Receptionist

Spring Arbor Senior Living community in Crofton, MD is seeking a receptionist to answer telephones and greet guests, families and vendors, and assist all departments as needed. This is a great opportunity for a person who has excellent communication and people skills.

Qualified candidates will possess good communication skills and the ability to work well within a team. Must be proficient in answering the phone and able to function in a busy environment.

JOB RESPONSIBILITIES:

General Office Duties

• Operate community telephone and paging systems efficiently and transmit calls and messages promptly and accurately.
• Greet and direct visitors in a professional, friendly and hospitable manner.
• Ensure residents and guests sign in and out of the house.
• Answer inquiries according to established procedures relative to HIPAA guidelines
• Handle inquires in a positive manner and obtain necessary information for follow-up.
• Notify the Supervisor In Charge (SIC) of bell calls in a timely manner.
• Assist in ordering, receiving, stocking, and distributing office supplies.
• Enter requests for transportation to medical appointments in transportation schedule.

KNOWLEDGE AND SKILLS:

• Customer service driven in a highly active environment.
• Dependable and systematic
• Skilled in accurately recording information.
• Professional appearance and demeanor
• Must be courteous, patient, and tactful when dealing with public, residents, and families.

QUALIFICATIONS:

• High School diploma or equivalent required.
• Experience in a healthcare, hospitality, or service environment preferred.
• Well-developed interpersonal and communication skills
• Ability to work in an environment conducive to caring for residents without posing a substantial safety or health threat to self or others.
• Ability to work well with others and promote a team environment.

WHO WE ARE!

Just as a family makes a house a home, our family of dedicated professionals makes Spring Arbor a place where our residents feel loved, like an extension of the family. Spring Arbor has continued to build on its successes, owning and operating senior living communities across multiple states, providing exceptional care and services to our residents. From Residential Assisted Living to Memory Care, our team nurtures each resident's independence by promoting dignity and choice in a setting of compassionate care. Join our team and work with us here. You’ll love it! To learn more about our organization, please visit www.springarborliving.com.

Spring Arbor Senior Living is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.