymail and updating insurance lines. Making daily calls to insurance agents toobtain evidence of insurance. Assist in processing disbursements as well asdoing any necessary research in accordance with specific instructions andestablished work procedures.
Role and Responsibilities

The intern will be responsible for:

• Sending requests to insurance agents to get updated insurance declarations
  
• Calling insurance agents when updated insurance has not been received
  
• Updating our servicing system with current insurance information
  
• Scanning and imaging documents
  
• Mailing checks to insurance companies to pay premiums

Minimum Qualifications

• Required skills - organizational, interpersonal, communication
  
• Desired skills - prioritization, detail-oriented
  
• Desired knowledge - Any homeowner's insurance knowledge (hazard, flood, condo, etc.). 
  
• Basic knowledge in Microsoft Word & Excel applications
  
• Maintain good working relationships with management and other associates
  
• Ability to learn quickly and adopt to consistent changes

Eligibility andRequirements

Only individualspossessing outstanding character, a high degree of motivation, and the willingnessto learn will be selected. 

To be considered,students must meet the following qualifications:

• Candidate should be taking upper division courses (junior or senior year)
  
• Candidate should express interest in working in a related field that supports financial services, after graduation
  
•  Candidate should be in good academic standing with a GPA of 3.0 or higher
  
• Candidate must be returning to their campus following the program
  
• Have a reliable means of transportation to and from the workplace
  
• Have excellent customer services/client focus, teamwork, and collaboration
  
• Ability to write and communicate effectively and have solid attention to details
  
• Experience in administrative/office support and phone skills
  
• Knowledgeable in using Microsoft Offices including Word, Excel (pivot tables, charts); PowerPoint, Visio and Outlook
  
• Experience in research, analysis and statistical data are a plus

What to Expect

• Projectscompleted and weekly production report.
• Managerwill also monitor work through weekly reports and projects completed.
• Intern will learn howto work as part of a team to complete projects, how to take ownership of aprocess and be responsible for it.  Theywill also gain a better understanding of how a bank services a loan once it's funded. 

Job Location: Fremont, CA

Hiring Pay Rate: $20.00 per hour