Sales Administrative Assistant (Days, Full Time)

Position:

Z-AXIS, Inc., a growing manufacturer of electronic assemblies requires an Electronics Sales Administrative Assistant.

Responsibilities:

· Support Sales team in their effort to strengthen/grow existing accounts through daily follow up/follow through on open customer issues.

· Ensure timeliness of responses to customers to provide exceptional service.

· Perform a variety of activities to facilitate excellent customer relationships.

· Work together with the Sales, Quoting, Manufacturing and Purchasing teams

· Monitor and report customer issues.

· Utilize the ERP system for:

· Shipping and expedite information

· Data entry of sales orders, expedite shipments, customer returns, customer order tracking

· Answer, assist directly, and/or route calls, and emails to the appropriate area for assistance.

· Updating sales opportunity management system with information/communications as necessary.

Requirements:

• US Citizenship (we do some government work)
• Education: High School Diploma or Equivalent.
• Work experience: Customer Service Experience preferred, but not required.
• Excellent communication, listening, interpersonal and organizational skills; self-motivated and directed to achieve assigned goals.
• Extremely organized and very detail oriented.

Compensation:

· Competitive wages

· 401K

· Life Insurance

· Exceptional medical plan including dental and vision

· All employees participate in our company-wide bonus plan based on company performance.

Background:

Z-AXIS Inc. provides quality design, prototyping and contract manufacturing services for complex electronic products and electromechanical assemblies. These devices include LED drivers, sensing and measurement devices, laser drivers, machine controls, and electronic medical devices. We also design and manufacture commercial, industrial, medical custom power supplies under our Bear Power Supplies brand. We are centrally located between Rochester and Syracuse in upstate NY. We own our modern 32,000-square-foot design and manufacturing center and we are ISO9001:2015 certified. Z-AXIS has over 90 employees working in a single shift.

Job Type: Full-time

Benefits:

• 401(k)
• Dental Insurance
• Disability Insurance
• Employee Assistance Program
• Health Insurance
• Life Insurance
• Paid Time Off
• Tuition Reimbursement

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus Pay

Work Location:

• One location

Paid Training:

• Yes

Typical working hours:

• 7:00 AM to 3:30 PM

Company's website:

• www.zaxis.net

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Phelps, NY 14532: Relocate before starting work (Required)

Work Location: In person