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Desk Support Analyst jobs in Virginia

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ASSOCIATE CUSTOMER SUPPORT ANALYST

Manage the processing of incoming cases to the Customer Support Team via both telephone and email to ensure courteous, timely, and effective resolution of issues. Regularly communicate case status updates to clients. Document all...

CompanySurescripts
AddressArlington, VA
CategoryInformation Technology
Salary$59,900 - $73,300 a year
Job typeFull-time
Date Posted 4 weeks ago See detail

Associate Customer Support Analyst

Surescripts

Arlington, VA

$59,900 - $73,300 a year

Manage the processing of incoming cases to the Customer Support Team via both telephone and email to ensure courteous, timely, and effective resolution of issues. Regularly communicate case status updates to clients. Document all...

4 weeks ago seen See more...

Associate IT Client Support Analyst

Henrico Doctors' Hospital Forest

Richmond, VA

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

a month ago seen See more...

Artiva Technical SQL Product Support Analyst

Chippenham Hospital

Richmond, VA

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

a month ago seen See more...

Administrative Support Analyst IV

Amentum

Fort Belvoir, VA

Provide senior executive level secretarial and administrative travel support, and human resources support for the PM and others as necessary.. Handle sensitive or confidential information.. Manage PM calendar using MS Outlook.. Pe...

a month ago seen See more...

EHR Support Analyst II -Henrico Doctors -Richmond

Henrico Doctors' Hospital Forest

Richmond, VA

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

a month ago seen See more...

EHR Support Analyst II -Henrico Doctors -Richmond

Parham Doctors’ Hospital

Richmond, VA

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

a month ago seen See more...

Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

a month ago seen See more...

Help Desk Analyst - ITSM

Cilable

Norfolk, VA

$18 - $20 an hour

Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT...

a month ago seen See more...

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

2 months ago seen See more...

NCIS Help Desk Analyst - Tier II

General Dynamics Information Technology

Quantico, VA

Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...

2 months ago seen See more...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

2 months ago seen See more...

Oracle Help Desk Support General - SECRET Clearance - Virginia Beach - Onsite

Bizfirst

Virginia Beach, VA

Provide Tier 1 helpDesk Support (triage) to users, efficiently resolving issues and escalating complex problems to the appropriate teams as necessary.. Manage access requirements for Oracle Federal Financials, ensuring provisionin...

2 months ago seen See more...

Help Desk Support Specialist II

Athena Technology Group, Inc.

Norfolk, VA

Relies on extensive experience and judgment to plan and accomplish goals. May lead and direct the work of others. Serves as the initial DIO point of contact for troubleshooting hardware and software problems. Responds to end-user...

2 months ago seen See more...

Financial Management Analyst - Accounting Operations (Audit Support)

Advancia Aeronautics Llc

Falls Church, VA

Position Title: Financial Management Analyst - Accounting Operations (Audit Support)Division: Advancia AeronauticsLocation: DHHQ- Falls Church, VA (Onsite 3 days a week)Position SummaryThe Financial Management Analyst - Accounting...

4 weeks ago seen See more...

Senior Systems Analyst - Sustainment Barge Support

Tqi Solutions, Inc.

Norfolk, VA

Messing and Berthing Barge Monitoring, Assessment, and Sustainment. Conduct monthly barge walkthroughs at various maintenance availability locations. Conduct turnover inspections and Material Condition Assessment Processes (MCAP)...

2 months ago seen See more...

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

2 months ago seen See more...

Sr Support Services Analyst

Deltek, Inc.

Herndon, VA

United States, Virginia, Herndon

Responds to incoming support requests in a prompt, professional and helpful manner. . Clearly documents all customer interactions via Deltek's case tracking system based on current policies and procedures. . Utilizes advanced trou...

2 months ago seen See more...

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People who searched for Desk Support Analyst jobs in Virginia also searched for Operations Research Analyst, Lead Data Analyst, Budget Management Analyst, Research Analyst, Data Reporting Analyst, Data Analyst Lead, Salesforce Business Analyst, Support Center Specialist, Retail Sales Support, Project Support Specialist, Business Analysts, Service Desk Analyst, Contract Data Analyst, Cloud Security Analyst, Technology Support Specialist, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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