Customer Support Lead jobs in Kansas
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CUSTOMER SUPPORT ENGINEER
Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...
| Company | Firemon |
|---|---|
| Address | United States |
| Category | Information Technology |
| Job type | Full-time |
| Date Posted | 57 minutes ago See detail |
Customer Support Engineer New
Firemon
United States
Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...
57 minutes ago seen See more...
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Customer Support Advocate New
Brightwheel
United States
Develop expertise in our platform and become a subject matter expert for our customers, keeping on top of updates in each release. Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and r...
10 hours ago seen See more...
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Customer Support Specialist
Elevenlabs
Remote
Rapid Response: Quickly and effectively resolve Customer Support tickets, ensuring a seamless user experience and customer empathy.. Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot...
yesterday seen See more...
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Lead, Customer Support Training and Development
Tapcheck Inc.
Texas, United States
$96,000 - $125,000 a year
Design and develop comprehensive training lessons that translate complex support processes into clear, understandable learning modules for agents. In partnership with other cross functional partners, select, implement, and manage...
2 months ago seen See more...
- View all Tapcheck Inc. jobs - jobs in Texas State
Customer Support Agent (HCF)
Clipboard Health
Remote
Process customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied custom...
2 days ago seen See more...
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Customer Support Team Leader(Global)
Clipboard Health
United States
Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...
2 days ago seen See more...
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Senior Lead Customer Experience Program Manager
Lumen Technologies
Remote - United States
Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...
2 days ago seen See more...
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Customer Support Associate
Swing Education
United States
Provide high quality, efficient and helpful responses to customer requests through channels like Zendesk emails/tickets, livechat and phone. Suggest, update, and create content for our external Help Center and internal knowledge b...
a week ago seen See more...
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Customer Support Engineer - Raleigh/Durham/RTP, NC
Oxford Instruments
Remote - United States
Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...
a week ago seen See more...
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Customer Support Engineer -Montreal/Ottowa Canada
Oxford Instruments
Remote - United States
Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...
a week ago seen See more...
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Customer Support Supervisor
Grundfos
Lenexa, KS
Lead the defined business strategies for the CSSC department. Provide supervision and direction to Frontline teams assigned to department while ensuring that department breaks, vacations, and openings are anticipated and covered s...
a week ago seen See more...
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Customer Account Representative Lead
Haarslev
Lenexa, KS
Supporting the Customer, Customer Service Advisors, and the Capital sales organization. Responsible for the operational excellence of the Customer Journey providing 360 degrees of care. Responsible for order intake, maintenance, a...
3 days ago seen See more...
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Field Customer Support Specialist (Collections)- Boston/Roslindale MA
Upbound Group
Massachusetts, United States
Coordinate with collections team to assist in resolving past due accounts. Maintain accurate records of past due account activity. Maintain accurate records of all field activity. Complete customer field visits in a timely manner...
2 weeks ago seen See more...
- View all Upbound Group jobs - jobs in Massachusetts State
Support Lead Full Time - Citadel
Five Below
Colorado, United States
Ensures all associates and managers are Wowing the Customer through personal contact with customers. Responsible for achieving CSAT score goals provided by the District Manager. Responsible for leading Front End Operations. Traini...
2 weeks ago seen See more...
- View all Five Below jobs - jobs in Colorado State
Sr Lead Customer Experience Program Manager
Lumen Technologies
Remote - United States
Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...
5 days ago seen See more...
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Global Lead, Customer Strategy - Cloud
Cyberark
United States
Serve as a key member of the GTM team for your business line, helping shape and influence product and GTM strategy based on your expertise and knowledge of relevant cloud technologies and end users daily requirements.. Align with...
6 days ago seen See more...
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PT Support Lead - Times Square
Five Below
New York, United States
$16.50 to $17.00 per hour
Customer Service. Organization. Productivity. Ability to multi-task. Follows Direction. Professionalism. Trainer/Developer/Motivator. Communication. Sales Driver/Goal Oriented. Ensures all associates and managers are Wowing the Cu...
2 weeks ago seen See more...
- View all Five Below jobs - jobs in New York State
Head of Technical Customer Support
Typeform
United States
Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...
2 weeks ago seen See more...
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Support Lead - USA (remote)
Carto
Remote - Oregon, United States
Lead a team of Support Engineers in Europe and America regions. Coordinate with Customer Success, Product Management and Engineering teams on customer requests and inquiries. Be a hands-on team player and work with Technical Accou...
2 weeks ago seen See more...
- View all Carto jobs - jobs in Oregon State
Customer Success Associate, Technical Support (French bilingual)
Fortive
Remote
Speech French fluently to support customers. Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as well as IT (Information Technolo...
a week ago seen See more...
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VP, Customer Support
Inovalon
Remote
$200,000 - $220,000 a year
1) Develop and maintain "expert-level" knowledge regarding products, services, capabilities, infrastructure, and operations of Employer and its affiliates, the marketplace, competition, strategic positioning, threats and direction...
2 weeks ago seen See more...
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Customer Support Representative
Grundfos
Lenexa, KS
Provide commercial and technical advice on Customer inquiries which the employee can resolve within about 20 minutes, by email, telephone, live chat, instant messaging etc. Create tickets, e.g. RFI (request for information), RFQ (...
2 weeks ago seen See more...
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Customer Support Representative
Wesalute
Remote
$14.50 - $15.00 an hour
Customer service experience. Customer or another CRM is a plus. Live chat (inbound and outbound) customer service or sales experience. Troubleshoot difficult customer challenges. Coach and educate users about products and key feat...
3 weeks ago seen See more...
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Technical SEO Support Lead
Saas.group
Remote
$62.3K - $78.9K a year
With your help, Seobility customers will be even more successful and satisfied: you respond to inquiries and always find the right solution to their needs. You are a driven and hands-on expert who is eager to take on a leadership...
3 weeks ago seen See more...
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FINRA Certified Associate Customer Support
Dxc Technology
Remote
$50,000 a year
401(k) matching. Dental insurance. Health insurance. Vision insurance. Work from home. Day shift. Morning shift. Monday to Friday. Remote. Do you have FINRA Series 6 / Series 7 certification? What is your salary expectation?...
3 weeks ago seen See more...
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Junior Customer Support Engineer
Analyst1
Remote
$61.1K - $77.3K a year
Monitor and respond to new requests to the support team. Conference call with customers to troubleshoot issues and gather information. Directly access and manage SaaS and/or PaaS instances of our software. Learn and train others o...
3 weeks ago seen See more...
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Customer Support Specialist (Urgently Hiring)
Musely
Remote
$14 - $17 an hour
Respond to customer queries in a timely and accurate manner, via phone, email, chat, or social media. Analyze and report reoccurring issues. Monitor complaints on social media (Facebook, Instagram, etc.) and reach out to provide a...
3 weeks ago seen See more...
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Customer Support Specialist
Thistle Health Inc.
Remote
$23 - $30 an hour
Provide amazing support to customers via phone, text, email, and live chat Coordinate seamlessly across multiple departments to resolve customer issues Advocate for our customers and surface continued pain points for resolution As...
3 weeks ago seen See more...
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Customer Support Rep, Facilities Central
George Washington University
District of Columbia, United States
$19.92 - $25.82 an hour
Answer incoming work requests calls. Assist customers with questions, concerns and problems. Offer troubleshooting assistance and temporary resolutions to emergency calls or urgent requests. Direct customers to submit work request...
3 weeks ago seen See more...
Technical Customer Support Representative
Restream
Remote
$44.7K - $56.6K a year
Provide prompt, accurate, and personalized assistance to Restream users through live chat, email, and social media Resolve customer issues by developing expertise in relevant product areas and utilizing your basic programming know...
3 weeks ago seen See more...
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