Senior Customer Success jobs in Pennsylvania

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CUSTOMER SUCCESS MANAGER

Build and maintains customer relationships to understand the organizational business objectives and goals. Partner with key customer decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (n...

CompanyIron Mountain
AddressSylvania, PA
CategoryInformation Technology
Date Posted 3 days ago See detail

Customer Success Manager

Iron Mountain

Sylvania, PA

Build and maintains customer relationships to understand the organizational business objectives and goals. Partner with key customer decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (n...

SAP Procurement Customer Success Partner - Midwest Region

Sap

Pittsburgh, PA

Develop and implement account strategies and implementation plans for feature and nurture customers that further expand customer external labor programs and identify new business opportunities within assigned accounts. These pla...

Customer Success Partner - Advisor

Sap

Newtown Square, PA

Establish a sustainable Customer Success practice that drives cloud subscription adoption, renewals, and the expansion of SAPs footprint. SAP provides the annualized compensation range inclusive of base salary and variable incenti...

Senior Success Coach, Catto Scholoarship

Community College Of Philadelphia

Philadelphia, PA

Support the Associate Director with the development and facilitation of onboarding and training for all new Success Coaches. Provide peer mentorship and data-driven interventions to support Success Coaches, as well as those Coache...

Director of Customer Success

Siena Ai

Sylvania, PA

Implement strategies that ensures our customers derive maximum value from our AI platform, focusing on adoption, satisfaction, and retention. Design and implement onboarding processes, ensuring customers experience quick value rea...

Customer Success Manager - Healthcare (US Remote)

Iron Mountain

Sylvania, PA

Build and maintains customer relationships to understand the organizational business objectives and goals. Partner with key customer decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (n...

Manager of Customer Success

Quantic

West Chester, PA

$60,000 - $80,000 a year

Management of the customer support queue (Phone/Email/Text). Work with the team to improve the support process and ensure tickets are resolved with a solution and root cause. Develop a technical support training program. Exhibits...

Customer Success Workforce Manager - Remote

Pcna

New Kensington, PA

Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more! Flexible scheduling. 401k Matching. Genero...

Senior Customer Support Manager

Duolingo

Pittsburgh, PA

Develop and implement Customer Support strategies to improve user satisfaction and drive adoption of the Duolingo English Test. Oversee the Customer Support function, managing budget and communications related to Customer Support...

Customer Success, Education

Tobii Dynavox

Pittsburgh, PA

Works to address product and service inquiries via phone, email and chat with a focus on retention rates and a positive customer journey. All aspects of subscription order management including but not limited to: creating accounts...

Customer Success Manager

Qlik

King Of Prussia, PA

Onboarding Excellence: Lead the onboarding process for new clients, ensuring a smooth transition through product implementation, training, and setup. Lay the groundwork for a strong foundation in their Qlik journey. Strategic Grow...

Senior Customer Service Representative - Remote in Multiple Locations

Unitedhealth Group

Collegeville, PA

1201 South Collegeville Road, Collegeville, PA 19426. 10441 University Center Drive, Tampa, FL 33612. 10101 Renner Blvd Lenexa, KS 66219. 1777-A Montreal Circle IDAA Test Site Tucker, GA 30084. 9601 Renner Blvd Lenexa, KS 66219....

Corporate Customer Success Liaison

Microbac

Pittston, PA

Create a comprehensive, holistic understanding of the designated customers by gathering insights from various touchpoints including in person meetings. Identify and address gaps in the customer experience (CX) across all stages of...

Senior Customer Service Representative - Remote in Multiple Locations

Optum

Collegeville, PA

$16.54 - $32.55 an hour

1201 South Collegeville Road, Collegeville, PA 19426. 10441 University Center Drive, Tampa, FL 33612. 10101 Renner Blvd Lenexa, KS 66219. 1777-A Montreal Circle IDAA Test Site Tucker, GA 30084. 9601 Renner Blvd Lenexa, KS 66219. 1...

Senior Administrative Assistant, Center for Access, Success and Achievement

Villanova University

Villanova, PA

$46.7K - $59.2K a year

CASA Lending Library as supervising manager for the CASA Lending Library, duties include: Cataloging utilizing the Library of Congress system for call numbers, provides maintenance and CASA staff training on the Folio Software for...

Customer Trainer Senior

Lockheed Martin

King Of Prussia, PA

The person selected for this position must acquire subject knowledge through familiarization of the system(s) through hands-on operation and by interviewing product developers and referring to technical specifications, blueprints,...