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Services Help Desk jobs in New York

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MSP L1 HELP DESK SUPPORT/FIELD SERVICE - IT TECHNICIAN

401(k) matching. Bonus based on performance. Competitive salary. Free food & snacks. Health insurance. Opportunity for advancement. Paid time off. Training & development. Tuition assistance. Wellness resources. Diagnose and resolv...

CompanyConsulting Company
AddressHauppauge, NY
CategoryInformation Technology
Salary$60,000 - $85,000 a year
Job typeFull-time
Date Posted a month ago See detail

MSP L1 Help Desk Support/Field Service - IT Technician

Consulting Company

Hauppauge, NY

$60,000 - $85,000 a year

401(k) matching. Bonus based on performance. Competitive salary. Free food & snacks. Health insurance. Opportunity for advancement. Paid time off. Training & development. Tuition assistance. Wellness resources. Diagnose and resolv...

a month ago seen See more...

Help Desk Support Technician

Nesco Resource

New York, NY

$25.00 to $30.00 •

Troubleshoot and resolve incidents related to end-user devices i.e. laptops, desktops, cell phones, software, ip phones, printers, AV equipment, basic networking issues, etc.;. Resolve service requests i.e. software installations,...

3 days ago seen See more...

Service Desk Analyst I

Inovalon

New York, NY

Provide telephone-based end user technical support for office and remote personnel to ensure prompt service restoration of various systems and applications;. Display superior customer service with every end user interaction, stron...

5 days ago seen See more...

Project Manager with Service Desk Mgt expertise

Hubcom

New York, NY

$40,000.00 - $98,773.30 a year

Please enter Desired salary and LinkedIn url. Scrum: 1 year (Preferred). Service Desk Mgt: 3 years (Required). IBM Spectrum Scale HPC: 1 year (Required). Project Manager: 3 years (Required)....

2 weeks ago seen See more...

L2 Help Desk Technician

Jacobs

New York, NY

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

2 weeks ago seen See more...

Support Center (Service Desk) Manager

Contact Government Services, Llc

Albany, NY

$80,000 - $200,000 a year

Experience in one of the following disciplines: Information Systems, Information Technology,. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Dire...

3 weeks ago seen See more...

Service Desk Manager

Freed Maxick Cpas P C

Buffalo, NY

Manage the processing of incoming tickets to the Service Desk via various mechanisms to ensure courteous, timely and effective resolution of end user issues. Develop policies and procedures that outline how problems are identified...

3 weeks ago seen See more...

HELP DESK SUPPORT SPECIALIST

Columbia Memorial Health

Hudson, NY

$15.20 - $21.80 an hour

HELP DESK SUPPORT SPECIALIST 10618Posted on: March 1, 2024Department: INFO SYSTEMSDivision: OPERATIONSFull-time / Part-time: FTShift: DAYSEducation: High School diploma, some college preferred.Experience: Must have basic compute...

3 weeks ago seen See more...

Level 2 Help Desk Technician

Custom Computer Specialists

Hauppauge, NY

$45,000 - $55,000 a year

Remote and on-site desktop and user support using remote support applications. Create/update and escalate user tickets as needed. Acknowledge pre-configured alerts and perform basic and secondary troubleshooting steps to resolve t...

3 weeks ago seen See more...

Learning Management Systems Help Desk Analyst

Suny System Administration

Albany, NY

$52.8K - $66.8K a year

Communicating with prospective and current students, faculty, and campus staff by telephone, email or live chat to assist with navigation, settings issues, gathering information, and resolving issues related to online courses on a...

3 weeks ago seen See more...

Analyst - IT Help Desk

Sullivan & Cromwell

New York, NY

$95,000 - $115,000 a year

Manage workflow by inputting accurate problem description and resolution data in incident management system for all calls received. Field escalated tickets from phone support Level 1 team. Visit user offices to troubleshoot issues...

3 weeks ago seen See more...

IT Help Desk

Ethan Allen Workforce Solutions

Wappingers Falls, NY

5-10 years of experience in IT support. Proficiency with Windows operating systems. Strong troubleshooting skills. Excellent communication and customer service skills. Ability to work efficiently in a fast-paced environment. Compe...

3 weeks ago seen See more...

IT Service Desk Lead

Signalbase Inc

Melville, NY

Lead Service Desk Team. End-user support. Create and maintain Windows server, desktop, and M365 environments. Manage network access points, switches, firewalls, and routers. Manage Mobile Device Management (MDM) solutions. Deploy...

3 weeks ago seen See more...

Marine Services Representative (NYS HELPS)

York State Department Of Labor

New York, NY

Agency Parks, Recreation & Historic Preservation, Office of Title Marine Services Representative (NYS HELPS) Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Tec...

3 weeks ago seen See more...

Help Desk Support Specialist

It Asset Management Group

Farmingdale, NY

$23 - $25 an hour

Paid Time Off including Holidays (25 days yearly). Health Insurance. Dental Insurance. Vision Program. 401(k) with company matching. Life Insurance. Weekly Pay. and Scheduled raises! Customer Support and Resolution: Provide timely...

4 weeks ago seen See more...

Help Desk - Diagnostic Support Rep

York State Department Of Labor

New York, NY

Provide hardware and software phone support for customer mobile devices.. Provide assistance on testing new releases and documenting processes.. Document customer contacts through ticketing system.. Provide support on the MATCO Di...

4 weeks ago seen See more...

Service Desk Analyst

Simpson Thacher & Bartlett Llp

New York, NY

$65,000 - $95,000 a year

Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10, Outlook, MS Office, Worksite, Diaries, IE,...

a month ago seen See more...

Service Desk Technician

Freed Maxick Cpas P C

Buffalo, NY

$22 - $24 an hour

Participate in internal Service Desk following ITIL framework Provide first contact support of incoming requests to the Service Desk via telephone or Service Desk software to ensure courteous, timely, and effective resolution of e...

a month ago seen See more...

Help Desk Technician - MSP

My It Crew

Brooklyn, NY

$36,000 - $50,000 a year

Our clients love us and our satisfaction surveys show it at a consistent 97%. We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class suppor...

a month ago seen See more...

Senior Help Desk Technician

Studio Museum In Harlem

New York, NY

$55,000 - $75,000 a year

Manage the workflow of IT Help Desk, assign trouble tickets to staff, and adhering to user timelines. Accurately document, triage, resolve, and follow up on support tickets. Coordinate and/or serve as initial contact via telephone...

a month ago seen See more...

IT Help Desk Support - Level II

K2 Staffing, Llc

Harrison, NY

Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents...

a month ago seen See more...

Help Desk Associate

Fortune Society Inc

Long Island City, NY

$24.73 an hour

Effectively and efficiently provide desktop and remote technical support in a timely manner Effectively install, configure, diagnose, troubleshoot, and repair hardware and related equipment including: PCs, laptops, mobile devices...

a month ago seen See more...

MSP - Help Desk

My It Crew

New York, NY

Our clients love us and oursatisfaction surveys show it at a consistent 97%. We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class suppor...

a month ago seen See more...

IT Help Desk Analyst

Alpha Net Consulting Llc

Albany, NY

$30 - $31 an hour

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspect...

a month ago seen See more...

Help Desk Analyst

Fts Inc

Syracuse, NY

$23 - $28 an hour

Communicate support solutions effectively to restaurant personnel, addressing both existing and new technology platforms. Install and update hardware and software to resolve system-related issues following established procedures....

a month ago seen See more...

Section 8 Help Desk Specialist

York Housing Trust Fund

Albany, NY

$63,266 - $78,505 a year

Receive and process inquiries from Section 8 staff, landlords, participants and applicants both on-line and by phone; respond to technical inquiries via email, through online chats, over the phone, or in person; listen attentively...

a month ago seen See more...

IT Help Desk Technician

Anoplate Corporation

Syracuse, NY

First point of contact for internal customers seeking IT support. Provides technical assistance and support related to computer systems, hardware and software applications. Responds to requests, isolates problem, determines and...

a month ago seen See more...

Customer Service Desk Associate - FT

Boscov's Department Store, Llc

New Hartford, NY

For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. Communication; verbal, written and by telephone with custome...

a month ago seen See more...

Help Desk Technician

God S Love We Deliver

New York, NY

$25 - $29 an hour

The Help Desk Technician supports desktop, laptop, phone, and related infrastructure systems for Gods Love We Deliver, focusing on user support. This person works closely with the Systems team, vendors, and third-party consultant...

a month ago seen See more...

IT Service Desk Intern

Jovia Financial

Westbury, NY

Competitive compensation with paid training. Open communication and an amazingly positive staff. Managers who value input from their employeeswe believe in you! A friendly, inviting work environment. Work that feels like a second...

2 months ago seen See more...

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