Receptionist Lead

Capitol Lakes, a vibrant and beautiful senior living community in the heart of downtown Madison (located a block off the capitol square), is currently seeking a friendly and professional Lead Receptionist to be the first point of contact for our guests & visitors to Capitol Lakes. Along with assisting our guests at Capitol Lakes, the Receptionist will also assist employees and residents with their needs as they relate to the specific responsibilities listed below. 

Work Schedule: Monday- Friday (with flexibility to cover shifts); 9:00am -5:00pm

What You Will Do:

• This is a supervisorly role and the team will report to you directly (10 staff memebers)
• Manage the teams schedule
• Helps provide security by screening all visitors, responding to alarms and notifying first responder of any concerns
• Answers phone and provides information to caller or directs the call to the appropriate staff or resident; greets and assists visitors and guests
• Receives packages and floral deliveries, records information and notifies staff or resident; prepares birthday cards to residents for administrative staff signatures.

What You Need:

• Management experience is highly preferred.

• High School Diploma

• Strong communication skills is a must.

• Past experience with budgeting is great, but not necessary.

• Experience in a receptionist role; 1 year of related experience strongly preferred. 
• Knowledge of basic office equipment; basic typing, computer skills and organization skills required.
• Prior experience in working with public or customer service role is strongly desired. 
• Ability to read, speak, write, and follow oral and written directions.

We offer a morale-driven and friendly work environment (we want you to enjoy coming to work each day), competitive wages, and other fantastic benefits: 

• 90% Subsidized Medical/Dental/Vision
• Group life insurance
• Generous PTO (paid time off) plan
• 401k with employer match
• Employer-contributed retirement plan
• Free/Discounted on-site meals
• Educational Reimbursement program
• Access to on-site fitness center w/pool
• Free Employee Wellness classes
• Employer paid Life Assistance Program
• Discounted downtown parking
• Discounted bus passes
• Employee Referral Bonus Program
• PayActiv (early wage access)

Apply today and come be part of our community!