Customer Success jobs in Boston, MA

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MANAGER, CUSTOMER SUCCESS - STRATEGIC

Manage and develop a team of Customer Success Managers. Meet or exceed Net Retention targets. Set expectations with internal team members, grow a strong collaborative time and foster career growth for the group. Drive the executio...

CompanySmartsheet
AddressBoston, MA
CategoryInformation Technology
Salarylife insurance, parental leave, paid holidays, sick time, flex time, 401(k)
Date Posted just now See detail

Manager, Customer Success - Strategic New

Smartsheet

Boston, MA

life insurance, parental leave, paid holidays, sick time, flex time, 401(k)

Manage and develop a team of Customer Success Managers. Meet or exceed Net Retention targets. Set expectations with internal team members, grow a strong collaborative time and foster career growth for the group. Drive the executio...

Customer Success Analyst

Catalant

Boston, MA

Support Customer Success Managers and Associates with project matching and delivery. Use Catalant's platform to match consultants with projects. Source and screen consultants to assess fit for different projects posted to the plat...

Customer Success Associate

Circlelink Health

Boston, MA

$60,000 - $75,000 a year

Help to manage customer on-boarding and happiness. Deliver excellent customer service through active listening and politely resolving issues, plus setting customer expectations. Help optimize product and strategy decisions by serv...

Senior Customer Success Partner

Zoovu

Boston, MA

$75.4K - $95.5K a year

Manage relationships with key business stakeholders, ensuring that they are seeing value realization with Zoovu. Create 360 success plans to ensure there is a path towards successful value realization and ROI. Obtain a deep unders...

Customer Success Operations Associate

Athenahealth

Boston, MA

$55.6K - $70.4K a year

Ensure the timeliness and accuracy of operational activities supported by the Customer Success Strategy and Operations team Ensure a delightful customer experience through our operational support Support the maintenance and data i...

Customer Success Operations Analyst

Zuora

Boston, MA

Take system improvement requests from CSM org and develop a prioritized list of requirements; work with the Gainsight administrator to implement tool and process improvements. Craft customer campaign communications and configure a...

Customer Success Engineer

Hycu

Boston, MA

Boston, MA (Hybrid; 3 days onsite/2 days remote). Be a customer advocate: foster trust, transparency, and confidence with customers. Build coalition support (IT and business) with customers. Demonstrate a clear, detailed unders...

Customer Success Manager

Crimson Education

Boston, MA

$73.9K - $93.6K a year

Want to revolutionize the future of education and do meaningful work that transforms future generations lives?Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized educatio...

Customer Success Engineer

Leanix Gmbh

Boston, MA

$92.3K - $117K a year

Be a trusted advisor for all technical aspects of our platform, in particular regarding data model configuration, integrations and visualizations. Own the technical communication with our large enterprise customers. Develop sustai...

Director of Customer Success

Firefly Health

Watertown, MA

$133K - $168K a year

Work cross-functionally to define the Customer Success strategy for the next phase of Fireflys growth (tools, processes, metrics, customer experience models). Maintain comprehensive knowledge of Customer priorities and key busine...