Medical Office Receptionist All Locations And Float

JOB SUMMARY

This position is primarily responsible for providing secretarial support in an urgent care environment, including patient scheduling, appointments, confidential records, filing, and billing by performing the following dates.

DUTIES AND ESSENTIAL JOB FUNCTIONS

• Respects and maintains privacy and dignity of patients: always assure patient confidentiality
• Schedules patients for laboratory tests, medical examinations, and consultations.
• Relays information to patients regarding preparation for laboratory tests and examinations.
• Assists patients or family members with pre-registration forms.
• Obtains pre-certification and referrals as required by patients' health care insures or managed care providers.
• Informs patients of costs of care being provided.
• Collects and posts fees according to protocols, prepare and balance daily financial registers and submits all forms and fees to the fiscal department.
• Answers telephone, relays messages and greets visitors.
• Travels when needed

Other functions and Responsibilities

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

COMPETENCIES

• Patient Focus
• Ethical Conduct
• Flexibility
• Initiative
• Stress Management/Composure

QUALIFICATIONS

Required

• Minimum three years of customer service experience
• Medical experience preferred
• Keen attention to details
• Adept at creative problem-solving
• Ability to empathize with patients in need of care
• Excellent communication skills
• Positive attitude

REQUIRED LICENSES/CERTIFICATIONS/EDUCATION

High School Diploma or GED

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Urology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• San Antonio, TX 78229: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person