Customer Support Lead jobs in Washington, DC

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CUSTOMER SUPPORT MANAGER

Serve as the primarypoint of contact for clients seeking assistance with operationaltasks such as designing marketing campaigns ordering merchandisingand navigating technical difficulties with oursoftware. Manage and prioritize in...

CompanyRready
AddressWashington, DC
CategoryInformation Technology
Salary$99k-127k (estimate)
Job typeFull Time
Date Posted 16 minutes ago See detail

Customer support manager New

Rready

Washington, DC

$99k-127k (estimate)

Serve as the primarypoint of contact for clients seeking assistance with operationaltasks such as designing marketing campaigns ordering merchandisingand navigating technical difficulties with oursoftware. Manage and prioritize in...

IT Technician (Customer Support)

Us Supreme Court Of The United States

Washington, DC

$45,146 - $72,703 a year

Meet Experience Requirements (see Qualifications). Employment is subject to successful completion of a security background check. If you are a male applicant born after December 31, 1959, you must certify that you have registered...

IT Spec. (Customer Support)

Fire & Emergency Medical Svs

Washington, DC

$80,783 - $103,333 a year

Receives technical service requests from customers and must troubleshoot, resolve, or escalate the issues in a timely fashion.Qualifications and EducationDegree in computer science, engineering, information science, information sy...

Junior Customer Support Engineer

Nitra

Washington, DC

$59.3K - $75.1K a year

A Customer Support Engineer who will be responsible for managing Nitras customers from both a relationship and technical standpoint. The ideal candidate is not only an expert in account management but also possesses the capabilit...

IT Customer Support

Leidos

Washington, DC

$65,000 - $75,000 a year

After an initial acclimation period, you will be responsible for greeting our customers via phone calls, ascertain the nature of the call, resolve issues where possible, open tickets via a ticketing system, and escalate to the app...

Customer Support Specialist

Toastique

Washington, DC

$34.8K - $44.1K a year

Manage day-to-day IT operations, including troubleshooting technical issues, resolving user problems, and ensuring high availability and performance of IT systems. Be the first line of communication for any IT related issues (corp...

HSPD-12 Helpdesk-Customer Support

Global Resource Solutions, Inc.

Washington, DC

$61.6K - $78.1K a year

Manage the consumables for the PCIF including: replacing consumables, maintaining a consumables inventory, and providing printer consumable guidelines information based on inventory and usage metrics. Maintain an inventory of PCIF...

Customer Support Representative- Mail/Print

Canon Careers

Washington, DC

Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.Main Responsibilities:- Promptly informs supervisor of potential problems or customer concerns.-...

Customer Support Representative- Mail/Print

Canon Solutions America, Inc.

Washington, DC

Reception/Office Services: -Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer. About You: T...

Junior Customer Support Engineer

Analyst1

Washington, DC

Monitor and respond to new requests to the support team. Conference call with customers to troubleshoot issues and gather information. Directly access and manage SaaS and/or PaaS instances of our software. Learn and train others o...

Customer Support Specialist

Panda Exteriors

Washington, DC

$55,000 - $60,000 a year

First Shift : M-F - 8:00am - 4:30pm. Second Shift : M-F - 11:30am - 8:00pm. Every other Saturday : 9:00am - 3:00pm. One day off per week to even out the Saturdays. $55,000 - $75,000 annually. Base pay plus bonuses and commissions....

Cloud Customer Support and Outreach Specialist

Blu Omega

Bethesda, MD

From $90,000 a year

Engaging with customers through various communication channels to address inquiries and provide information. Identifying trends in customer requests and collaborating with Cloud Services teams to develop website FAQs and Knowledge...

Customer Support Analyst

Saic

Arlington, VA

$75.3K - $95.4K a year

Associates Degree or experience accepted in lieu of degree 3 to 5 years of experience TS (SCI Eligible) IAT-I, Certification in one of the following areas, A+ CE, CCNA-Security, Network+ CE, SSCP TS/SCI IAT-II, Certification in on...

Customer Support Associate

Future

Silver Spring, MD

$43.6K - $55.2K a year

Excellent communication skills, both written and verbal. Empathy and patience in dealing with customer inquiries and complaints. Problem-solving and critical-thinking abilities. Strong organizational and multitasking skills. Zende...

IT Support Team Lead

Dlh

Bethesda, MD

$116K - $147K a year

Installing, configuring, troubleshooting, and resolving incidents related to hardware, software (COTS, GOTS, custom), websites, instrument controllers, medical and scientific devices. Ensuring team is following relevant procedures...

Desktop Support Team Lead

Key Concepts Knowledgebase Llc

Bethesda, MD

$63.5K - $80.4K a year

Assist the desktop manager in all service desk activities as requested or identified in the scope of work. Monitoring of service desk technicians daily to ensure all SLA and service desk contractual agreements are met. Assist tech...

Customer Support Representative

Kastle Systems

Falls Church, VA

Customer first mindset - responds to and resolves customer requests via telephone, email, and cases in a Customer Relationship Management (CRM) system. and case completion in a timely and high-quality manner while adhering to defi...

Customer Support Representative

Community Associations Institute

Falls Church, VA

$19.46 - $23.43 an hour

Hybrid work schedule and flexible hours. Commuter-friendly (metro shuttle accessible and free parking). Professional development. Tuition reimbursement. 401K, Employer matching and an FSA. Health, vision, and dental insurance. Com...

Lead Customer Service Representative (CSR)

Leidos

Greenbelt, MD

Interface daily with AEGIS and NASA leadership, ensuring that our operation supports the needs of the various services provided. As the primary collaboration room liaison, facilitates communication, manages access, schedules meeti...