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SalaryTITLE:
Receptionist (Part-time) Title: Receptionist (Part-time)
Reports To: Executive Assistant & Office Manager
Location: Richmond, VA
Indivior is a global specialty pharmaceutical company working to help change patients' lives by developing medicines to treat substance use disorders (SUD) and serious mental illnesses. The name is the blend of the words individual and endeavor, and the tagline “Focus on you” makes the company’s commitment clear. It represents and empathizes with the often-difficult journey each individual patient takes to overcome the challenges of addiction and mental illness.
Indivior is dedicated to transforming addiction from a global human crisis to a recognized and treated chronic disease. Our vision is that all patients around the world will have access to evidence-based treatment for the chronic conditions and co-occurring disorders of SUD. The Indivior logo radiates its patient-focused, holistic focus on expanding access to quality treatment for addiction worldwide. Building on its global portfolio of opioid use disorder treatments, Indivior has a pipeline of product candidates designed to both expand on its heritage in this category and potentially address other chronic conditions and co-occurring disorders of SUD, including alcohol use disorder and cannabis use disorder.
POSITION SUMMARY:
The Receptionist is responsible for front office receptionist duties including but not limited to: Answering a multi-line phone system, forwarding calls to appropriate parties, relaying messages, greeting guests, creating identification badges, sorting mail, receiving packages, assisting with conference room bookings and providing a positive impression of the Company.
ESSENTIAL FUNCTIONS:
The responsibilities of this role include, but are not limited to, the following: The responsibilities of this job include, but are not limited to, the following:
- Answer incoming calls, screen and direct calls accordingly
- Greet visitors and provide information and assistance
- Assist visitors in registering and printing badges
- Order supplies including all general and special-order office supplies, FedEx supplies, and mailing supplies
- Order business cards based on request
- Receive and log in-coming packages and deliveries, notifying recipients
- Collect and sort all incoming mail and post all outgoing mail and deliver to outgoing mail receptacle
- Process FedEx shipments as needed
- Coordinate catering deliveries as required, notifying recipients
- Keep lobby area and mailroom stocked and organized
- Create maintenance request tickets for building management company
- Provide full-time reception desk coverage for unplanned absences and vacations
- Other miscellaneous administrative tasks as required
- Update Intranet with information related to the home office
MINIMUM QUALIFICATIONS:
Education:
- High School Degree or equivalent
- 2+ years in an administrative role; preferably in a fast-paced environment.
Travel: None
COMPETENCIES/CONDUCT:
In addition to the minimum qualifications, the employee will demonstrate:
- Proficient in Outlook, Microsoft Word and Excel
- Familiar with use of SharePoint
- Ability to problem solve with minimal guidance
- Ability to lift 25 lbs
- Flexibility in working hours to cover for receptionist partner over sick and vacations
- Must be organized
- Need to be presentable and professional in demeanor
- Ability to work in a fast pace environment
- Ability to manage multiple tasks and prioritize
- Strong verbal and communication skills
- Great customer service skills
- Highly collaborative spirit that aligns with our Guiding Principles
BENEFITS:
Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes
- 3 weeks’ vacation plus floating holidays and sick leave
- 401(k) and Profit Sharing Plan- Company match of 75% on your first 6% of contributions discount and profit sharing contribution equal to 4% of your eligible pay
- U.S. Employee Stock Purchase Plan- 15% Discount
- Comprehensive Medical, Dental, Vision, Life and Disability coverage
- Health and Dependent Care Flex Spending options
- Adoption assistance
- Tuition reimbursement
- Leverage Concierge/personal assistance services
- Voluntary benefits including Legal, Pet Insurance and Auto/Home coverage
- Gym, fitness facility and cell phone discounts
- Our Guiding Principles, Core Values and Vision provide a culture that unites and guides our employees.
GUIDING PRINCIPLES:
Indivior’s guiding principles are the foundation for each employee’s success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance.
The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined. The employee may perform other functions that may be assigned. Management retains the discretion to add or change the duties of this position at any time.
EQUAL EMPLOYMENT OPPORTUNITY
EOE/Minorities/Females/Vet/Disabled
