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HELP DESK TECHNICIAN II

Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end users and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, came...

CompanyIgnite
AddressNew Cumberland, PA
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

HELP DESK TECHNICIAN II

Ignite

New Cumberland, PA

Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end users and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, came...

Sales Analyst - Field Help Desk

Abbvie

Concord, NC

BA, BS degree required or equivalent experience. Minimum of 2 years experience in highly regulated functions. Knowledge of pharmaceutical industry, compliance regulations and standards (PDMA). Experience and expertise with regulat...

Tier 1 Help Desk Technician

Tresco, Inc.

Las Cruces, NM

Provide end-user support and collaborate with Level 2 for troubleshooting. Manage equipment inventory and represent professionalism in customer service. Handle software installations, basic troubleshooting, and escalate when neces...

Help Desk Analyst

Collin College

Frisco, TX

Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...

Help Desk Specialist II

Abacus Solutions Group

Artesia, NM

Set up or repair computer equipment and related devices. Maintain system capabilities by testing existing equipment and programs. Try out new systems and software. Document changes, revisions and problems. Train users on proper us...

Airport Junior Help Desk Technician

City Of Cleveland

Cleveland, OH

Provide First Level Support:. Respond promptly to incoming Help Desk tickets and calls. Diagnose and resolve technical issues related to Cisco networking equipment, Microsoft operating systems, and phone systems. . Troubleshoot Ne...

Help Desk Coordinator

Heinens Inc

Cleveland, OH

Provides fast, proactive responses to all phone calls and emails for IT related requests. Creates open tickets, resolve issues, and/or forward, as appropriate. Supports customers appropriately, with a sense of urgency. Works colla...

IT Level II Help Desk

Remington Hotels

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

Student Information System Help Desk - Technology (2023-2024)

Prosper Independent School District

Prosper, TX

Comprehensive understanding of a district's SIS or similar Student Information System. Ability to provide the highest level of customer service and public relations. Ability to communicate effectively, both orally and written, wit...

IT Level II Help Desk

Remington

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

IT Lead Analyst, Support Desk

Price Chopper

Buffalo, NY

Overnights may be required as a part of a scheduled shift. Evenings, nights, and weekend required. Holidays. On Call Required....

Help Desk Technician - Tier I

Sabio Systems, Llc

Albuquerque, NM

Responds to all telephone calls and/or e-mail by staff inquiring about technology problems or the status of repairs within established service level agreements (SLA). Provide technological support to local & remote locations in ac...

IT Analyst / Help Desk

Symbiotic Services

Dallas, TX

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

Help Desk Analyst

Banyan Medical Solutions Llc

Omaha, NE

Operating in a 24/7 call center handling incoming customer calls, monitoring, and repairing systems operations and troubleshooting systems problems. Conducts specific procedures to proactively check the status of applications. Doc...

HELP DESK TECHNICIAN III

Ignite Fueling Innovation

New Cumberland, PA

This tier also tracks and provides metrics or other reports to the Program Manager and government lead as requested.HELP DESK (HD) TECHNICIAN III Description: Education: BS degree in computer related field. Knowledge of a wide ran...

Help Desk Analyst

Latitude, Inc.

Omaha, NE

The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Develop standard operating processes and procedures to promote consistency. Setup/configure c...

Help Desk Technician I

Garver

Frisco, TX

Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...

IT Help Desk Technician

Wcri

Omaha, NE

Manage and resolve IT Help Desk tickets related to store inquiries promptly and. efficiently. Utilize Jira Helpdesk for ticket management and tracking. Maintain and track equipment using Jira Assets management. Provide support for...

Help Desk Rep II

Ncr Atleos

Frisco, TX

Ability to understand the current state of ATMs to fully diagnose problems for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feed...

Help Desk Analyst

Robert Half

Pittsburgh, PA

What you get to do every day- Spot recurring technical issues and deploy solutions to address the root of the problems- Resolve technical help tickets submitted via phone, email, and walk-ups- Independently investigate and impleme...

Help Desk Technician

St Engineering Aethon Inc

Pittsburgh, PA

Candidate will need capacity to comply with the federally mandated requirements of U.S. Trade Control Laws. Must have at least an Associates Degree in an IT related field. Must be willing and able to troubleshoot, maintain, confi...

Help Desk Specialist

Country Meadows

Hershey, PA

Above standard industry wages, with the opportunity to earn more based on experience. PayActiv On-Demand Pay - Work today, get paid tomorrow. Performance-based bonuses for attendance, feedback, and more through our "Engage" cowork...

Help Desk Engineer

Spreetail

Omaha, NE

Educate and equip Spreetailers with everything they need to communicate with each other 100%. Including location-to-location communications as well as in-office communications. Ensure Spreetailers have exactly what they need at al...

Experienced Help Desk Manager

Mcmillan It Engineering

Fresno, CA

Proper Ticket Etiquette and Priority:. Establish and enforce best practices for handling support tickets, including professional communication, timely responses, and thorough issue resolution. Develop and maintain a system for pri...

LU Help Desk Analyst - Phoenix AZ (100% on-site)

Focused Hr Solutions Llc

Phoenix, AZ

If you are interested, please submit the following:YOUR CURRENT RESUMEYOUR HOURLY RATE Max Rate is $20 - 26 /hr W2Description:| Position Description | Serve as the first point of contact for customers seeking technical assistance...

Help Desk Analyst ( Hybrid)

Johnson Service Group

Cranberry Township, PA

Support customers through troubleshooting support inquiries across a broad spectrum of products and supporting triage on behalf of customer. Listen to customer and use your technical expertise, creativity and intellectual curiosit...

N-MRO Help Desk Tier II Technician

Lockheed Martin

Orlando, FL

The candidate should also possess well-developed and proficient written and verbal communication skills, with the ability to work with a diverse group of people, including technical and non-technical customers, members of the engi...

Help Desk Technician

Sabel Systems

El Segundo, CA

Process account request (System Access Request) and administration of accounts in a timely manner. Participate or lead Ask Me Anything (AMAs) for user community. Provide end-users with rapid, multi-channel access to support resour...

Help Desk Tier 1

Scientific Research Corporation

San Diego, CA

Performs customization and configuration of various development tools for Navy customers in an accredited AWS-IL4 and IL6 environment. Performs account and group administration tasks, and supports users in a Help Desk / Service De...

Help Desk Techician

Neighborhood Assistance Corp. Of America

Roxbury, MA

It also requires dedication and commitment to our mission of fighting for economic justice particularly for those subjected to systemic racism. If you are excited about becoming part of our fast-growing organization that sets the...