Senior Customer Success jobs in Chicago, IL
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CUSTOMER SUCCESS ANALYST
Assist CSMs in analyzing customer data by pulling data with SQL and analyzing it using Excel or other data analysis tools.. Develop the ability to transform data into meaningful insights and compelling stories that drive action an...
| Company | Cresta |
|---|---|
| Address | United States |
| Category | Information Technology |
| Job type | Full-time |
| Date Posted | a month ago See detail |
Customer Success Analyst
Cresta
United States
Assist CSMs in analyzing customer data by pulling data with SQL and analyzing it using Excel or other data analysis tools.. Develop the ability to transform data into meaningful insights and compelling stories that drive action an...
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Customer Success Manager
Anagram
United States
Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...
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Senior Customer Service Associate, Broadcasting Square - Full Time - Now Hiring
Macys
Pennsylvania, United States
$16 - $22.50 per hour
Ensure the customer is the top priority. Engage, service and provide a personalized experience to our customers in store or virtually by leveraging technology enabled selling tools, regardless of whether the interaction culminates...
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Director, Customer Success
Rackspace
United States
Consistently works with abstract ideas or situations across functional areas of the business.. Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major fun...
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Customer Success Manager
Spaceback
Remote - Oregon, United States
ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...
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Customer Success Manager, SMB
1Password
United States
Minimum 1 year experience in a Customer Success role servicing customers at scale through strategic calls and engagement, previous experience with a CRM like Gainsight is a plus!. Strong communication skills over email, the phone,...
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Senior Customer Lifecycle Marketing Manager
Gitlab
United States
Create and continuously optimize email marketing programs that leverage 3rd party signals (e.g. firmo or demographic) as well as customer behavior data to drive revenue growth or prevent churn.. Partner with Customer Success to co...
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Customer Success Associate, Technical Support (French bilingual)
Fortive
Remote
Speech French fluently to support customers. Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as well as IT (Information Technolo...
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Manager - Customer Success
Flock Safety
United States
3+ years experience leading customer facing teams (preferably Customer Success in a SaaS environment). Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment). Comfortable wit...
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Enterprise Customer Success Manager
Muck Rack
United States
Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...
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Customer Success Manager
Proaction International, Inc.
Chicago, IL
Develop and maintain strong relationships with clients to understand their needs, objectives, and challenges. Serve as the primary point of contact for assigned clients, ensuring timely and effective communication and resolution o...
2 months ago seen See more...
Customer Success Representative
Honeycomb Insurance
Chicago, IL
$54.2K - $68.7K a year
Serve as a first point of contact by answering inbound calls, email inquiries, and chatmessages, in the process establishing and maintaining effective relationships withcustomers by providing the highest level of service experienc...
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Pre-Sales Machine Learning Engineer - Customer Success
Weights & Biases
United States
Be an expert in implementing effective, robust, and reproducible Machine Learning pipelines for engineering teams using Weights & Biases tools. Partner with our customers and prospects to uncover their desired outcomes and be the...
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Senior Customer Service Representative-AHN
Highmark Health
Remote - Pennsylvania, United States
Resolves customer inquiries and complaints via written, telephonic, or face-to-face communication in a timely and accurate manner. Inquiries could be any of the following: paper requisition entry into the MMIS, requisition status...
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Enterprise Customer Success Leader
Simpplr
Remote
$175,000 - $260,000 a year
Lead the Enterprise Customer Success team. Develop and measure team and team members effectiveness using the metrics that matter for Customer Success and Simpplr business outcomes - including strategic planning, headcount, segment...
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Enterprise Customer Success Manager
Hihello
Remote - Oregon, United States
Enterprise Client Relationship Management: Serve as the primary point of contact and advocate for enterprise-level clients. Build strong, long-term relationships by understanding their needs, objectives, and challenges. Onboarding...
2 months ago seen See more...
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Customer Success Professional
Lumen Technologies
Remote - United States
Implement Customer Success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand-offs, and e...
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Customer Success Manager
Bluesight
United States
Develop Healthcare Executive Relationships and Present Executive Business Reviews (EBRs). Build trusted relationships with healthcare executives and key stakeholders within the customer organizations to understand their strategic...
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Customer Success Specialist
D2L
Remote
$60,000 - $82,500 a year
Define, coordinate, implement and measure activities that drive customers adoption and strategic success. Develop a coaching capacity to provide support to our customers with the training, skills and tools they need to drive adop...
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Customer Success Manager - Maternity Cover
3P Learning
Remote
$60,000 - $70,000 a year
A minimum of 3 years of account implementation, onboarding and experience supporting the first year customer journey across multiple EdTech products including Mathletics, Mathseeds and ReadingEggs. Experience is preferred in the E...
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Director of Customer Success (Fully Remote)
Whatconverts
Remote
$99.8K - $126K a year
Own Customer Success in a way that is purposeful and generates revenue!Develop, implement, and refine an ongoing customer experience strategy aligned with company objectivesTrack and analyze KPIs to measure success and identify ar...
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Customer Success Representative
Revolution Prep
Remote
$50,000 a year
Working hours: 9AM-6PM PT Tuesday through Friday, and Saturday 5:30AM-2:30PM with scheduled breaks inbetween. Daily, deliver phone calls, emails, and SMS messages to prospective and current customers. Respond quickly to all inboun...
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Vice President Customer Success
Everspring Inc
Chicago, IL
$113K - $143K a year
Is an enthusiastic self-starter with strong leadership skills, who enjoys fast-paced environment, and is a consensus builder internally and externally. Has demonstrated success managing client relationships in complex technology a...
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Customer Success Specialist
Pointment, Inc
California, United States
$25 - $40 an hour
Identify and target nail salons as potential customers for our salon management tool. Develop and execute strategies to effectively onboard nail salons onto our platform. Build strong relationships with key stakeholders at nail sa...
2 months ago seen See more...
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Senior Customer Service Associate, Broadcasting Square - Full Time
Macy’s
Pennsylvania, United States
$16.00 - $22.50 an hour
Ensure the customer is the top priority. Engage, service and provide a personalized experience to our customers in store or virtually by leveraging technology enabled selling tools, regardless of whether the interaction culminates...
2 months ago seen See more...
- View all Macy’s jobs - jobs in Pennsylvania State
Customer Success Representative
Ice Cream Factory
Remote
From $14 an hour
Part-Time Position: Up to 30 hours per week. Remote Work: Monday to Friday, 8:00 am to 5:00 pm. Employment Type: W-2. Equipment Required: Laptop and Phone. Starting Pay: $14 per hour. Friendly demeanor with excellent customer serv...
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Customer Success Operations Analyst
Extrahop
United States
Creating reports and analyze data for patterns. Ensuring effective data management and reporting on key metrics.. Providing analytical and reporting support for operational leadership. Analyzing area/regional growth performance. C...
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Customer Success Associate Director, Advertising (DSP)
Commerceiq
United States
Understand customer needs to plan, organize, and manage all display advertising including, but not limited to, Amazon DSP, Walmart DSP, and The Trade Desk. Leverage tools such as Amazon Marketing Cloud (AMC) to analyze campaign pe...
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Customer Success Associate
Ycharts Inc
Chicago, IL
$55,000 a year
Assist customers inbound questions pertaining to the YCharts product or their account through a variety of different platforms Assist with troubleshooting data or technical issues and escalating to management when necessary Serve...
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Senior Customer Service Representative - Banking Operations ( LOCALS ONLY )
Cls Bank International
Virginia, United States
$25 - $35 an hour
401(k). 401(k) matching. Dental insurance. Flexible schedule. Health insurance. Paid time off. Vision insurance. Work from home. 3 years. Day shift. Monday to Friday. Call center. Remote....
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