Full-Time Customer Success Manager jobs in Chicago, IL
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CUSTOMER SUCCESS MANAGER, MID-MARKET
Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...
| Company | Muck Rack |
|---|---|
| Address | United States |
| Category | Information Technology |
| Job type | Full-time |
| Date Posted | 3 days ago See detail |
Customer Success Manager, Mid-Market
Muck Rack
United States
Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...
3 days ago seen See more...
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Customer Success Manager
Firemon
United States
You will align with Sales to begin a relationship with your customers early in their journey with FireMon, setting the stage for a partnership.. You will lead several onboarding engagements with your customers, ensuring adoption a...
3 days ago seen See more...
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Associate Enterprise Customer Success Manager
Restaurant365
United States
Develop long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction. Ensure delightful experiences for clients in your portfolio during all stages of the customer journey....
5 days ago seen See more...
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Customer Success Manager
Silkroad Technology
Remote - Oregon, United States
Interacting regularly with customers to understand business objectives and use cases, and assisting them in building a plan for success that maximizes the value of Rivals products. Delivering an exceptional customer experience, m...
5 days ago seen See more...
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Cybersecurity Customer Success Manager
Cyberhaven
United States
Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...
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Customer Success Manager
Anagram
United States
Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...
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Customer Success Manager
Spaceback
Remote - Oregon, United States
ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...
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Customer Success Manager, SMB
1Password
United States
Minimum 1 year experience in a Customer Success role servicing customers at scale through strategic calls and engagement, previous experience with a CRM like Gainsight is a plus!. Strong communication skills over email, the phone,...
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Senior Customer Success Manager
Onetrust
Chicago, IL
Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Act as the primary contact and sherpa to help your customers navigate OneTrust...
2 weeks ago seen See more...
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Senior Customer Success Manager (French Speaking)
Handshake
Oregon, United States
Relationship Management - Owning the core and executive relationships for our key strategic partners. Having a proactive approach with partners and regularly meeting them to understand their current state and how to help them achi...
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Enterprise Customer Success Manager
Muck Rack
United States
Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...
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Customer Success Manager
Proaction International, Inc.
Chicago, IL
Develop and maintain strong relationships with clients to understand their needs, objectives, and challenges. Serve as the primary point of contact for assigned clients, ensuring timely and effective communication and resolution o...
2 weeks ago seen See more...
Enterprise Customer Success Manager
Hihello
Remote - Oregon, United States
Enterprise Client Relationship Management: Serve as the primary point of contact and advocate for enterprise-level clients. Build strong, long-term relationships by understanding their needs, objectives, and challenges. Onboarding...
3 weeks ago seen See more...
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Customer Success Manager
Bluesight
United States
Develop Healthcare Executive Relationships and Present Executive Business Reviews (EBRs). Build trusted relationships with healthcare executives and key stakeholders within the customer organizations to understand their strategic...
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Customer Success Manager - Maternity Cover
3P Learning
Remote
$60,000 - $70,000 a year
A minimum of 3 years of account implementation, onboarding and experience supporting the first year customer journey across multiple EdTech products including Mathletics, Mathseeds and ReadingEggs. Experience is preferred in the E...
3 weeks ago seen See more...
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Customer Success Manager
Icontroller
Remote
$65,000 - $105,000 a year
Work directly with a portfolio of customers to define success and drive adoption and value. Help our customers identify, frame and realize value out of using Billtrust. Develop a deep understanding of customer needs, use cases, an...
4 weeks ago seen See more...
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Customer Success Manager
Piere
Remote
$70,000 - $85,000 a year
Industry: Fintech. Function: Customer Success. Employment type: Full-time. Duration: Indefinite. Location: Remote (or hybrid in NYC). Travel requirements: 2-3 in-person offsites a year. Ensure timely and knowledgeable responses to...
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Customer Success Manager
Improvado
Remote
$75.4K - $95.5K a year
Customers are your #1 priority, and youll do whatever it takes to support them Learning our product inside and out to be able to solve questions quickly Onboard new clients with different use cases and ensure a successful transit...
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Customer Success Manager
Siena Ai
Remote
$67.4K - $85.4K a year
Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds. Straight Talk: Communication isn't just a c...
4 weeks ago seen See more...
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Customer Success Manager
Pugpig
Remote
$75,000 - $85,000 a year
Demonstrate best-in-class Customer Success principles and operational effectiveness Be responsible for key customer retention and growth targets, and work alongside our Customer Support and Product teams to consistently improve cu...
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Strategic Customer Success Manager
Prepared
Remote
$120,000 a year
Own the post-sale experience for our highest-value, strategic accounts, guiding them through onboarding, training, expansion, and renewal processes. Proactively monitor customer health, intervene with strategic plans, and celebrat...
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Customer Success Manager
Fairway America
Remote
$80,000 - $95,000 a year
Prioritize and Execute: We focus on what matters most and deliver results. Team First: Collaboration and support are at the core of our success. Deliver Excellence: We strive for nothing less than the best. Own the Outcome: Taking...
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Customer Success Manager - Filing Success
Workiva
United States
Drive customer adoption of Workiva solutions. Ensure continuous ROI to your customers. Consult on best practices, workflows, and management business reviews. Develop multi-purpose relationships throughout customer organizations. I...
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Manufacturing Customer Success Manager
Terra Staffing
Washington, United States
Direct and develop a team of 6; engineer technicians and customer service administrative Collaborate with engineering technicians for equipment repairs and servicing. Provide excellent customer service, building strong client rel...
a month ago seen See more...
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Customer Success Manager
Modern Football Technology
Remote
$55,000 - $65,000 a year
Plan and lead each step of the customer lifecycle with clients, including implementation and training, continuous value delivery, account expansion, and renewal. Build deep relationships with customers, learn and demonstrate how G...
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SMB Customer Success Manager
Hirexhire
Chicago, IL
$87.3K - $110K a year
Build and maintain long-term relationships with to Small to Medium key customer executives, product owners, and other customers Coordinate, develop, and deliver reports based on customer data. Help customers leverage resources and...
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Customer Success Manager, Bilingual (Spanish or Portuguese)
Keeper Security, Inc.
Chicago, IL
Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows. Meet or exceed sales targets within SMB Cohort. Communicate with Spanish and/or Brazilian Portuguese speaking customers, both...
a month ago seen See more...
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Customer Success Manager, Ecommerce
Commerceiq
Remote - Oregon, United States
Work with our customers to understand their ecommerce needs, focusing on how we use our products and services to help them meet those needs. Be an expert on the CommerceIQ platform, helping customers apply best practice strategies...
a month ago seen See more...
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Sr. Customer Success Manager, Agency
Ceros
Remote
$85,000 - $100,000 a year
Reporting Into: Head of Customer Success, Channel. Strengthen agency-client relationships health post-sale by deeply embedding yourself in their accounts to drive high engagement. This unique role involves collaborating with the s...
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Customer Success Manager
Saas.group
Oklahoma, United States
Manage a book of business of mid-market accounts to foster long-term business relationships. Develop and execute onboarding plans for new customers, ensuring a smooth transition onto our platform. Organize and conduct product demo...
a month ago seen See more...
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