Part-Time Receptionist - Immediate Start Date

Job Overview: 

Pohanka Chevy is a well-established and reputable car dealership in Chantily, VA specializing in a wide range of high-quality vehicles. We take pride in providing exceptional customer service and ensuring a seamless buying experience for our customers. We are currently seeking a dedicated and customer-oriented Receptionist to join our team.

THIS IS A PART TIME POSITION 

As a Receptionist, you will be the first point of contact for our customers and guests, creating a positive and welcoming atmosphere in our dealership. You will play a crucial role in providing outstanding customer service and contributing to the overall success of our business. 

Hours:

Monday, Wednesday and Friday: 4pm-9pm

Saturday(alternating): 9am-7pm

Sunday(Alternating): 11am-5pm

Key Responsibilities: 

• Greet and welcome customers, guests, and employees with a warm and friendly demeanor. 
• Answer incoming calls, provide information, and direct calls to the appropriate department or individual. 
• Manage the dealership's front desk and maintain a clean and organized reception area. 
• Assist customers in scheduling appointments with sales, service, and other departments. 
• Provide general information about the dealership's products, services, and promotions. 
• Maintain and update customer records and contact information. 
• Handle customer inquiries, concerns, and complaints in a professional and courteous manner. 
• Accept and distribute incoming mail and packages. 
• Support administrative tasks, such as data entry, filing, and other office duties. 
• Assist in keeping track of showroom inventory, ensuring vehicles are presentable, and reporting any discrepancies. 
• Collaborate with the sales and service teams to ensure a seamless customer experience. 
• Uphold a high level of confidentiality and discretion regarding sensitive information. 

Qualifications: 

• High school diploma or equivalent. 
• Previous experience as a receptionist or in a customer service role is a plus. 
• Excellent interpersonal and communication skills. 
• Professional and welcoming appearance and demeanor. 
• Strong organizational and multitasking abilities. 
• Proficiency in using office software, including Microsoft Office Suite. 
• Attention to detail and the ability to maintain a tidy and organized workspace. 
• Ability to work independently and as part of a team. 
• Knowledge of the automotive industry is advantageous but not required. 
• Flexibility to work on weekends and holidays, as needed. 

Why Work Here:

• Competitive compensation
• Schedule flexibility
• Employee Recognition Programs
• Opportunities for Advancement
• Team Environment
• Company Sponsored Events
• Team Bonding Events
• Performance Bonus
• Professional Development
• Military Friendly Employer 
• A culture that values collaboration and innovation
• A Supportive and inclusive work environment

Benefits and Perks: We strive to offer amenities, events, and community outreach opportunities that support the local communities as well as the growth of our teams. Some of the benefits you can expect when you join include:

• Health Insurance 
• Dental Insurance
• Vision Insurance 
• Life Insurance
• Company Paid life insurance, short term and long-term disability.
• FSA (Flexible Spending Account)
• Paid Time Off 
• 401K with Match

About the Dealership

The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 21 dealerships throughout Northern Virginia, Maryland, and Washington DC. and Texas. Established in 1919, the Pohanka Automotive Group was founded based on a set of firm beliefs – making it easy for the customer and the team member, delivering excellent customer service and establishing long-term relationships. Throughout the decades, Our Pohanka Community Outreach partners with over 1,200 local organizations, contributing more than 2 million dollars annually. Are you ready to join our Team?

The Pohanka Automotive Group has won many awards including the Time Magazine National Quality Dealer Award, the Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service, and commitment to the industry, the community and the nation; and the Distinguished Service Citation from the Automotive Hall of Fame. Pohanka is the only dealership group to have received all three of these awards. We're interested in helping your career and adding to your resume because we know that better employees lead to happier customers! Add to your experience, develop your skill set and realize your potential with our team.