Customer Support Lead jobs in New York, NY

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FT SUPPORT LEAD - 5TH AVE, MANHATTAN

Ensures all associates and managers are Wowing the Customer through personal contact with customers. Responsible for achieving CSAT score goals provided by the District Manager. Responsible for leading Front End Operations. Traini...

CompanyFive Below
AddressNew York, NY
CategoryInformation Technology
Salary$17.00 to $19.00 per hour
Job typeFull-time
Date Posted 2 days ago See detail

FT Support Lead - 5th Ave, Manhattan

Five Below

New York, NY

$17.00 to $19.00 per hour

Ensures all associates and managers are Wowing the Customer through personal contact with customers. Responsible for achieving CSAT score goals provided by the District Manager. Responsible for leading Front End Operations. Traini...

IT Specialist (Customer Support)

National Park Service

New York, NY

Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee. Internal to an agencyCurrent federal employees of this agency. Land & base managementCertain current or former t...

Customer Support Specialist - New York City, United States - beBee Professionals

Bebee Professionals

New York, NY

Provide users with timely and empathetic support through email, chat, and social media by addressing inquiries and resolving issues. Work with the product team to report user feedback and suggest improvements for better user exper...

Application Support Lead

Pix11

New York, NY

Enhance, support and maintain the firm's Commodities front, middle and back-office systems. Work as a part of the global Application Support team based in Chicago, New York, London, San Francisco, Hong Kong and Singapore. Proactiv...

Customer Support Associate

Ash

New York, NY

Manage support inboxes. Open and close inbound tickets daily. Investigate and triage inquiries. Determine proper course of action and assign or escalate to team members as needed. Keep internal ticketing system tickets organized a...

Customer Support Specialist

Yehuda Diamond Co.

New York, NY

$50,000 - $60,000 a year

Remotely train customers how to operate the product via zoom meeting or phone calls. Prompt support troubleshooting requests. Provide accurate consultation to help users read test results. Customer onsite support. Ensure customer...

Support Engineer Technical Lead

Hbk Capital Management

New York, NY

Bachelor's degree, preferably in Management Information Systems or Computer Sciences. 6+ years of progressive enterprise infrastructure exposure supporting end user systems in an enterprise environment. 2+ years engineering and im...

Customer Support Specialist (Overnight) - Long Island City, NY

Accommodations Plus International

New York, NY

Serve as API's on-site liaison with the airline partner, providing support, guidance and training. Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must...

Technical Customer Support, US

Channable

New York, NY

$62,000 a year

A self-starter with a history of working in a fast-paced environment - we are a growing team at Channable US;. Have knowledge of the eCommerce industry either through your time at an agency, a retailer, or even running your own eC...

Customer Support Representative

Shine

New York, NY

Collaborating with a diverse team of award-winning writers, forward-thinkers, and cultural influencers, we specialize in elevating the narratives of businesses within the creative, retail, lifestyle, and travel industries.At the h...

Customer Support Sales Manager

York Pilates

New York, NY

Drive sales of membership packages, class packages, and private classes. Possess comprehensive knowledge of specials, membership packages, and retail offerings. Achieve or exceed sales targets, activating individual sales commissi...

Customer Support Rep I NP

York State Department Of Labor

New York, NY

Ability to effectively resolve a large number of Customer Support-related issues/inquiries knowing that each engagement benefits educators and students.. Ability to self-research, and learn new features or updates involving the su...

Full Time - Customer Support Specialist (Benefits Access / Digital Choice Food Programs)

West Side Campaign Against Hunger

New York, NY

Champion the delivery of superior Customer Support for our Benefits Access and Digital Choice Programs. Serve as a pivotal leader in responding to inquiries, ensuring customers receive timely and effective assistance. Proactively...

Customer Support Representative

Inevent

New York, NY

$48K - $60.7K a year

Support InEvent federal-level clients via chat support, emails, and inbound calls with high energy and active listening. Meet CS KPIs of response time, first call resolution and Customer Satisfaction (CSAT) on all queries;. Keep u...

Tier 1 Customer Support -(Part-Time Contractor)- Remote

Execonline

New York, NY

Enthusiastically support clients with their tech, logistical, and other needs via email, chat, phone, and web-based tools. Accurately identify and troubleshoot technical and non-technical issues in a timely manner for a global set...

Customer Support Representative for a B2B SaaS (FT, fully remote)

Goreminders

New York, NY

$46.9K - $59.3K a year

Position: Customer Support Representative Type: Full-time Schedule: 9:30 am - 5:30 pm U.S. Eastern Time Zone Location: Remote Hours: 40 per week Compensation: $6-$8/hr enthusiastically foster a genuine, low-ego environment can com...

PT Support Lead - Atlas Park - Part-time

Five Below

Ridgewood, NY

$16.50 to $17.00 per hour

Customer Service. Organization. Productivity. Ability to multi-task. Follows Direction. Professionalism. Trainer/Developer/Motivator. Communication. Sales Driver/Goal Oriented. Ensures all associates and managers are Wowing the Cu...

Customer Experience Team Lead (NY, NJ or FL based)

Wonder

New York, NY

Lead a team of 10-12 fully remote, mostly part-time CX agents; providing consistent feedback & coaching, approving timecards/PTO and establishing a positive team culture. Perform weekly QA for your entire team and hold regular 1:1...

Customer Service Support Agent

Lc Excusive

New York, NY

Present, promote and sell products using proven sales techniques to prospective customer. Ability to interact, communicate and negotiate effectively. Address customer inquiries in a positive, friendly manner. Collaborate with othe...

Manager, Administrative Support, Customer Environment and Facilities

York City Transit

New York, NY

Knowledge of YCT and Subway rules, regulation, policies, and procedures. Excellent problem solving and project management skills. Excellent verbal and written communication skills. Must be able to maintain confidentiality and to a...

Manager, Administrative Support, Customer Environment and Facilities

Metropolitan Transportation Authority

New York, NY

Knowledge of YCT and Subway rules, regulation, policies, and procedures. Excellent problem solving and project management skills. Excellent verbal and written communication skills. Must be able to maintain confidentiality and to a...

GTM Lead, Customer Lifecycle

Mongodb

New York, NY

Identify and quarterback the work to alleviate roadblocks in handoff, onboarding, and ongoing support. Identify unique risks to platform selling that could inhibit successful onboarding and partner with our technical teams to buil...

Lead Family Support Coordinator (Temporarily Remote-New York City)

Global Organization

New York, NY

The Lead Family Support Coordinator is a subject matter expert who is able to ensure consumer engagement and demonstrate understanding of the Children and Youth Evaluation Service (C-YES). The Lead Family Support Coordinator will...

Senior Specialist Customer Technical Support - Remote, 2nd Shift

Beckman Coulter Diagnostics

New York, NY

$30 - $40 an hour

Field customer calls to facilitate a 24/7 support function and resolve hardware, software, assay and training-related issues of Beckman Coulters existing customer base using the most cost-effective solution through telephone and...

Customer and Vendor Master Data Management Domain Lead

Xylem

New York, NY

Help develop, maintain and support the Master Data Management and data governance strategy working with data leadership team. Partner with the business to design and documents processes and define standards for managing customer a...

Customer Onboarding and Support Specialist

Hire Digital

New York, NY

Take complete ownership of the end-to-end Customer Onboarding and Support process. Deliver exceptional customer support experience to each customer. Resolve technical issues and provide troubleshooting solutions. Ensure customer i...

Part Time Support Lead

Five Below

Jersey City, NJ

Customer Service. Organization. Productivity. Ability to multi-task. Follows Directions. Professionalism. Trainer/Developer/Motivator. Communication. Sales Driver/Goal Oriented. Ensures all associates and managers are Wowing the C...

FT Support Lead - Atlas Park

Five Below

Ridgewood, NY

$17 - $19 an hour

Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented Ensures all associates and managers are Wowing the Customer th...

IT Customer Support

Stilog Inc.

Hoboken, NJ

$55,000 - $60,000 a year

Responsible for Customer Support in their ongoing usage of the software via phone, e-mail, and our ticketing system. Receives and manages Customer Support requests, including installation, deployment, upgrade, software errors, fun...

Customer Support Representative

Bally's Interactive

Jersey City, NJ

$42,000 a year

Understanding and addressing their needs, complaints, or other issues with products or services. Responding efficiently and accurately to contacts, explaining all possible solutions courteously and professionally. Engaging in acti...