Desk Support Analyst jobs

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HELP DESK ANALYST

Operating in a 24/7 call center handling incoming customer calls, monitoring, and repairing systems operations and troubleshooting systems problems. Conducts specific procedures to proactively check the status of applications. Doc...

CompanyBanyan Medical Solutions Llc
AddressOmaha, NE
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Help Desk Analyst

Banyan Medical Solutions Llc

Omaha, NE

Operating in a 24/7 call center handling incoming customer calls, monitoring, and repairing systems operations and troubleshooting systems problems. Conducts specific procedures to proactively check the status of applications. Doc...

Help Desk Analyst

Latitude, Inc.

Omaha, NE

The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Develop standard operating processes and procedures to promote consistency. Setup/configure c...

Service Desk Analyst

Pomeroy Technologies, Llc.

Omaha, NE

Be a key participant in user testing, implementing, document creation and communication for information technology department and the end-user.Provide after-hours support and perform any additional responsibilities as reque...

Help Desk Analyst

Robert Half

Pittsburgh, PA

What you get to do every day- Spot recurring technical issues and deploy solutions to address the root of the problems- Resolve technical help tickets submitted via phone, email, and walk-ups- Independently investigate and impleme...

Computer Support Analyst - Master Data

Valvoline Llc

Lexington, KY

Serve as the escalated point of contact for all new Service Center Manager, Area Manager, and Market Manager security access requests within the POS System and the SAP Analytics Cloud application. Managing data within the POS appl...

LU Help Desk Analyst - Phoenix AZ (100% on-site)

Focused Hr Solutions Llc

Phoenix, AZ

If you are interested, please submit the following:YOUR CURRENT RESUMEYOUR HOURLY RATE Max Rate is $20 - 26 /hr W2Description:| Position Description | Serve as the first point of contact for customers seeking technical assistance...

Help Desk Analyst ( Hybrid)

Johnson Service Group

Cranberry Township, PA

Support customers through troubleshooting support inquiries across a broad spectrum of products and supporting triage on behalf of customer. Listen to customer and use your technical expertise, creativity and intellectual curiosit...

Help Desk Analyst

Walbec Group

Waukesha, WI

Multi-year Milwaukee Business Journal Best Place to Work honoree and a Best Place to Work by Employ Humanity. Associated with many exciting state, municipal, federal, and commercial projects. Check out our website for a complete l...

Help Desk Support I

Cherokee Federal

Gainesville, FL

Receives customer assistance requests, log requests into tracking system, and assign, plan, and schedule tasks. Tests, integrates, and maintains project specific hardware and software in a multi-platform Local Area Network (LAN) o...

Help Desk Support Specialist

The Intermed Group

Alachua, FL

Providing customers, a first point of contact through our helpdesk via phone, email, or ticket. Delight our Clients with a Friendly, Quick, and Helpful Experience. Provide the Client with basic remote troubleshooting. Use our Tick...

Help Desk Support Specialist - Tier III - Top Secret - SCI Clearance Required

Highlight Technologies

Suitland, MD

Tier I and Tier II support. Work with all of the stakeholders in this program to provide and support a product that meets the mission needs. Provide prompt and professional problem solving to USCG system users and stakeholders. Ac...

Help Desk Support III

Aditi Consulting

Deerfield, IL

Manage the registration and reporting process for all Lab visits. Work with the partners on the customer experience and needed assets for visits. Assist with and lead guests through site tours. Coordinate with Marketing and Facili...

Oracle Help Desk Support General - SECRET Clearance - Virginia Beach - Onsite

Bizfirst

Virginia Beach, VA

Provide Tier 1 helpDesk Support (triage) to users, efficiently resolving issues and escalating complex problems to the appropriate teams as necessary.. Manage access requirements for Oracle Federal Financials, ensuring provisionin...

Help Desk Support Specialist II

Athena Technology Group, Inc.

Norfolk, VA

Relies on extensive experience and judgment to plan and accomplish goals. May lead and direct the work of others. Serves as the initial DIO point of contact for troubleshooting hardware and software problems. Responds to end-user...

Help Desk Analyst II - NISSC II

The Jacobs Brand

Colorado Springs, CO

Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...

Help Desk Analyst II - NISSC II

Jacobs

Colorado Springs, CO

Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...

Service Desk Analyst

Kubota

Gainesville, GA

Provide helpdesk support and resolve problems to the end users satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to the queue and pro...

Part-Time Help Desk Support Specialist

Edray

Charlotte, NC

Currently pursuing or recently completed a degree in Information Technology. Computer Science. or a related field. Strong passion for technology and a desire to learn and grow in IT. Excellent communication and interpersonal skill...

Help Desk Support Technican

Maverc Technologies

Cape Coral, FL

Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assig...

NCDIT - Service Support Analyst- Expert

Software Technology Inc

Raleigh, NC

Service Desk Technician II s provide consultation, elevated support, and/or advanced instruction to users of hardware, software, operating systems, telephony, unified communications, mainframe, identity management, networking, and...

Service Desk Analyst I

Ps Logistics

Birmingham, AL

Supports users/user groups on most aspects of user reported problems including software and hardware in a multiplatform environment. Analyze, troubleshoot, diagnose, and repair hardware and software issues. Assist in user manageme...

Tier 1 Help Desk Support (on-site)

Fyi-For Your Information, Inc.

Leawood, KS

Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...

Help Desk Analyst I

Talentporte

Kansas City, MO

Support is provided in a process-oriented environment with Service Level Objectives and specific focus on exceeding customers expectations by delivering quality customer service. With minimal supervision, uses technical expertise...

Help Desk Support II

Mantech International Corporation

Edwards, CA

Serving as an advanced point of contact for customers seeking technical assistance over the phone or email. Possessing familiarity with the Knowledge Management database, ITIL processes, and service delivery, capturing and impleme...

Help Desk Support I

Mantech International Corporation

Edwards, CA

2 years of related experience. HS Degree. 2 years of position-specific relevant experience. DoD 8570.01-m IAT Level II Certification. DoD 8570.01-m IAT Level II Certification. TS. Must be able to remain in a stationary position 50...

Help Desk Support (Level 1)

Addison Group

Houston, TX

Resetting and managing user passwords in accordance with security protocols. Assisting users with password-related issues and providing guidance on password best practices. Installing and configuring printers for network and loca...

IT Help Desk Support - Level I

K2 Staffing

Bellevue, WA

Front line defense with customers calling in with technical issues. Ability to properly hand calls off to more experienced technicians when needed. Following tickets through the process until closure.. Password resets. IP Phone s...

Service Desk Analyst

Juno Search Partners - Open Positions

Wayne, PA

Engage customer base through the detailed intake of calls into the Service Desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to th...

Senior Application Support Analyst(Full-Time)

Hudson Headwaters Health Network

Fort Edward, NY

To lead the applications team in systems application; including implementation, upgrades and interfaces with other applications. Serve as the Network expert of the Electronic Health Records System from both a financial and clinica...

(2nd Shift) M365 Application Support Analyst - Now Hiring

Teksystems

Charlotte, NC

Must be able to work onsite 3 days a week in Charlotte, NC. NET, PowerShell)* Monitor system performance and troubleshoot issues* Perform system backups and disaster recovery operations* Create and maintain system documentation* I...