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HELP DESK LEAD

Serve as the primary point of contact for all technician questions and issues. Serve as the primary point person monitoring ConnectWise and Teams channels to ensure technicians are receiving ideas and guidance to resolve their tic...

CompanyPalmetto Technology Group, Inc.
AddressRemote
CategoryInformation Technology
Job typeFull-time
Date Posted 6 days ago See detail

Help Desk Lead

Palmetto Technology Group, Inc.

Remote

Serve as the primary point of contact for all technician questions and issues. Serve as the primary point person monitoring ConnectWise and Teams channels to ensure technicians are receiving ideas and guidance to resolve their tic...

6 days ago seen

Tier 1 Help Desk Lead

Saic Motor

SAN DIEGO, CA

Manage and Maintain Helpdesk and schedule (24/5) Manage the escalation and control of tickets using the HELIX system Brief Leadership on Current status of HD Maintain ticketing continuity and maintain timelines for customer Mainta...

a month ago seen See more...

IT Help Desk Support Specialist

Tele-Optics, Inc.

Kingsport, TN

From $15 an hour

Provide IT support service over phone, email, remote assistance, in-person, and chat. Area of support include: Account Maintenance, Software, Network, PC Hardware, and eBusiness applications. Document, track, and monitor customer...

2 days ago seen See more...

Help Desk Analyst / Customer Support

Findhelp

Austin, TX

$52,000 - $65,000 a year

Perform incident triage and maintain ownership until resolved or escalated for further research. Build ongoing relationships with internal clients (CSM/CEM/Curation/Prodsup) Answer and resolve incoming Helpdesk incidents via vario...

3 days ago seen See more...

Help Desk Analyst

V-Tech Solutions

Harrisburg, PA

$22 an hour

Help desk: 2 years (Preferred). Windows: 2 years (Preferred)....

3 days ago seen See more...

Associate, Help Desk Support (P1)

Save The Children

Washington, DC

$21.66 - $24.21 an hour

Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware, and mobile devices to include but not limited toMaintain daily performance of computer systems.Install, m...

3 days ago seen See more...

IT Help Desk Technician

Capleo Global Llc

Atlanta, GA

$40.1K - $50.8K a year

Job Title: IT Help Desk TechnicianJob Location: Atlanta, GA 30303 (100% Onsite from Day 1)Duration: 12+ Months(with possible extension)Job Summary:Under general supervision the support analyst assists customers with tier one issue...

3 days ago seen See more...

Help Desk Analyst

Dirx Inc

Florida, United States

Provide First-Line Support: Serve as the first point of contact for end-users seeking technical assistance over the phone, email, or in-person. Diagnose and resolve technical hardware and software issues related to Windows 10/11,...

3 days ago seen See more...

IT Help Desk Analyst

University Of Akron

Akron, OH

$16.82 an hour

Provide support via phone, desktop sharing, chat, email, and walk-in support for all Information Technology products and services. Support may include answering questions, troubleshooting problems, teaching or instructing customer...

3 days ago seen See more...

IT Help Desk Analyst

Wizpro Inc

Indianapolis, IN

From $20 an hour

8 hour shift. Help desk: 1 year (Preferred). Windows: 1 year (Preferred). Indianapolis, IN 46237 (Required). Indianapolis, IN 46237: Relocate before starting work (Required)....

3 days ago seen See more...

Federal Help Desk Technician

Chevo Consulting

Washington, DC

Duties will include configuration, troubleshooting, training, and remote support for custom applications. This is a full-time salaried position that will require occasional off hours support. Provide on-site and remote support fo...

3 days ago seen See more...

IT Help Desk Manager

Terrapower

Bellevue, WA

$109,446 - $164,169 a year

Supervise our IT Help Desk to provide top level support for TerraPowers staff and project partners. Develop, mentor, and coach our Help Desk staff providing clear performance goals. Triage tickets and manage staff ticket queues....

3 days ago seen See more...

Supervisor, Help Desk - Sioux Falls

Sanford Health

Sioux Falls, SD

$29.00 - $46.50 an hour

00Salary Range: $29.00 - $46.50Pay Info: Pay starts at $29 and increases according to years of applicable experience.Job SummaryPosition needs to be filled in person in Sioux Falls. Experience providing excellent customers service...

3 days ago seen See more...

Help Desk Technician - First Response Team

Lefcon, Llc

Harmony, PA

$18 - $21 an hour

Troubleshooting desktops and printers. Day-to-day support activities including ticket creation and resolution. Troubleshooting issues from inception to resolution, escalating tickets as needed, all while maintaining best practices...

3 days ago seen See more...

Front Desk Lead Receptionist

European Wax Center

South Carolina, United States

$14 - $17 an hour

Pamper yourself: 50% off services, 40% off products, and free brow waxes! Unlimited earning potential: Hourly wage + commission paid bi-weekly + bonus opportunities! We will coach and support you on your way to your financial goal...

4 days ago seen See more...

IT Help Desk

Sesco Cement

Houston, TX

$18 an hour

Managing Help Desk tickets. Providing quick and effective solutions and advice with IT systems. Guide employees in person and remotely through systems configuration, t troubleshooting, and maintenance. Creating manuals for technic...

4 days ago seen See more...

Associate Help Desk Support Technician - Sioux Falls

Sanford Health

Sioux Falls, SD

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

5 days ago seen See more...

Help Desk Specialist - LSPedia

Amy Cell Talent

Michigan, United States

Efficiently triage, assign, advance, update, resolve, and close support tickets. Consistently meet or exceed SLAs (service level agreements) to ensure swift and effective issue resolution. Maintain transparent and proactive commun...

7 days ago seen See more...

Technical Help Desk Associate II in Brighton, CO at SNI Technology

Sni Companies

Brighton, CO

Assist customers remotely over the phone, via remote control software, or in person requiring mid-level expertise. Troubleshoot and resolve desktop, software, peripheral, and application issues. . Troubleshoot and resolve mobile c...

7 days ago seen See more...

Front Desk Lead Receptionist

The Wax Strip

Jacksonville, FL

Dental insurance. Employee discount. Flexible schedule. Health insurance. Retirement plan. Vision insurance. 10 hour shift. 4 hour shift. 8 hour shift. Day shift. Evening shift. Morning shift....

7 days ago seen See more...

Lead Desk Clerk

Eskimos, Inc

Barrow, AK

Greets, registers, and assigns rooms to guests confidently, professionally, and friendly manner. Providing excellent customer service. Makes and confirms reservations. Prepare daily housekeeping assignments indicating rooms with s...

4 days ago seen See more...

LEAD-INFO DESK/SCREENERS-UVMC

Upper Valley Medical Center

Troy, OH

LEAD-INFO DESK/ SCREENERS-UVMC/ FULL-TIME/ 80 HRS PER PAY PERIOD/ WEEKENDS & HOLIDAYSThe Lead Information Desk Representative/Screener is responsible for overseeing the daily operations of the Information Center as well as the Scr...

5 days ago seen See more...

Front Desk Team Lead

Crunch Appleton

Appleton, WI

$17 - $21 an hour

Manages and motivates. Serves as the lead customer service contact for members at the Front Desk, including: answering questions, welcoming, and other member communications. Acts as a liaison between the Front Desk and all other d...

5 days ago seen See more...

Member Service Associate Lead (Front Desk Staff) - South County YMCA

Gateway Region Ymca

Missouri, United States

Partner with the branch management team to standard operation procedures (SOPs) and all systems that support branch membership, program and marketing objectives. Enter membership and program registration data into operating syste...

6 days ago seen See more...

Help Desk Technician I

Carilion Clinic

Roanoke, VA

Responds to and diagnoses problems through discussion with users, which includes trouble shooting and resolving issue or incident escalation. Troubleshoots software and hardware issues on laptops, desktops, tablets, and/or smartph...

2 weeks ago seen See more...

Help Desk Specialist Mid Level

Centuria

Remote

Adherence to all CSS policies and processes. Provide remote support for software installs, software/hardware/ network configurations, system upgrades and troubleshooting of software, hardware and configuration. Receive, response a...

2 weeks ago seen

Help Desk Associate

Bechtel

Reston, VA

Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: Reston, VA Investigates and resolves problems and provides information about the technology to the users and to service delivery. Responds to custo...

2 weeks ago seen See more...

Help Desk Associate

Technology Ventures

Virginia, United States

Help desk experience Working knowledge of: Hardware and software installation options Incident management and service ticketing system Ability to troubleshoot hardware and software issues both remotely and onsite....

2 weeks ago seen See more...

Help Desk Analyst

Stefanini, Inc

Dover, DE

$21 - $26 an hour

The Client is looking for an energetic, motivated, and professional Help Desk Analyst to provide excellent customer service to department staff. At times, this position will require traveling to various department locations. There...

2 weeks ago seen See more...

Lead Front Desk/ Sales Associate

Massage Envy

Palatine, IL

$15 - $16 an hour

Responsible for educating the front desk team and clients on the benefits of our Wellness Programs Driving membership sales and member retention Seamlessly multi-task between answering phones, setting appointments, greeting client...

2 weeks ago seen See more...

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