Help Desk Technician jobs in Texas

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HELP DESK TECHNICIAN I

Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...

CompanyGarver
AddressFrisco, TX
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Help Desk Technician I

Garver

Frisco, TX

Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...

Help Desk Technician III

General Dynamics Corporation

San Antonio, TX

Utilize the current customer provided priority matrix as an order to responding to service requests (e.g. trouble tickets).Core HW and SW - Support for common, standard user workstations, and associated software (standard/common c...

IT Help Desk Technician II

Stellantis Financial Services Us

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

IT Help Desk Technician II

Stellantis Financial Services

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

IT Help Desk Technician

Fortis Payment Systems Llc

Plano, TX

Serve as the first point of contact for employees seeking technical assistance over the phone, email or Teams. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Changing configurations, settings...

Help Desk Technician

Meador Staffing Services

Webster, TX

Perform remote troubleshooting through diagnostic techniques. Determine the best solution based on the issue and the details provided. Direct unresolved issues to the next level of support personnel. Provide follow up for customer...

Help Desk Technician

Tyndale Company, Inc

Houston, TX

Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...

Help Desk Technician

Tyndale Usa

Houston, TX

$28 - $30 an hour

Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...

Help Desk Technician

Alert Tech

Webster, TX

$18 - $21 an hour

Fast-paced. Growth opportunities. Casual work attire. Safe work environment. Serve as the first point of contact for employees seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic...

Help Desk Technician

Yesway

Fort Worth, TX

Triage, own and resolve Tier 1 Service Desk Incidents and requests via our ServiceNow ticketing system, MS Teams, following documented processes. Provide operational support of Yesway retail systems infrastructure including point...

Help Desk Technician in Addison, TX at SNI Technology

Sni Companies

Addison, TX

Provide technical support and troubleshooting for software, hardware, and network issues. Respond promptly and professionally to Help Desk tickets, ensuring timely resolution of issues. Install, configure, and maintain operating s...

Help Desk Technician - Bilingual (Spanish)

Rittal Llc

Houston, TX

Install, maintain, and ensure operation of all devices including desktop/laptop computers, printers, and peripherals for 400+ users. Provide first level diagnostics and support for Windows computers, iPhones, MS - Office products...

Help Desk Support Technician

Armstrong International

Three Rivers, TX

As a Help Desk Support Technician, you will serve as the first point of contact for users seeking assistance and respond to inquiries, troubleshoot technical issues, and maintain a high level of customer satisfaction.Key Responsib...

Enterprise Service Desk Technician

Ars Aleut Construction

San Antonio, TX

Delivers Tier 1, Service Desk Level I support which consists of Creating tickets, performing initial troubleshooting, and documenting the steps taken to resolve an incident. Provides basic knowledge and support on MicroSoft operat...

Help Desk Analyst I

City Of Beaumont, Texas

Beaumont, TX

$50,000 a year

Answers the Help Desk line and responds to end user requests, emails, questions, and problems in a professional and timely manner. Adverse working conditions include, but are not limited to, extreme cold, dust, and confined spaces...

Service Desk Technician-Corpus Christi, TX-2530

Directviz Solutions, Llc

Corpus Christi, TX

Working knowledge and experience with MS Windows 10. Working knowledge and experience with MS Office 20XX and up. General working knowledge and experience with printers. Desktop/printer troubleshooting skills. Active Directory Use...

Technician I or II - Service Desk - 2 Positions to be Filled

Sam Houston State University

Huntsville, TX

Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdfOccupational Category:Technical/Para-ProfessionalDepartment:IT EngagementDivision:Information TechnologyOpen Date:03/08/2024Open Unti...

Help Desk Specialist

Asm Research

San Antonio, TX

Job Responsibilities Performs a variety of basic user-problem analyses for the Help Desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. Coo...

Help Desk Specialist (Level I, Ii Or Iii)

Del Mar College

Corpus Christi, TX

This is accomplished by coordinating the timely and efficient resolution of all support requests; maintaining hardware and software equipment and resources; and providing research, development, and consultation. Employment resulti...

IT Specialist I - Help Desk (Multiple Positions)

Fort Worth Independent School District

North Richland Hills, TX

Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...

Help Desk Analyst

Collin College

Frisco, TX

Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...

IT Level II Help Desk

Remington Hotels

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

Student Information System Help Desk - Technology (2023-2024)

Prosper Independent School District

Prosper, TX

Comprehensive understanding of a district's SIS or similar Student Information System. Ability to provide the highest level of customer service and public relations. Ability to communicate effectively, both orally and written, wit...

IT Level II Help Desk

Remington

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

IT Analyst / Help Desk

Symbiotic Services

Dallas, TX

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

Help Desk Rep II

Ncr Atleos

Frisco, TX

Ability to understand the current state of ATMs to fully diagnose problems for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feed...

Help Desk / Desktop Support - Asset Management

Arthur Grand Technologies

San Antonio, TX

Investigate, locate, and retrieve lost or unreturned assets using available systems. Communicate with customers on the status of IT Inventory request tickets. Resolve work orders or assign to Warehouse staff for processing. Mainta...

SAP Tier II Help Desk Specialist (Spending Chain)

Accenture Federal Services

San Antonio, TX

Responsible for contributing to and driving development of the Functional, end solution on a SAFe (Scaled Agile Framework) Agile Scrum Team. The team member will work across SAP Modules i.e. MM, SD, FI, FM, CO with a focus in Spen...

Help Desk Support (Level 1)

Addison Group

Houston, TX

Resetting and managing user passwords in accordance with security protocols. Assisting users with password-related issues and providing guidance on password best practices. Installing and configuring printers for network and loca...

Software Help Desk and Training Manager

Carina Software Inc

Houston, TX

Establish a dedicated Help Desk and Training organization that supports Omniras ambitious growth plan. Lead the team that provides Help Desk and Training Services to our client base. Gain a deep understanding of Omniras solution...