Receptionist/Scheduler/Assistant Medical Biller

Job description

About Arise Counseling Service

Arise Counseling Service is a young group practice for Counseling and Psychotherapy with locations in Eugene, Salem and Albany, Oregon. We intend to offer a broad spectrum of behavioral health care for individuals, couples, and families. We are invested in supporting our clients in a professional, efficient, and compassionate way and want to make a difference in their lives and help improve the health and wellness of our communities.

We also care deeply about our team and offer a warm and supportive work environment, with a focus on a healthy balanced life. We enjoy working in a collaborative relationship and are most focused on finding the best fit for additions to our administrative team.

Job description

We are looking for a Receptionist/Scheduler/Assistant Medical Biller for our Albany location. The Receptionist/Scheduler/Assistant Medical Biller will work under the direction of the Director of operations and their Assistant and will support our intake coordinators with the admission of new clients, answer the phone, welcome clients, provide receptionist duties, and our Medical billing team with any Billing needs. Hours: 8 AM-5 PM.

We are looking for an experienced Medical receptionist who enjoys working with people, can work independently but is a team player, takes initiative, is an excellent communicator, and is willing to be accountable. Furthermore, a person who is organized, detail-oriented, can multitask, works systematically, is experienced with Google Drive, and Microsoft Office, is experienced verifying insurance benefits, and preferably has experience with Oregon Health Plan. Experience with Medical billing is preferred but not required.

Since this is a position in Mental Health, we are looking for a team member who understands clients with Mental Health challenges, who can interact warmly and compassionately with Arise's clients.

If you are interested in learning more, please read the detailed description below.

Office Specialist/Receptionist/Scheduler Essential Duties and Responsibilities:

• Answers the phone at the Arise office and answers questions or directs phone calls and messages
• Greets clients upon arrival and answers client questions regarding scheduling, therapist availability, office procedures, HIPAA compliance
• Schedules and coordinates patient appointments to optimize client satisfaction and facility efficiency
• Collect payments from clients
• Communicate with therapists regarding scheduling and new clients, cancellations, and schedule changes
• Creates and updates patients' electronic health records
• Records and updates demographic and financial information
• Schedules intake appointments with the intake coordinator
• Verifies patient insurance benefits, and answers Client insurance questions about their coverage and fees
• Maintain total confidentiality of personal and financial data
• Word processing, filing, Information research, Shredding, Faxing, Keeping reception HIPAA compliant and completing any clerical functions
• Keeps track of intake metrics (tracking incoming calls, scheduled sessions, referral sources)
• Comply with organizational guidelines and health care laws and regulations.
• Ensures client consent forms are signed and filed, and communicates with clients about consent requirements and procedures
• Takes care of office needs like faxing, printing, filing, and keeping the office organized and running smoothly.

Assistant Medical Biller Essential Responsibilities

• Daily Insurance verification, for new and existing clients.
• Claim submission
• Applies client and insurance payments and reconciles claims and accounts
• Review aging claims under the direction of the Billing Manager, and work on getting aging claims paid
• Collect payments from clients

Job Types: Full-time, Contract

Starting wage: $18.00 - $20.00 per hour Depending on experience.

TO APPLY:

Please send a cover letter of interest along with your resume, names, and contact information of three references.

Job Types: Full-time, Contract

Salary: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Medical Receptionist: 2 years (Required)
• Computer skills: 2 years (Required)

Work Location: In person

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• Office

Ability to Relocate:

• Albany, OR 97321: Relocate before starting work (Required)

Work Location: In person