Receptionist

Embrace your true calling – Join us at Massa Products Corporation and realize the professional life you’ve always wanted!

Massa Products Corporation is a 3rd Generation Family Business that designs, engineers, and manufactures electroacoustic products. We are a dedicated team of people creating innovative and technical products used in various applications for industry and the Navy. At Massa, you will work on jobs critical to our national security and the submarine industrial base. The sky’s the limit for training and promotion for individuals who are hungry to learn and interested in performing quality work. The more you put into your work, the more we invest in you! Realize your full potential and enjoy a higher quality of life where you can feel proud of your career.

POSITION:RECEPTIONIST

CLEARANCE REQUIREMENTS: Due to the nature of work performed within our facility, United States Citizenship is required.

Massa Products is seeking an experienced Receptionist to join our Team. As a receptionist, you will be our company's first point of contact, playing a crucial role in our daily operations. You should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies promptly and effectively while streamlining office operations. Multitasking and stress management skills are essential for this position.

SPECIFIC JOB DUTIES SHALL INCLUDE BUT NOT LIMITED TO:

· Greet and welcome guests as soon as they arrive at the office.

· Direct visitors to the appropriate person and office.

· Answer, screen, and forward incoming phone calls.

· Provide basic and accurate information in person and via phone/email.

· Receive, sort, and distribute daily mail/deliveries.

· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

· Order front office supplies.

· Keep updated records of office expenses and costs.

· Perform other clerical receptionist duties as requested.

EXPERIENCE AND KNOWLEDGE:

· Proven work experience as a Receptionist, Front Office Representative, or similar role.

· Proficiency in Microsoft Office Suite.

· Open to learning new computer operating systems; Knowledge of ERP software a plus.

· Hands-on experience with office equipment (e.g., fax machines, printers, and scanners)

· Professional attitude and appearance.

· Must be fluent in the English language, both written and verbal.

· Solid written and verbal communication skills.

· Ability to be resourceful and proactive when issues arise.

· Excellent organizational skills.

· Multitasking and time-management skills, with the ability to prioritize tasks.

· Customer service attitude

· High school degree: additional certification in Office Management is a plus.

In addition to competitive wages, MASSA Products offers an excellent benefits package, including health, dental, life, and disability insurance(s), along with a 401k plan with a profit-sharing opportunity! This package is offered to full-time hourly and salaried employees.

When you join MASSA Products, you’re not just joining a company; you’re joining a family. Applicants who are selected for this full-time position will be able to grow here by demonstrating their capability to do so. Being detail-oriented, having a strong work ethic, and taking pride in the company is essential for success!

Massa Products Corporation is an Equal Opportunity/Affirmative Action Employer

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Language:

• English (Required)

Ability to Relocate:

• Hingham, MA 02043: Relocate before starting work (Required)

Work Location: In person