Job Description
- Answer and direct phone calls in a polite and friendly manner
- Welcome visitors in a warm and friendly manner, answer any questions visitors have, accept premium payments
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
- Maintain reception area and all common areas in a clean and tidy manner at all times
- Operate standard office equipment on a regular basis, including a computer and printer
- Receive deliveries; sort and distribute incoming mail
- Process changes of address when notification is received from post office or other sources
- Maintain regular and punctual attendance.
- High School degree or equivalent training or experience in a business-related field, or a minimum of 6 months related work experience is required.
- Prior experience handling a multi-line phone system preferred
- Ability to review, record and organize written data from a variety of sources.
- Excellent oral, written and interpersonal communication skills, and the capacity to multi-task in a structured work environment, are required.
- Ability to handle confidential and proprietary information is critical.
- Ability to maintain confidentiality of customer and company information.
- Must be able to type a minimum of 25 WPM.
- Successful completion of Proficiency Assessments.
- Proficiency with computers is mandatory.
- Knowledge of Microsoft Outlook and keyboard shortcuts is desired.
- Ability to work in a team environment to develop integrity, trust and respect of coworkers at all levels.