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MANAGER OF CUSTOMER SUCCESS

Management of the customer support queue (Phone/Email/Text). Work with the team to improve the support process and ensure tickets are resolved with a solution and root cause. Develop a technical support training program. Exhibits...

CompanyQuantic
AddressWest Chester, PA
CategoryInformation Technology
Salary$60,000 - $80,000 a year
Job typeFull-time
Date Posted 4 weeks ago See detail

Manager of Customer Success

Quantic

West Chester, PA

$60,000 - $80,000 a year

Management of the customer support queue (Phone/Email/Text). Work with the team to improve the support process and ensure tickets are resolved with a solution and root cause. Develop a technical support training program. Exhibits...

4 weeks ago seen See more...

Customer Success Manager

Mdprospects

Portland, ME

$40,000 a year

401(k). 401(k) matching. Dental insurance. Health insurance. Life insurance. Paid time off. Vision insurance. 1 year. Monday to Friday. Portland, ME 04102: Relocate before starting work (Required)....

4 weeks ago seen See more...

Customer Success Associate Director, Advertising (DSP)

Commerceiq

United States

Understand customer needs to plan, organize, and manage all display advertising including, but not limited to, Amazon DSP, Walmart DSP, and The Trade Desk. Leverage tools such as Amazon Marketing Cloud (AMC) to analyze campaign pe...

4 weeks ago seen See more...

Customer Success Workforce Manager - Remote

Pcna

New Kensington, PA

Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more! Flexible scheduling. 401k Matching. Genero...

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Customer Success Associate

Ycharts Inc

Chicago, IL

$55,000 a year

Assist customers inbound questions pertaining to the YCharts product or their account through a variety of different platforms Assist with troubleshooting data or technical issues and escalating to management when necessary Serve...

4 weeks ago seen See more...

Customer Success Operations Intern

Braze

New York, NY

$24 an hour

Support all aspects of the CS Strategy & Operations team responsibilities. Become an expert in the Customer Success Manager day to day responsibilities and process to better understand and support the team. Analyze usage data and...

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Customer Success Manager

Pacemate Llc

Bradenton, FL

$88.1K - $112K a year

Understand the alignment of strategic, financial, and operational goals within the geography. Develop and drive area objectives, plans and budget to align with corporate plans; establish criteria to monitor areas progress and mea...

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Sr Customer Success Manager

Cdk Global

Sacramento, CA

$80,000 - $105,000 a year

Fields questions and direct clients to appropriate support resources. Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them...

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Cisco Enterprise Agreement Customer Success Manager

Shi International Corp.

Austin, TX

$125,000 - $140,000 a year

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and y...

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Customer Success Specialist

Agtexas Farm Credit Services

Amarillo, TX

Performs various loan administrative and servicing duties including answering borrower's questions, routing applications, data entry, processing loan payments, monitoring insurance requirements, and reporting. Monitors and maintai...

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Manager, Customer Success

American Airlines

Dallas, TX

$64.8K - $82K a year

Strive to achieve AA, Service Recovery, and individual performance goals with every travel professional, cross-functional department, partner, and customer interaction Recruit, develop, and supervise our US-based Customer Success...

4 weeks ago seen See more...

Associate VP, Customer Success Team

Humana

Remote

$164,700 - $226,600 a year

Retain members by managing 0-1 years of membership for all channels which will require coordination from multiple business partners. Needs advance knowledge of duals and Medicaid process. Execute upon prescribed retention strategi...

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Customer Success Specialist

Land O'lakes

Hills, MN

Support of the product team and field team with focus on streamlining support needs and helping to define processes to provide most efficient and optimized resolution of issues.. Establish and build relationships with other member...

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Customer Success Manager

Icontroller

Remote

$65,000 - $105,000 a year

Work directly with a portfolio of customers to define success and drive adoption and value. Help our customers identify, frame and realize value out of using Billtrust. Develop a deep understanding of customer needs, use cases, an...

4 weeks ago seen See more...

Manager of Customer Success (North America)

Social Pinpoint

Remote

$95,000 - $110,000 a year

Lead and mentor a team of Customer Success Managers, providing guidance, support, and ongoing training to ensure they achieve their goals and deliver outstanding results. Develop and implement strategic initiatives to drive custom...

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Customer Success Manager

Piere

Remote

$70,000 - $85,000 a year

Industry: Fintech. Function: Customer Success. Employment type: Full-time. Duration: Indefinite. Location: Remote (or hybrid in NYC). Travel requirements: 2-3 in-person offsites a year. Ensure timely and knowledgeable responses to...

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Customer Success Manager (ME)

Workday

New York, NY

$84,000 - $155,600 a year

3+ years of functional HCM or Financial domain experience. 3+ years proven experience supporting customer relationships. 3+ years experience in a customer-facing professional services role (consulting, implementation, project or a...

4 weeks ago seen See more...

Customer Success Manager

Improvado

Remote

$75.4K - $95.5K a year

Customers are your #1 priority, and youll do whatever it takes to support them Learning our product inside and out to be able to solve questions quickly Onboard new clients with different use cases and ensure a successful transit...

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Customer Success Manager

Siena Ai

Remote

$67.4K - $85.4K a year

Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds. Straight Talk: Communication isn't just a c...

4 weeks ago seen See more...

Customer Success Manager

Pugpig

Remote

$75,000 - $85,000 a year

Demonstrate best-in-class Customer Success principles and operational effectiveness Be responsible for key customer retention and growth targets, and work alongside our Customer Support and Product teams to consistently improve cu...

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Customer Success Manager

Fairway America

Remote

$80,000 - $95,000 a year

Prioritize and Execute: We focus on what matters most and deliver results. Team First: Collaboration and support are at the core of our success. Deliver Excellence: We strive for nothing less than the best. Own the Outcome: Taking...

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Strategic Customer Success Manager

Prepared

Remote

$120,000 a year

Own the post-sale experience for our highest-value, strategic accounts, guiding them through onboarding, training, expansion, and renewal processes. Proactively monitor customer health, intervene with strategic plans, and celebrat...

4 weeks ago seen See more...

Software Customer Success Account Rep

Kaizenovate

Remote

$15 - $20 an hour

Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them Own overall relationship with assigned clients, which includes...

4 weeks ago seen See more...

Customer Success, SMC

Snapchat

Seattle, WA

$88,000 - $133,000 a year

Work on multiple cross-functional workflows, in collaboration with SMC, Engineering, Data Science, Marketing Science, Revenue Growth, Insights and Sales teams, that deliver scaled technical advertising solutions to customers. Work...

4 weeks ago seen See more...

Customer Success Associate I

Amerilife

Lorida, FL

$49.1K - $62.2K a year

Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all p...

4 weeks ago seen See more...

Customer Success Manager

Launchmetrics

New York, NY

$80,000 - $85,000 a year

Be an expert on system functions and features to become a strategic advisor for clients, continuously driving product value and ROI. Assist in pre-sales system demonstrations and technical meetings and complete necessary SOWs for...

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Customer Success Representative

Demand Factor

Remote

$41.4K - $52.4K a year

401(k). Dental insurance. Health insurance. Paid time off. Parental leave. Vision insurance. Monday to Friday....

4 weeks ago seen See more...

Customer Success Manager

Hewlett-Packard

Washington, DC

$94k-126k (estimate)

Partner with the Transition Team to drive success through initial onboarding, adoption and find value added to the customer. Performing a Strategic Account Planning and identifying, forecasting and mitigating risks. Understand HP...

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Customer Success / Engagement Specialist - Solar EXP REQUIRED

Solar Is Easy Llc

Remote

$42,261.27 - $50,895.29 a year

Scheduling Appointments: Coordinate and schedule introductory phone calls and appointments with clients, ensuring efficient time management. Customer Service: Address customer complaints and issues promptly, providing solutions an...

4 weeks ago seen See more...

Customer Success COD Specialist

United Parcel Service

Atlanta, GA

Monitor daily operations, report on performance, and recommend actionable improvements when necessary.. Coordinate with accounting and finance department to adhere to deposit reconciliations.. Create procedures and protocols (such...

4 weeks ago seen See more...

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What are the top cities open Customer Success jobs?

There are open Customer Success jobs in several cities including Chicago, New York, Washington, Atlanta, Salt Lake City, San Jose, Orlando, Boston, Dallas, Lorida, Denver, Austin, Los Angeles, Houston, Seattle,

What companies are hiring for Customer Success jobs?

The top companies hiring now for Customer Success jobs are 1Huddle, 3E, Acceldata, AccuLynx, Agicap, BioRender, CampLife, Clue Insights, Dotdigital, Fieldguide, Flowers Valley, Follett School Solutions LLC, HighLevel Inc., Innovaccer, insightsoftware,

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