It Help Desk Support Technician jobs in Texas

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IT HELP DESK & USER SUPPORT TECHNICIAN

Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved. Act as the initial point of contact for all computer and system related concerns from cl...

CompanySymphonyai
AddressAustin, TX
CategoryInformation Technology
Salary$23 - $25 an hour
Job typeFull-time
Date Posted 2 months ago See detail

IT Help Desk & User Support Technician

Symphonyai

Austin, TX

$23 - $25 an hour

Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved. Act as the initial point of contact for all computer and system related concerns from cl...

IT Help Desk Technician II

Stellantis Financial Services Us

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

IT Help Desk Technician II

Stellantis Financial Services

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

IT Help Desk Technician

Fortis Payment Systems Llc

Plano, TX

Serve as the first point of contact for employees seeking technical assistance over the phone, email or Teams. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Changing configurations, settings...

IT Support Technician - Now Hiring

Leidos

San Antonio, TX

Support and maintain endpoints in a managed enterprise environment, including Windows 10/11, Mac, and Linux desktops. Responsible for providing remote and site service, repair and/or installation support of existing hardware, soft...

Help Desk Support Technician

Armstrong International

Three Rivers, TX

As a Help Desk Support Technician, you will serve as the first point of contact for users seeking assistance and respond to inquiries, troubleshoot technical issues, and maintain a high level of customer satisfaction.Key Responsib...

IT Help Desk Technician

Zip Zap It Solutions, Llc

El Paso, TX

$15 - $18 an hour

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation. Provides answers to clients by identifying problems, researching answers, and guiding clients throu...

Tier 2 IT Technician, Help Desk

Relevanttec

Wichita Falls, TX

In this role, you will be interacting with customers on a day-to-day basis through phone calls, chats, emails, and a ticketing system. This role requires our helpdesk team to support a variety of software and hardware across diffe...

IT Support Technician

Integris Financial Institution Division

San Angelo, TX

Install and troubleshoot workstation operating systems, printers, and all components. Keep respective manager updated on all service calls, completed and uncompleted. Provide clients with phone technical support and onsite help wh...

IT Specialist I - Help Desk (Multiple Positions)

Fort Worth Independent School District

North Richland Hills, TX

Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...

IT Level II Help Desk

Remington Hotels

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

IT Level II Help Desk

Remington

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

IT Analyst / Help Desk

Symbiotic Services

Dallas, TX

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

Help Desk Technician I

Garver

Frisco, TX

Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...

Help Desk / Desktop Support - Asset Management

Arthur Grand Technologies

San Antonio, TX

Investigate, locate, and retrieve lost or unreturned assets using available systems. Communicate with customers on the status of IT Inventory request tickets. Resolve work orders or assign to Warehouse staff for processing. Mainta...

Help Desk Technician III

General Dynamics Corporation

San Antonio, TX

Utilize the current customer provided priority matrix as an order to responding to service requests (e.g. trouble tickets).Core HW and SW - Support for common, standard user workstations, and associated software (standard/common c...

Help Desk Technician

Meador Staffing Services

Webster, TX

Perform remote troubleshooting through diagnostic techniques. Determine the best solution based on the issue and the details provided. Direct unresolved issues to the next level of support personnel. Provide follow up for customer...

Help Desk Support (Level 1)

Addison Group

Houston, TX

Resetting and managing user passwords in accordance with security protocols. Assisting users with password-related issues and providing guidance on password best practices. Installing and configuring printers for network and loca...

Help Desk Technician

Tyndale Company, Inc

Houston, TX

Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...

IT Client Support Technician II

Nov, Inc.

Houston, TX

Interact with clients on computer equipment, setup functions, and IT processes daily. Tackle problems, resolve them, and assign advanced IT issues to appropriate group(s). Follow all policies, procedures, processes, and guidelines...

Help Desk Technician

Tyndale Usa

Houston, TX

$28 - $30 an hour

Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...

Help Desk Support I

Conquer Employment

Garland, TX

$20 - $26 an hour

Ability to identify and organize Help Desk tickets according to priority and quickly escalate tickets to Infrastructure Support and Programming as necessary. Perform PC and printer hardware repairs and upgrades. Perform operating...

Help Desk Technician

Alert Tech

Webster, TX

$18 - $21 an hour

Fast-paced. Growth opportunities. Casual work attire. Safe work environment. Serve as the first point of contact for employees seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic...

IT Support Technician, Senior

City Of Victoria

Victoria, TX

Provides City-wide computer helpdesk support to include installations, upgrades, inventory, and end-user support. Utilizes IT helpdesk work order system to provide high quality customer service, resolving cases via telephone suppo...

IT Support Technician

Warrior Insurance Network

Richardson, TX

Troubleshoot all desktop/laptop/network/phone issues. Maintain an inventory of hardware and software. Manage the corporate network including servers and workstations. Monitoring the servers for hardware/software performance issues...

Help Desk Technician

Yesway

Fort Worth, TX

Triage, own and resolve Tier 1 Service Desk Incidents and requests via our ServiceNow ticketing system, MS Teams, following documented processes. Provide operational support of Yesway retail systems infrastructure including point...

IT Support/Hardware Technician

Bureau Veritas

Houston, TX

Solid understanding of PC Hardware specs and technology Ticket Quality/ Document all work. Achievement of SLA. Good analytical, problem solving, and administrative skills (organized, efficient and versatile) Reports Complete a...

Help Desk Technician in Addison, TX at SNI Technology

Sni Companies

Addison, TX

Provide technical support and troubleshooting for software, hardware, and network issues. Respond promptly and professionally to Help Desk tickets, ensuring timely resolution of issues. Install, configure, and maintain operating s...

Help Desk Technician - Bilingual (Spanish)

Rittal Llc

Houston, TX

Install, maintain, and ensure operation of all devices including desktop/laptop computers, printers, and peripherals for 400+ users. Provide first level diagnostics and support for Windows computers, iPhones, MS - Office products...

Help Desk Technician

Beyond Secure Inc

Austin, TX

$45.5K - $57.6K a year

Help desk: 3 years (Required). Windows: 4 years (Required)....