Patient Care Coordinator

Patient Care Coordinator

Our dental office is looking for a scheduling/treatment coordinator to join our team. We provide honest, high-quality care to our patients; and are looking for a team member who will bring a great attitude each day, strive for success with the team, and contribute positively to a quality patient experience. Having experience in the dental field, insurance verification, practice management software, or customer service are all big pluses. Main duties include scheduling patients in-person and over the phone, verifying insurance, and presenting treatment plans.

The ideal receptionist for our office is:
Team player
Friendly, outgoing
Positive attitude
Motivated
Self-starter
Detail oriented
Open to constructive criticism
Can positively provide constructive criticism to team members
Great communicator
Growth-oriented
Reliable

Duties include but not limited to:
- Greet and welcome patients and visitors in a professional and friendly manner
- Answer phone calls, take messages, and direct calls to appropriate staff members
- Schedule appointments and maintain the appointment calendar
- Check-in patients, verify insurance information, and collect co-payments
- Assist with patient registration and intake forms
- Maintain patient records and ensure accuracy of information
- Transcribe and proofread medical documents as needed
- Coordinate with other departments to ensure smooth patient flow
- Perform general clerical duties such as filing, faxing, and scanning documents
- Assist with event planning and coordination as required
- Insurance and patient aging
- Billing and sending statements

Skills:
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Proficient in using practice management software
- Ability to multitask and prioritize tasks effectively
- Knowledge of medical office procedures and terminology is a plus
- Previous experience as a medical receptionist or office assistant is preferred

We offer competitive pay and benefits package including medical insurance, retirement plan, annual dental treatment up to $2000 with our office, sick and paid time off. Join our team of dedicated professionals in providing exceptional Patient Care.

If this sounds like the dream job for you. Please reply with the three requirements:
1) Resume
2) Compensation requirements
3) Favorite book, movie, or tv show and why

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Expected hours: 32 – 36 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• No weekends

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• San Pablo, CA 94806 (Preferred)

Work Location: In person