Receptionist

Welcome! We are glad you are here.

At Iron Bow, our mantra is "What We Do Matters" because of the tremendous impact every one of our employees has on our customers' mission-critical outcomes. Be sure to check on whether you're aligned with our company values and culture. If you think you can see yourself delivering an OUTRAGEOUS EXPERIENCE as a member of Iron Bow, then check out the job description below!

DOES THIS SOUND LIKE YOU?

Flexible: Adaptable and quick thinking, able to pivot in a fast-paced and evolving company, ever prepared for change.

Self-starter: Motivated, resilient, and accountable, are three words you could easily use to describe yourself.

Team Player: You are an active listener with strong communication, collaboration, and problem-solving skills.

Reliable: "You can count on me!" Is not just something you say, it's the attitude you present.

THE HIGH LEVEL

The Receptionist for the Headquarters facility is on the front line ready to point people in the right direction and assist in making everyone's day run just a little bit smoother.

HOURS

8am -5pm (Monday - Friday)

WHAT YOU'LL BE DOING

Whether in-person, on the phone, or in an email, deliver top-notch customer service.

Greet and screen personnel/visitors as they enter the facility by providing a warm and welcoming first impression.

Answer, process, forward, and distribute incoming calls/voicemails via telecommunication system.

Collaborate with other Facilities Group team members to ensure the customers' needs are addressed appropriately, efficiently, and effectively.

Providing support for special events, holiday décor, and local initiatives where appropriate.

Optimizing office, snacks and beverages, supply inventory, and replenishment.

Ensuring the smooth operation of the mailroom, including, but not limited to, receipt, distribution, and processing.

Management of temporary visitor and access badge inventory.

Processing conferencing center reservations and other meeting support.

Performing general administrative tasks and additional duties as assigned.

WHAT YOU BRING TO THE TABLE

You're familiar with high-volume telecommunication systems, processes, and procedures, and have experience using soft-phone systems.

Microsoft Office and Outlook are platforms you are familiar with, and you use them effectively in the performance of your duties.

People have described you as being detail-oriented, and well-organized.

You excel in high-stress situations and can multi-task effectively.

You take pride in your time management and prioritization but have the flexibility to change direction at a moment's notice.

You're no stranger to sitting for extended periods, but don't mind getting up to help people out from time to time.

You can lift, stack, and organize materials up to 25lbs and occasionally up to 40lbs.

You've graduated high school and have at least two years of experience in a comparable field.

We'd love it if you had Executive or Senior Management Administration Support experience.

TRAVEL REQUIREMENTS

This Receptionist position is at our Herndon, Virginia, Headquarters. There is little to no travel expected.

WHY YOU'LL LOVE IT

Meet and greet new and interesting people with the knowledge that you can and will make a difference, becoming an integral part of our day-to-day operations.

Iron Bow is rapidly growing and with growth comes opportunity for all. There is palpable energy and momentum across the company that is easy to tap into and be inspired by.

Be a part of organizational transformation. Now's the time to join. Iron Bow is redesigning the customer and employee experience. This new approach elevates all and truly enables success.

Iron Bow Technologies is a leading IT solution provider dedicated to successfully transforming technology investments into business capabilities for government, commercial and healthcare clients. Our depth of technical expertise, global reach and strategic partnerships with industry leaders as well as disruptive technology partners uniquely positions Iron Bow to target the right solution to ensure your successful business outcome. We partner with our clients from planning and implementation through ongoing maintenance and management to deliver solutions that are strong, flexible and on target.

Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.

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