Senior Customer Success jobs in Florida

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SENIOR CUSTOMER SUCCESS MANAGER

Minimum 5+ years in Business to Business (B2B) SaaS Account Management or Customer Success with a proven track record in renewal, upsell and expansion efforts. Experience in a quota-carrying role. Experience managing a large volu...

CompanyFeathr
AddressGainesville, FL
CategoryInformation Technology
Job typeFull-Time
Date Posted 7 days ago See detail

Senior Customer Success Manager

Feathr

Gainesville, FL

Minimum 5+ years in Business to Business (B2B) SaaS Account Management or Customer Success with a proven track record in renewal, upsell and expansion efforts. Experience in a quota-carrying role. Experience managing a large volu...

Senior Customer Success Manager

Motorola Solutions

Tallahassee, FL

$99.5K - $126K a year

By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agencys outcomes, identify an...

Entry Level Customer Success Role - Now Hiring New

Year Up

Tampa, FL

$525 per week

The program consists of training in technical and professional skills, followed by an internship with a top company. Your internship may be at Bank of America, New York Life Insurance Company, or JPMorgan Chase among other leading...

Senior Customer Service Specialist

Allivet Pet Pharmacy

Lorida, FL

$17 - $19 an hour

Consistently provide outstanding Customer Service to our clients. Moderating and responding to website questions and reviews. Work with other members of the team to resolve complex issues. Communicating with Veterinarian offices v...

Customer Success Manager

Cendyn

Boca Raton, FL

$63.5K - $80.4K a year

Drive account health and renewals. Accountability for all client related items. Maintain expert-level knowledge of Cendyn products and cross-functional capabilities Utilize product KPIs to identify at-risk clients and assist accou...

Customer Success Manager

Pacemate Llc

Bradenton, FL

$88.1K - $112K a year

Understand the alignment of strategic, financial, and operational goals within the geography. Develop and drive area objectives, plans and budget to align with corporate plans; establish criteria to monitor areas progress and mea...

Customer Success Associate I

Amerilife

Lorida, FL

$49.1K - $62.2K a year

Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all p...

Customer Success Engineer (Kubernetes/OpenShift) - Vice President

Deutsche Bank

Jacksonville, FL

$81.6K - $103K a year

A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days Employee Resource...

Senior Customer Service Representative

Integrated Resources, Inc

Fort Lauderdale, FL

** The Senior Representative will be a highly proficient and quality-focused producer of Pre-Operative Plans, they will be focused on their individual production efforts to meet team and department production targets, their respon...

Vice President - Customer Success

Sitero Llc

Miami, FL

$180,000 - $225,000 a year

Team Management : Mentoring & developing the Customer Success team (comprised of global Customer Success Managers) to ensure effective execution of strategy & objectives as well as building and structuring the global CSM team to s...

Senior Customer Engagement Manager

Paysafe

Jacksonville, FL

Establishing and maintaining strong, long-lasting customer relationships at all levels of the organisation. Demonstrating deep understanding of customer needs and requirements; reflected in a cohesive account plan, in partnership...

Senior Customer Service Representative

Trulieve

Clearwater, FL

$32.4K - $41.1K a year

Although this role is specific to the Senior Customer Service Representatives job responsibilities, team members may be asked to assist with inbound phone calls and chat messaging as needed to support the business. Provide a worl...

Customer Success Specialist/Technical Support

Mobiwork Llc

Boca Raton, FL

$35,000 - $65,000 a year

Responsibilities. Skills and Qualifications. Work Experience. Compensation & Benefits. Quickly respond and address all incoming tickets. Resolves questions or problems over the telephone or Internet. Interfaces with developers, sa...

Customer Success Manager

Halldale Group

Lake Mary, FL

$18 - $20 an hour

Modern office setting. Food provided. Support Sales team to create and record advertising quotes/orders. Review various contracts to ensure they are up to date and reflect correct information. Follow up on quotes/orders progress....

Senior Customer Service Technical Specialist

Corporate One Fcu

Jacksonville, FL

Associates degree in computer science or related field, or equivalent work experience. Minimum of five years of progressive experience in Customer Service, payment processing, product support, and/or operations. Expertise in trou...

Vice President of Customer Success

United Language Group

Miami, FL

This role manages the Customer Success group providing best-in-class service to our clients through maintenance, reporting, and communication. This role will ensure that the new and existing clients are always supported with requi...

Customer Success / Support

Clearstream

Pensacola, FL

$50,000 - $53,000 a year

Full-time position. $50-53k starting annual salary + premium company-paid health/dental/vision insurance + 5% matching 401(k) + annual Christmas bonus. Start date - 4/1/2024. You'll work at our downtown Pensacola, Florida office 3...

Senior Customer Experience Partner - SCM (Pooler, GA)

A.p. Møller - Maersk A/S

Hollywood, FL

Understand the supply chain SCM account's business requirements and the end-to-end program which Maersk has committed, then execute according to defined IOPs, SOPs and KPIs. Builds and maintains long term relationship with custome...

Senior Customer Experience Partner -Domestic (Pooler, GA)

A.p. Møller - Maersk A/S

Hollywood, FL

Understand the supply chain SCM account's business requirements and the end-to-end program which Maersk has committed, then execute according to defined IOPs, SOPs and KPIs. Builds and maintains long term relationship with custome...

Senior Customer Support Specialist - Miami

Uber

Miami, FL

$22.75 an hour

Provide high-quality front-facing Customer Support Ensure issues are resolved using procedures or are escalated promptly Facilitate driver sign-ups and communicate the value proposition of driving with Uber, which may include proa...

Customer Success Manager - TELUS Health (US REMOTE)

Lifeworks

Miami, FL

$67.9K - $86K a year

Develop and maintain strong relationships with clients, particularly C-level executives, conducting comprehensive business reviews, and collaboratively creating success plans. Drive engagement of TELUS Health solutions through inn...

Customer Success Agent

Freedom Mortgage

Ponte Vedra Beach, FL

Answering inbound and making outbound calls, responding to customer requests within set timeframes, and delivering an exceptional quality of service to every customer. Providing information and knowledgeable assistance by pulling...

Senior Customer Retention Specialist (Work from Home)

Varsity Tutors

Miami, FL

3+ years experience with high-level customer escalations in account management, client relations, hospitality, or tourism, preferably over the phone. Education, teaching, or tutoring experience is preferred, but not required. High...

Associate Success Manager, Customer Success

Wiley

Lorida, FL

$56,000 - $78,067 a year

Translate strategic objectives into tactical goals and opportunities for the team Balance short and long-term organizational needs, directing team priorities and resources Deliver on Research Publishing targets through effective p...

Senior Technical Customer Consultant

Britecore

Jacksonville, FL

Use debuggers, logs, stack traces, SQL, DataDog, and Python code to understand the behavior of the application, isolate and resolve configuration issues, and identify bugs. Answer complex questions about BriteCore and its use, co...