Medical Front Desk Receptionist - Sonterra

We at SynergenX/ Herkare are here to offer customized programs for everyone's health goals and needs. We specialize in helping people change their lifestyle by assisting them with one of our personalized programs such as hormone replacement for hormonal imbalance, treatment of dietary consultations, nutrition programs, and weight loss treatments.

A Medical Front Desk Receptionist is responsible for overseeing the day-to-day account activities of our company's customers. The Medical Front Desk Receptionist/ Client Account Manager role includes helping the company in retaining its customers. He/she acts as the mouthpiece of the company to always keep the customer happy and responsive. Accounts managers will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions per customer needs and improve the entire customer experience. Our ideal candidate is able to identify customer needs and exceed client expectations.

We are looking for a Receptionist with Medical Assisting experience!

Medical Front desk Responsibilities

• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Collect payment for services and make bank deposits
• Maintain and manage patient records, privacy and security as required by law
• Update and schedule appointments, call missed appointments
• Contact new patient inquires within 24 hours
• Professional appearance and communication (written and oral)
• Partner with team members to create the optimal patient experience
• Daily lite cleaning duties to keep office organized and pleasant
• Monthly inventory and ordering
• Verify Insurance
• Process intake of new patients and discuss services efficiently with patients.
• Ability to manage Front Desk in a very fast paced clinic with high patient volume.

Job Qualifications

• Proof of High school diploma or GED.
• 6 months medical reception experience required.
• Medical assisting experience preferred.
• Customer service background.
• Proficient with Microsoft office word and excel.
• Pass a Background check.
• Effectively manage high volume of patients and calls simultaneously.
• Ability work in a fast-paced environment.
• Effectively multi-task.

Available Clinical Hours: M 8-5, T 8-7 W 8-1, Th 7-5 F 8-5 and 3-4 Saturdays (8am-12pm) a month, When working a Saturday you will have a weekday off.

Full Benefit package available:

• Health, Dental, Vision insurance after 60 days
• Short Term/Long term Disability insurance after 60 days
• PTO after 90 days with rollover or cash out options.
• Scrubs provided
• 401k with matching after 90 days
• Tuition Reimbursement after 6 months of employment.
• Life insurance.
• $500 Bonus, half at 30 days, half at 90 days

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Holistic Medicine
• Internal Medicine

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• When are you available to start a new position?
• Are you available to work the following business hours: Monday- 8:00-5:00 Tuesday- 8:00-7:00 Wednesday- 8:00-1:00 Thursday- 7-5:00 Friday- 8:00-5:00 Saturday- 8:00-12?
• Do you have back office medical assisting experience (Vitals, Phlebotomy, Injections)?
• Are you available to work up to 3 Saturdays a month (Will have weekday off and Sunday)?

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 2 years (Required)

Work Location: In person