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HELP DESK SUPPORT

Demonstrate strong customer service skills provide phone support including:. Listening the customer tagin an accurate understanding of the situation. Being empathetic the customer's situation and having a sense of urgency resolve...

CompanySmartfox Llc
AddressColumbus, OH
CategoryInformation Technology
Salary$17 - $19 an hour
Job typeContract
Date Posted 2 months ago See detail

Help Desk Support

Smartfox Llc

Columbus, OH

$17 - $19 an hour

Demonstrate strong customer service skills provide phone support including:. Listening the customer tagin an accurate understanding of the situation. Being empathetic the customer's situation and having a sense of urgency resolve...

2 months ago seen See more...

Self-Help-Pirate Techs - Service Desk Technical Support

East Carolina University

Greenville, NC

Advertising Department:ITCS CLIENT ENGAGEMENT AND SUPPORTAcademic Term/Year:Spring 2024Position Title:Self-Help-Pirate Techs - Service Desk Technical SupportPosting Number:06137Position Number:06137Student Job Category:Student - S...

a month ago seen See more...

IT Tester/Help Desk (Remote) (3963)

Three Saints Bay, Llc

Arlington, VA

$60.9K - $77.1K a year

Review requirements, create test plans, detailed test cases/test scripts. Attend weekly meetings with development and functional teams. Create test scenarios/test scripts based on JIRA stories and system requirements. Stage data f...

6 days ago seen See more...

Help Desk Technician

Fts Inc

Rochester, NY

$20 - $25 an hour

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to inquiries via phone, email, or in-person and resolve technical problems efficiently and accur...

a week ago seen See more...

Tier 1 Help Desk Lead

Saic Motor

SAN DIEGO, CA

Manage and Maintain Helpdesk and schedule (24/5) Manage the escalation and control of tickets using the HELIX system Brief Leadership on Current status of HD Maintain ticketing continuity and maintain timelines for customer Mainta...

a week ago seen See more...

Help Desk Specialist

University Of Maryland Baltimore

Baltimore, MD

Reg or CII Exempt StaffQualificationsReg or CII Exempt StaffJob: Reg or CII Exempt StaffShift: Day JobOrganization: School of Dentistry - Information TechnologyJob Posting: May 23, 2024Unposting Date: Jun 12, 2024, 10:59:00 PM...

a week ago seen See more...

Help Desk Analyst

Geras Home Care

Remote

$27.17 - $27.60 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 1 year. Monday to Friday....

a week ago seen

Help Desk Technician

Taa Solutions

Washington, DC

$66k-83k (estimate)

Face-to-face desktop support to WMATA internal customers (which will include local travel). Intercept and manage customer IT service requests via telephone, chat, e-mail, or walk-in. Respond to ongoing service requests and managem...

a week ago seen See more...

Help Desk Technician II

Lenderworks

Merrifield, VA

$59.3K - $75.1K a year

Monitor and support the ticket queue and phone group for incoming requests. Provide Tier 2 support and troubleshooting of Windows workstations, servers, applications, and networks. Handle escalations from Tier 1 technicians and ot...

2 weeks ago seen See more...

Cleared Help Desk Manager

Tiag

Springfield, VA

$69.3K - $87.8K a year

Manage and oversee ticket tracking systems such as ServiceNow to assign, review, and ensure proper routing of tickets, and close them. Manage a team of technicians to perform computer troubleshooting and setup processes requiring...

2 weeks ago seen See more...

Patient Care Programs-Help Desk Specialist

Apidel Technologies

Tallahassee, FL

*** Provide technical assistance and customer service for the Department of Health Bureau of Communicable Diseases Patient Care ProgramsAttend the webinar and training sessions archived and available for view in the Department's d...

2 weeks ago seen See more...

Support Desk Intern - ADM Investor Services - Chicago, IL

Archer Daniels Midland

Chicago, IL

Set up and administer online access to our web applications. Communicate and guide clients with an active transition project. Create reference guides for Support Desk items to be utilized internally and externally. Assist in g...

2 weeks ago seen See more...

Help Desk Intern, Colorado

Agc Biologics

Longmont, CO

Internal customer support. Assist the Help Desk in the maintenance and deployment of user devices and associated software e.g. laptops, desktops and mobile devices. Assist in troubleshoot problems with the operation, performance a...

2 weeks ago seen See more...

Help Desk Technician IV

Mission Multiplier

Scott Air Force Base, IL

Laptop/desktop setup and support both unclassified and classified environment. Responsible for Tier 1 Help Desk coverage as first line technician servicing customers which comprise of military, civilian, and contractor within Head...

2 weeks ago seen See more...

Maintenance Specialist, Facilities Help Desk

Speedway

Enon, OH

We're committed to bringing passion and customer focus to the business.Manage incoming Maintenance related calls in a Contact Center environment. Navigate IDS, ServiceNow, Inform.net, and other Maintenance materials. Create work...

2 weeks ago seen See more...

Help Desk Specialist, Associate

Georgia State University

Atlanta, GA

Generous benefits include health, dental, vision, tuition assistance programs, retirement, etc. A knowledge-sharing organization that works collaboratively with diverse partners. A flexible work environment. Professional developme...

2 weeks ago seen See more...

Help Desk Specialist

Rejis Commission

Missouri, United States

Strong Customer Service Attitude, verbal, and written communication skills Proficient knowledge and working experience using Microsoft Word and Excel Proficient ability to provide level one support for PC Desktop / Windows & Explo...

2 weeks ago seen See more...

Help Desk Technician - Tier 1 Bench

Intellidyne Jobs For Veterans

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

3 weeks ago seen See more...

Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

3 weeks ago seen See more...

Program Trainee I - IT Center Student Help Desk

York State Department Of Labor

New York, NY

Assists IT Center Student Help Desk with day-to-day tasks. Includes, but is not limited to wireless configuration, Residential Network (ResNet) configuration, Internet connections, Virus protection and removal, Hardware troublesho...

3 weeks ago seen See more...

Help Desk Analyst in Centennial, CO at SNI Technology

Sni Companies

Colorado, United States

SNI is seeking an IT Technician with a valued client in West Denver. * The IT Technician will handle the assistance of the installation of network hardware in conjunction with the system administration. Your actual pay will be det...

3 weeks ago seen See more...

Help Desk Technician

Ethan Allen Workforce Solutions

Middletown, NY

Proficient understanding of standard software programs such as Microsoft Office, Windows, Outlook, and Office 365. Excellent communication skills in English, both verbal and written, to interact effectively with users and colleagu...

3 weeks ago seen See more...

Help Desk Analyst II - Now Hiring

Nicklaus Children's Hospital

Miami, FL

Bachelor's Degree in Computer Science/ Information Systems/related major or at least 4 years of equivalent work experience in a customer support role in a healthcare or corporate environment (Required) 5-7 years of troublesho...

3 weeks ago seen See more...

iManage Help Desk Technician

Access One Inc.

Tipp City, OH

An opportunity to grow your career and expand your knowledge. Professional development and growth through continual learning. Recognition of all your accomplishments, large and small. A chance to relax and enjoy your co-workers at...

3 weeks ago seen See more...

Help Desk Analyst

Abel Personnel, Inc

Honolulu, HI

Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests. Provides polite and friendly cus...

3 weeks ago seen See more...

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

3 weeks ago seen See more...

Help Desk Analyst L2

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

3 weeks ago seen See more...

Technical Help Desk

Saic Motor

Remote - Tennessee, United States

Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications sys...

3 weeks ago seen See more...

Help Desk Analyst

Storij Inc.

Remote

$41.5K - $52.6K a year

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

3 weeks ago seen See more...

Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

3 weeks ago seen See more...

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