Job Description
Lakeview Village is searching for a caring, dedicated, and trustworthy full-time Rehab Office Assistant to join our excellent team of employees with a passion for healthcare.
Lakeview Village in Lenexa, Kansas is a 5-Star not-for-profit continuing care retirement community that offers long-term care, assisted living, sub-acute rehabilitation, and home health services.
- Ensures friendly, courteous, prompt, and informative service to customers of Lakeview Village outpatient department including residents, family, employees, and visitors via telephone, in writing, and in person.
- Performs office tasks required for coordination of therapy services to ensure prompt and efficient delivery of service.
- Organizes and tracks the medical records for the rehab clients to ensure timeliness of skilled documentation and physician orders.
- Completes billing paperwork as needed for therapy clients, scans and attaches billing and therapy documentation to EMR in accordance with established procedure.
- Performs duties related to keeping the office and treatment areas clean and orderly.
- Performs duties related to cleaning treatment areas as directed, updating logs for temperature checks, and gathering laundry.
- Assists rehab staff with the transport of clients and equipment. May be asked to provide general assistance during treatment.
- Develops and maintains a good working rapport with inter-department personnel and other departments within the facility, to ensure that departmental programs can be properly maintained to meet the needs of the facility and residents.
Qualifications
- High School Diploma or GED is required.
- Two years of experience working in a rehab or medical office setting is preferred.
- Must possess a basic working knowledge of Microsoft Office Suite software.
- Must have experience working with electronic medical records.
- Demonstrates good communications skills, including but not limited to effective reading, writing, speaking, and analytical skills, with a fluent understanding of English.
- Must have the ability to exercise independent judgement and use creative problem solving skills.
- Possesses an empathetic approach to the elderly.
- Able to work in a team setting with residents, relatives, staff, and others.