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Senior Customer Success jobs in Chicago, IL

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CUSTOMER SUCCESS AGENT

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

CompanyHumana
AddressNebraska, United States
CategoryInformation Technology
Job typeFull-time
Date Posted 2 months ago See detail

Customer Success Agent

Humana

Nebraska, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

2 months ago seen See more...

Customer Success Agent

Humana

Vermont, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

2 months ago seen See more...

SMB Customer Success Manager

Hirexhire

Chicago, IL

$87.3K - $110K a year

Build and maintain long-term relationships with to Small to Medium key customer executives, product owners, and other customers Coordinate, develop, and deliver reports based on customer data. Help customers leverage resources and...

2 months ago seen See more...

Customer Success Manager, Bilingual (Spanish or Portuguese)

Keeper Security, Inc.

Chicago, IL

Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows. Meet or exceed sales targets within SMB Cohort. Communicate with Spanish and/or Brazilian Portuguese speaking customers, both...

2 months ago seen See more...

Customer Success Intern

Github, Inc.

Remote

$23.08 - $61.11 an hour

Support Delivery Accreditation, Certification & Enablement Support and Services Offerings Assist in the development and implementation of event marketing strategies to promote upcoming events while helping develop an event playboo...

2 months ago seen See more...

Customer Success Specialist

Gmr Marketing

Remote - Oregon, United States

Partnership. You will liaise with Product Managers, and Engineering teams to remediate platform issues, while providing support to multiple customers simultaneously. You will thrive in this role if you have customer service-relate...

2 months ago seen See more...

Customer Success Operations Manager

At Foursquare

Chicago, IL

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

2 months ago seen See more...

Customer Success Manager, Ecommerce

Commerceiq

Remote - Oregon, United States

Work with our customers to understand their ecommerce needs, focusing on how we use our products and services to help them meet those needs. Be an expert on the CommerceIQ platform, helping customers apply best practice strategies...

2 months ago seen See more...

Customer Success Generalist

Wilson Language Training

Remote

$51,000 - $64,000 a year

Responsible for the creation of all training sessions and online course enrollments associated with customer-accepted professional learning plans that are not part of core catalog offerings. Responsible for entering resources agai...

2 months ago seen See more...

Customer Success Agent

Humana

Delaware, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

2 months ago seen See more...

Customer Success and Projects Assistant

Community Training Connection, Inc.

Remote

From $18 an hour

Manage client accounts, ensuring their continued satisfaction and providing prompt and professional support through phone, email, and mail. Guide existing and potential customers through the sales process and proactively identify...

2 months ago seen See more...

Sr. Customer Success Manager, Agency

Ceros

Remote

$85,000 - $100,000 a year

Reporting Into: Head of Customer Success, Channel. Strengthen agency-client relationships health post-sale by deeply embedding yourself in their accounts to drive high engagement. This unique role involves collaborating with the s...

2 months ago seen See more...

Customer Success Manager

Saas.group

Oklahoma, United States

Manage a book of business of mid-market accounts to foster long-term business relationships. Develop and execute onboarding plans for new customers, ensuring a smooth transition onto our platform. Organize and conduct product demo...

2 months ago seen See more...

(US) Sr. Customer Success Manager

Pointclickcare

United States

$115,000 - $134,000 a year

Manages a portfolio of Practice Groups and ACOs and ensures their successful utilization of our services. Partners with customers to create a strategic account plan that defines their desired goals and outcomes and outlines a road...

2 months ago seen See more...

Senior Manager, Marketing Customer Strategy

Imperial Supplies Llc

Illinois, United States

Leads the development of marketing strategy for aligned customer objective and business go-to-market strategies across the mid-funnel. Collaborates with pod team on the broader development of the marketing plans across other chan...

3 weeks ago seen See more...

Senior Lead Customer Experience Program Manager

Lumen Technologies

Remote - United States

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

4 weeks ago seen See more...

Senior Copywriter, Customer Experience

Alma

United States

In coordination with the Senior Enablement Manager, manage processes for intake and triage of emergency communication requests from internal Alma teams.. Create systems to oversee emergency communications from end to end, ensuring...

4 weeks ago seen See more...

Senior Director, HR Business Partner- US Customer Channels

Capital One

Virginia, United States

United States, Virginia, McLean

Provide strategic HR Business Partnership to the US Card Customer Channels team, a large organization of the ~11k amazing exempt and non-exempt associates servicing and supporting our Card customers. Strategically and empathetical...

a month ago seen See more...

Senior Director - Customer Experience Technology - CPaaS, API & GenAI - Remote USA

Gartner

Remote - Texas, United States

You are a team player who values expert insights, bold ideas and intellectual courage. You are always learning and looking to discover whats next in technology. You pursue personal excellence through team collaboration and consen...

a month ago seen See more...

Senior Manager, Customer Advocacy and Thought Leadership (REMOTE - USA)

Danaher

Brea, CA

Build innovative strategy, tools and tactics to engage national and regional strategic customers. Create and manage experiences to showcase Beckman Coulter; at times expanding these experiences to include other Danaher operating c...

a month ago seen See more...

Senior Manager, Health Plan Customer Marketing

Virta Health

Remote

$138,287 - $162,690 a year

Represent the best of Virtas growth marketing playbook to senior leadership and marketing teams within Health Plan clients, constantly advocating for increased reach and frequency, backed up by results and data Manage the launch...

a month ago seen See more...

Senior Representative, Customer Service Operations

Cardinal Health

Tennessee, United States

$17.60 - $25.20 an hour

Problem resolution for customer orders Managing 3-4 accounts daily Enter and process orders within an internal database for order management Running reports in Microsoft Excel and analyzing for accuracy Follow the customer order t...

2 months ago seen See more...

Senior Representative, Customer Order Management

Cardinal Health

Kentucky, United States

$17.60 - $25.20 an hour

Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded. Manages customer account activity including, but are not limited to; Customer Order fulfi...

2 months ago seen See more...

Customer Service Associate/ Senior Customer Service Associate (Part-Time)

Shane Co.

Colorado, United States

$40.6K - $51.4K a year

Engage in face-to-face, email, and phone communications to endure seamless customer experiences for each and every guest Operate as a cashier, handling transactions and assisting customers with payment plans, warranty information,...

2 months ago seen See more...

Senior Director, Customer Support

Restaurant365

United States

Motivate and lead teams to achieve quarterly company objectives and maintain world class gross retention. Drive Operational Efficiency initiatives leading to strong Gross Margin. Mentor and elevate managers in growing team to supp...

2 months ago seen See more...

Customer Service Manager - Student Success Manager

Colorado Technical University

Remote

$24 - $28 an hour

Provide daily, weekly, monthly and quarterly success metrics and analysis. Provide leadership development for a team of coaches ensuring quality and productivity. Manage escalations and approvals such as LOA, tuition forgiveness e...

2 months ago seen See more...

Senior Director of Customer Care

First Advantage

Remote

$100,000 - $160,000 a year

Self-motivated you love to lead others but are also ready to roll up your sleeves." You can spearhead a project and see it through from start to completion. A team player you navigate cross-functional teams and work well with...

2 months ago seen See more...

Strategic Customer Initiatives Senior Associate

Draftkings

Massachusetts, United States

$64,000 - $96,000 a year

Execute critical strategic initiatives identified to achieve goals. Facilitate project execution by working cross functionally to build and drive project plans, identify dependencies and deliver on core goals. Track and communicat...

2 months ago seen See more...

Senior Manager, Customer Experience Operational Support

Point Broadband

Remote

$97.5K - $123K a year

Lead and manage the call center workforce management operations, ensuring optimal scheduling, forecasting, and real-time monitoring to meet service level agreements and maximize efficiency. Provide recommendations to leadership an...

2 months ago seen See more...

Senior Software Design Engineer, Customer Solutions (Remote)

Mattermost

Remote

$127,000 - $170,000 a year

Build custom software solutions, such as Mattermost plugins, for top customers. Drive complex, non-standard deployments to a healthy state. Provide deployment and upgrade guidance, utilizing high scale documentation, health checks...

2 months ago seen See more...

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What should I search to find Senior Customer Success jobs in Chicago, IL?

People who searched for Senior Customer Success jobs in Chicago, IL also searched for Customer Service, Customer Support Associate, Supervisor Customer Service, Senior Software Development, Senior Engineer, Senior Cloud Engineer, Senior Network Engineer, Senior Software Engineer, Customer Service Representative, Senior Software Engineer, Senior Engineer, Customer Service Associate, Customer Services Representative, Customer Service Specialist, Customer Service, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Chicago, IL

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What are the top cities near Chicago, IL open Senior Customer Success jobs?

There are open Senior Customer Success jobs in several cities including New York, San Francisco, Chicago, Austin, Detroit, Lorida, Newtown Square, Tucson, Union, Seattle, Minneapolis, Charlotte, Indianapolis, Jacksonville,

What companies are hiring for Senior Customer Success jobs in Illinois?

The top companies hiring now for Senior Customer Success jobs are Granicus, Halter, Hexagon Mining, Inc., Nesco Resource,

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