Today is a new day. At Asbury we’re filling it with more laughter, more possibilities, more ways to give back, all backed by support for whatever life brings your way. We are an organization with a mindset to help others, a place where seniors continue to teach, learn, and grow, a certified Great Place to Work where you can build a purposeful career. Let’s do all the good we can in this world – together.
Springhill, a part of Asbury Communities, Inc., the 15th-largest, not-for-profit continuing care retirement community system in the Unites States as ranked by LeadingAge Ziegler. Springhill is proud to hold EAGLE accreditation from the United Methodist Association of Health & Welfare Ministries.
Come join our team that continues the legacy of serving seniors at the only Nationally Accredited Waterfront Community in Southern Maryland.
Job Description
Summary
Greet residents, residents’ families, and general public in a gracious and welcoming manner.
Interface with all departments to facilitate communication. Oversee office work including
distribution of mail and updating of menus.
- Greet guests.
- Assist in coordination of marketing mailings, as needed.
- Interface with Community Relations Director with information on activity highlights and
- Support marketing events
- Assist in activities that pull the community into Springhill
- Provide exceptional customer service to Residents and Families
- Respect residents’ confidentiality at all times
- Redirect confused resident from the front or side entrance.
- Maintain a list of people who want newspapers and what newspapers they have
- Collect Resident checks
- Answer the telephone.
- Notify the designee if a fire
- Report any maintenance and safety issues
- Notify appropriate staff when there is a person waiting in the lobby to meet with
- Interface with all departments to facilitate communication through the use of the
- Complete computer work, office work and projects assigned by the Executive Director or
- Process Springhill and resident mail
- Send flower when resident passes.
- Process background checks
- Place help wanted ads.
- Prepare staff birthday cards.
- Performs other duties, as assigned.
Competencies
- Accountability
- Caring
- Integrity
- Responsibility
Physical Requirements
- Able to visit all floors to supervise ongoing activities.
- Able to handle or feel objects, tools, or controls.
- Able to set up rooms and decorate for activities and special events.
- Able to hear and see in order to ensure resident safety.
- Must have good observation skills.
- Must be able to lift, push and/or move up to fifty pounds.
- Must be able to bend, stretch, stoop, and walk.
- Must be able to stand for periods of time.
- Will work in a well-lit and ventilated area.
- May be required to work beyond normal working hours, and in other positions temporarily.
- May be subject to callbacks during emergency conditions (e.g., severe weather, evacuation,
- May be subject to exposure to infectious waste, disease conditions (e.g., TB, AIDS,
Required Education and Experience
Schedule & Pay
- Part-Time, 20 hours a week
- Hours: 4:00pm-8:00pm
- Pay: $14.50/hour
Qualifications
Experience:
- Two – four years related experience in training.
- Specific business experience with older adults or in the retirement housing industry
Education:
- High School Diploma or GED
Additional Information
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.