Receptionist And Patient Care Coordinator

Artemisia Acupuncture + Apothecary is expanding and we need the support of a dedicated team member, capable of growing with our business! Our office is located in the heart of downtown Pasadena, walking distance to all the wonderful shops and restaurants our city has to offer. We take pride in providing excellent care to patients from all walks of life while offering kind and detailed service.

We are looking for a vibrant and caring Receptionist /Patient Care Coordinator to join our team on WEDNESDAYS and THURSDAYS ONLY with possibility of adding Sundays later on . The successful candidate will be responsible for providing exceptional customer service to patients, scheduling appointments, managing patient records, and ensuring that all medical needs are met. The ideal candidate will have excellent communication and organizational skills, be able to multitask effectively, and have a strong commitment to providing quality Patient Care.

Responsibilities:

• Provide administrative support to medical staff.
• Maintain patient records and ensure accuracy of information.
• Schedule patient appointments and coordinate with medical staff.
• Provide customer service to patients and families.
• Assist with medical screenings and tests.
• Receiving payments and reconcile accounts.
• Clean and stock rooms, room patients, complete patient intake and assist medical staff with tasks and procedures.
• Maintains operations by following policies and procedures.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills and EMR experience: 2 years (Preferred)
• Fluent English (Required)
• FLuent Spanish (Preferred)

Work Location: In person

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Free parking
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Retirement plan
• Wellness program

Healthcare setting:

• Private practice

Medical specialties:

• Pain Medicine
• Primary Care

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person