Address
Form of workMedical Associates Platteville Clinic is hiring a Receptionist to join their team!
Schedule: Monday-Friday, 4 days a week hours range between 7am-4pm and 8am-5pm. Average of 68 hours per pay period
Location: 1240 Big Jack Rd., Platteville, WI 53818
What you'll be doing:
- Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.
- Communicate clearly with customers via telephone and in person, and relay necessary messages to staff.
- Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, accepting payments and balancing cash drawer.
- Review, update or obtain customer information making necessary changes to ensure correct billing. Set up new insurance coverage as needed.
- Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc
- Complete all other assigned projects and duties.
Knowledge, Skills and Abilities:
Education: High school diploma or GED Required.
Experience: From three months to one year of similar or related experience. Preferred candidates have previous experience in a clinic setting, knowledge of health insurance processing, are highly proficient on a computer, and can learn new programs quickly with training.
Other Skills: All candidates should have amazing customer service and communication skills, enjoy doing a wide variety of tasks throughout the day, and always conduct themselves with professionalism and tact.
