Receptionist

Receptionist - ACCESS West Chicago - Bilingual (English & Spanish) Required
Who We Are
If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you. As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 180,000 patients that count on ACCESS as their medical home each year.
How You Will Make an Impact

• In this critical role, you will provide our patients with their first impression of ACCESS. At the front desk, you will welcome and assist patients with their check-in process and ensure their visits are efficient and comprehensive.
• Additionally, you will help guide the patient through their visit by compiling accurate patient data, completing the correct check-in workflows, process payments, schedule appointments, and more.
• As a patient advocate, you will be required to provide a high-level of customer service that directly aligns with our patient-centered medical home model.
• Support organizational goals to better assist patients and improve community health outcomes.
• Continue to grow your knowledge base with extensive training and experience with Epic, one of the leading Electronic Medical Record Systems globally.

What You Need to Be Successful

• Receptionist experience in a healthcare setting preferred, not required.
• High school diploma or equivalent required.
• Basic proficiency in computer skills required.
• Customer service experience preferred.
• Administrative experience preferred.
• EMR experience preferred.

Benefits

• Tuition reimbursement and scholarship program
• Comprehensive healthcare coverage including Medical, Dental, and Vision
• First-time home buyer program for qualified individuals
• Generous PTO after introduction period
• 403(B) retirement plan and financial resources to help you save and plan for your retirement.
• Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace.

Health insurance, Dental insurance, Tuition reimbursement, Paid time off, Vision insurance, 403(b)