Customer Support Lead jobs in Massachusetts

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CUSTOMER SUPPORT ENGINEER

Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service. Provide scheduled and unscheduled corrective maintenance for customers including warranty services...

CompanyPerkinelmer
AddressBoston, MA
CategoryInformation Technology
Date Posted 2 weeks ago See detail

Customer Support Engineer

Perkinelmer

Boston, MA

Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service. Provide scheduled and unscheduled corrective maintenance for customers including warranty services...

Customer Support Associate

Business Development Firm

Newton, MA

$700 - $1,200 a week

Ensure a high level of customer satisfaction by using active listening skills to create and provide targeted product recommendations. Work with the sales support team to follow up with the customer on delivery dates, monthly or qu...

Tech Support/Customer Service Representative

Softub, Inc

New Bedford, MA

From $18 an hour

Health insurance. Dental insurance. Paid time off. Detail-oriented -- quality and precision-focused. Team-oriented -- cooperative and collaborative. Monday to Friday. Dependable -- more reliable than spontaneous. People-oriented -...

Director Customer Support

Ultimate Kronos Group

Lowell, MA

We strive to create a culture of belonging and an employee experience that empowers our people both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimb...

Customer Support Engineer - Northwest

Oxford Instruments

Concord, MA

Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...

Customer Support Associate

Business Development Firm

Boston, MA

$700 - $1,200 a week

Ensure a high level of customer satisfaction by using active listening skills to create and provide targeted product recommendations. Work with the sales support team to follow up with the customer on delivery dates, monthly or qu...

Team Member/Customer Support

Constantly Varied Gear

New Bedford, MA

$17.87 - $20.10 an hour

Process returns, exchanges, and refunds accurately and efficiently. Maintain accuracy with all returning inventory. Respond promptly and professionally to customer inquiries via emails, live chats, support tickets, and reviews. St...

Customer Support Representative

Lusha

Boston, MA

$41.3K - $52.3K a year

Serve as the first point of contact for customers' inquiries or technical issues with our products or services via live chat and email. Resolve basic and complex issues in various product areas, requiring highly customized respons...

Customer Support Associate

Constantly Varied Gear

New Bedford, MA

$17.87 - $20.10 an hour

Process returns, exchanges, and refunds accurately and efficiently. Maintain accuracy with all returning inventory. Respond promptly and professionally to customer inquiries via emails, live chats, support tickets, and reviews. St...

Customer Support Specialist - FT

At Home Stores

Seekonk, MA

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Customer Support Specialist (11am-7pm)

Attensi

Boston, MA

You have experience in areas such as technical support, customer service, or other customer-support related work. You have an IT related degree. You have a solid understanding of, and a real interest in, technology. You work in a...

Customer Support Representative

Zoll Medical Corporation

Chelmsford, MA

$39K - $49.4K a year

Promptly answer a high volume of phone calls for customers including placing orders, shipping/ tracking information, returns and credits. Process a high volume of accessory orders via phone, fax, mail, and e-mail. Provide accurate...

Customer Support/Marketing Specialist

Marjon Advisors

Burlington, MA

$50,000 - $60,000 a year

Provide customer service support via- phone calls, in-person and online. Ordering and sending sales materials, including marketing collateral, product samples & business gifts. Internal events planning and as well as external trad...

Customer Support Representative - Auxiliary Services

Tufts University

Medford, MA

$40.8K - $51.6K a year

In addition, they will provide general administrative functions for Auxiliary Services, including assisting with keys, processing purchase orders, reviewing ticket violations, and other business administrative functions. This posi...

Customer Support Engineer

Aware, Inc.

Burlington, MA

$110,000 - $130,000 a year

Serve as the primary technical point of contact for customers experiencing difficulties or seeking support with our products and services. Diagnose and troubleshoot technical issues, involving detailed analysis and collaboration w...

Mission Assurance Lead/Customer Quality Engineer, Marlborough, Mass. (HYBRID)

Raytheon Technologies

Marlborough, MA

The ability to lead, coach and mentor others in routine settings and difficult situations. Represent Mission Assurance (MA) on a Program Area or Product Line leadership team and/or capture teams. Leverage MA best practices to infl...

Global Credit Finance Business Support Team Lead, VP

State Street

Boston, MA

Not disclosed

Oversee a team of 4-5 supporting assigned GCF product lines. Provide direct account administration support throughout the credit facility life cycle. Participate in onboarding of credit facilities. Manage day to day relationship w...

Customer Service Lead

Burlington Stores

Seekonk, MA

$16 an hour

Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. Drive improvement of friendliness, speed of checkout and customer feedback...

Lead Customer Service Representative

Diamond Usa, Inc.

North Billerica, MA

$62,000 - $65,000 a year

401(k). 401(k) matching. Dental insurance. Health insurance. Life insurance. Paid time off. Vision insurance. 8 hour shift. Day shift. Monday to Friday. Microsoft Office: 3 years (Preferred). Sales: 5 years (Preferred)....

Lead Tech Support Consultant - Executive Support Function

Liberty Mutual

Boston, MA

$103,400 - $188,800 a year

Provides "white-glove" desktop technical support to Liberty Mutual executives and their staff for all aspects of end-user computing and network-based PC/workstation systems software and hardware, including Exchange, Exchange Onlin...

Customer Experience Support Specialist

Saint-Gobain

Worcester, MA

$26 - $28 an hour

Regular activities to support the customer ordering, processing, and invoicing systems. Administer the daily invoicing process of miscellaneous shipments for multiple warehouses and key accounts. Process, review, and send customer...

Business Support Centre Customer Support Advisor

Maximus Services, Llc

Leicester, MA

$37.2K - $47.2K a year

25 Days Annual Leave (with the option to buy or sell up to 5 days AL -once a year). Free EAP Service offering support and guidance 24/7. Medi Cash Wellness. Free Breakfast and Fruit club. Free Tea/Coffee. Free Car parking. Excelle...

Lead Customer Service Representative

All Clear Plumbing

Burlington, MA

$25 - $35 an hour

Competitive base salary and benefits package. Paid vacation and holidays. Unlimited earning potential. In-house and on the job training with the most up to date technology. 401(k) plan with company match. Established Company with...