Full-Time Customer Success Manager jobs in Chicago, IL

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STRATEGIC CUSTOMER SUCCESS MANAGER

Own the post-sale experience for our highest-value, strategic accounts, guiding them through onboarding, training, expansion, and renewal processes. Proactively monitor customer health, intervene with strategic plans, and celebrat...

CompanyPrepared
AddressRemote
CategoryInformation Technology
Salary$120,000 a year
Job typeFull-time
Date Posted a month ago See detail

Strategic Customer Success Manager

Prepared

Remote

$120,000 a year

Own the post-sale experience for our highest-value, strategic accounts, guiding them through onboarding, training, expansion, and renewal processes. Proactively monitor customer health, intervene with strategic plans, and celebrat...

Customer Success Manager

Fairway America

Remote

$80,000 - $95,000 a year

Prioritize and Execute: We focus on what matters most and deliver results. Team First: Collaboration and support are at the core of our success. Deliver Excellence: We strive for nothing less than the best. Own the Outcome: Taking...

Customer Success Manager - Filing Success

Workiva

United States

Drive customer adoption of Workiva solutions. Ensure continuous ROI to your customers. Consult on best practices, workflows, and management business reviews. Develop multi-purpose relationships throughout customer organizations. I...

Manufacturing Customer Success Manager

Terra Staffing

Washington, United States

Direct and develop a team of 6; engineer technicians and customer service administrative Collaborate with engineering technicians for equipment repairs and servicing. Provide excellent customer service, building strong client rel...

Customer Success Manager

Modern Football Technology

Remote

$55,000 - $65,000 a year

Plan and lead each step of the customer lifecycle with clients, including implementation and training, continuous value delivery, account expansion, and renewal. Build deep relationships with customers, learn and demonstrate how G...

SMB Customer Success Manager

Hirexhire

Chicago, IL

$87.3K - $110K a year

Build and maintain long-term relationships with to Small to Medium key customer executives, product owners, and other customers Coordinate, develop, and deliver reports based on customer data. Help customers leverage resources and...

Customer Success Manager, Bilingual (Spanish or Portuguese)

Keeper Security, Inc.

Chicago, IL

Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows. Meet or exceed sales targets within SMB Cohort. Communicate with Spanish and/or Brazilian Portuguese speaking customers, both...

Customer Success Manager, Ecommerce

Commerceiq

Remote - Oregon, United States

Work with our customers to understand their ecommerce needs, focusing on how we use our products and services to help them meet those needs. Be an expert on the CommerceIQ platform, helping customers apply best practice strategies...

Sr. Customer Success Manager, Agency

Ceros

Remote

$85,000 - $100,000 a year

Reporting Into: Head of Customer Success, Channel. Strengthen agency-client relationships health post-sale by deeply embedding yourself in their accounts to drive high engagement. This unique role involves collaborating with the s...

Customer Success Manager

Saas.group

Oklahoma, United States

Manage a book of business of mid-market accounts to foster long-term business relationships. Develop and execute onboarding plans for new customers, ensuring a smooth transition onto our platform. Organize and conduct product demo...

(US) Sr. Customer Success Manager

Pointclickcare

United States

$115,000 - $134,000 a year

Manages a portfolio of Practice Groups and ACOs and ensures their successful utilization of our services. Partners with customers to create a strategic account plan that defines their desired goals and outcomes and outlines a road...

Customer Success Manager

Viking Contractors Llc

Minnesota, United States

$80,000 - $250,000 a year

Build and maintain strong, long-lasting customer relationships. Conduct meetings with homeowners at their residences in a timely and professional manner. Understand the customers needs and ensure their satisfaction with our servi...

Customer Success Manager, MM

Deel

Remote

$75.6K - $95.8K a year

Accounts: The CSM - MM will be responsible for a high volume of small spend accounts in either our SMB/MM or ENT segments. Risk: Identify and flag risks that will lead to customer churn. Relationships: Build relationships with cli...

Customer Success Manager, West Coast

Imagine Learning

Remote

$63,410 - $67,500 a year

Position Type : This is a regular, full-time position. Compensation : Base pay is anticipated to be between $ 63,410 and $ 67,500 per year. Eligible employees may also receive incentive/commission/annual bonus pay based on individ...

Customer Success Manager

Highland Electric Fleets

Remote

$71.8K - $90.9K a year

Customer Relationship Management: Build and maintain strong, long-lasting customer relationships by working with transportation directors, maintenance staff, drivers and other essential operations staff to understand their operati...

Customer Success Manager

Torsh Inc.

Remote

$50,000 - $70,000 a year

Guide a portfolio of customers throughout their journey with TORSH to create an enduring, expanding, and rewarding partnerships. Develop an understanding of key customer needs/goals and map out a recommended process for using the...

Customer Success Manager

Anka

Remote

$71.1K - $90K a year

Be accountable for a dedicated seller portfolio,. Upsell Anka's different solution: Anka Shipping, Anka Pay and Anka Marketplace,. Reply within the required response time and qualitatively to the sellers on our CRM (at least 40 ti...

Customer Success Manager

Home Care Pulse Llc

Remote

$47.2K - $59.8K a year

We are in a high-growth market segment. HCP operates in one of the fastest-growing segments in the healthcare industry. The demand for post-acute care is reaching unprecedented levels, driven by the fact that 10,000 US adults are...

Customer Success Manager ( Hawaii)

Access Telehealth

Hawaii, United States

$25 - $35 an hour

Act as the Customer Success Representative for assigned accounts, serving as the primary interface point between Respiri and our clients, ensuring they receive value every step of the way. Act as a liaison within the organization,...

Customer Success Manager

Dennis Uniform

Lone Tree, CO

$60,000 - $65,000 a year

Client Relationship Managing: Develop and nurture strong relationships with accounts and retail store clients. Regularly engage with key stakeholders to ensure a deep understanding of their needs and expectations. Client On-boardi...

Sr Customer Success Manager

Amwell

Massachusetts, United States

$110,160 - $151,470 a year

Help them to maximize the benefits of their Amwell product portfolio Work with them to define, track and achieve goals & KPIs Proactively identify solutions & overcome barriers to satisfaction Achieve greater product adoption & ut...

Customer Success Manager (Mid Market)

Demandbase

Remote - Oregon, United States

Act as the primary point of contact throughout the customer lifecycle for Mid-Market accounts. Drive adoption of the Demandbase Platform, measured through platform usage. Onboard new customers. Achieve customer goals by providing...

Customer Success Manager, East Coast

Imagine Learning

United States

$63,410 - $67,500 a year

Position Type : This is a regular, full-time position. Compensation : Base pay is anticipated to be between $ 63,410 and $ 67,500 per year. Eligible employees may also receive incentive/commission/annual bonus pay based on individ...

Customer Success Outcome Manager

Ping Identity External Job Board

United States

Outcomes and Advocacy Develop and maintain a deep understanding of what success looks like to your customers, from high level business objectives down to specific success metrics.. Build up an in-depth knowledge of your customer...

Manufacturing Success Manager New

Terra Staffing

Washington, United States

Direct and develop a team of 6; engineer technicians and customer service administrative Collaborate with engineering technicians for equipment repairs and servicing. Provide excellent customer service, building strong client rel...

Sr. Associate, Product Manager - Card Customer Resiliency Experience New

Capital One

Virginia, United States

Human CenteredYoull collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature designYou'll breakdown business epics into features a...

Manager - Customer Success

Flock Safety

United States

3+ years experience leading customer facing teams (preferably Customer Success in a SaaS environment). Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment). Comfortable wit...

Senior Manager, Customer Experience Software Engineering New

Dropbox

United States

Lead and develop a high-performing team of engineers, fostering high individual agency, and driving impactful outcomes.. Shape and advance the future of Dash, driving Growth, PMF, product monetization and revenue generation for Dr...

Customer Support - US Manager Digital Transformation New

Empower

United States

Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...

Customer Onboarding Manager - Software

Affinipay

United States

Master the product through a formal onboarding program and continued learning.. Prepare and lead Customer Onboarding experience assessing customer needs, and customizing onboarding experience to maximize utilization and delight.....