Help Desk Technician jobs in Lewisville, TX

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HELP DESK TECHNICIAN I

Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...

CompanyGarver
AddressFrisco, TX
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

Help Desk Technician I

Garver

Frisco, TX

Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...

IT Help Desk Technician II

Stellantis Financial Services Us

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

IT Help Desk Technician II

Stellantis Financial Services

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

IT Help Desk Technician

Fortis Payment Systems Llc

Plano, TX

Serve as the first point of contact for employees seeking technical assistance over the phone, email or Teams. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Changing configurations, settings...

Help Desk Technician in Addison, TX at SNI Technology

Sni Companies

Addison, TX

Provide technical support and troubleshooting for software, hardware, and network issues. Respond promptly and professionally to Help Desk tickets, ensuring timely resolution of issues. Install, configure, and maintain operating s...

Help Desk Technician - Dallas, Texas

Bigthumb It Consultants

Dallas, TX

$55,000 - $75,000 a year

401(k). Dental insurance. Health insurance. Vision insurance. 2 years. 3 years. 8 hour shift. Bachelor's (Required)....

Help Desk Analyst

Collin College

Frisco, TX

Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...

Help Desk Rep II

Ncr Atleos

Frisco, TX

Ability to understand the current state of ATMs to fully diagnose problems for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feed...

Medical Front Desk Receptionist/Optometric Technician

Eyes Now

Southlake, TX

Front Desk Administration: Includes managing emails, phone calls, text messages, faxes and mail coming in and out of the clinic; scanning and managing chat channels; greeting patients, and checking them into their appointment; sch...

IT Specialist I - Help Desk (Multiple Positions)

Fort Worth Independent School District

North Richland Hills, TX

Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...

IT Level II Help Desk

Remington Hotels

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

Student Information System Help Desk - Technology (2023-2024)

Prosper Independent School District

Prosper, TX

Comprehensive understanding of a district's SIS or similar Student Information System. Ability to provide the highest level of customer service and public relations. Ability to communicate effectively, both orally and written, wit...

IT Level II Help Desk

Remington

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

IT Analyst / Help Desk

Symbiotic Services

Dallas, TX

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

Help Desk Agent - Dallas/TX

Glory Global Solutions

Dallas, TX

$18 - $20 an hour

Provides technical support and troubleshooting assistance to end users via telephone on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests. Rel...